How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%90+12.7Replies to reviews 7%40+2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAce Plumbing & Rooter, Inc.
San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,200 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ace Plumbing & Rooter, Inc. for 8 kinds of job.
Ace Plumbing & Rooter, Inc. for drain cleaning
Clear ✕All 172 Google reviews tagged “Drain cleaning” · showing 80
I had an emergency clogged pipe with sewage backing into the house and just so happened to see Mario finishing up a job for my neighbor. He was able to create an appointment on the spot and fixed the issue. Very pleasant to work with, did a great job, and cleaned up afterwards! It’s about all I could ask for, thanks!
Eric and his crew - Juan, Danny, Omar and Chase did a fantastic job on my Sewer and Drain Piping Replacement project. They are very knowledgeable and efficient. The job was finished in just 5 days with minor interruption. I am very happy with their work. I highly recommend Ace Plumbing and Rooter for any plumbing needs and ask for Eric.
Very professional service
Always so professional and courteous!!
Ace Plumbing was terrific! I was put a waitlist and they were able to send a plumber out the next day instead of next week. It was a pleasure to work with Jeff, the plumber, who was very professional and unclogged my sink quickly.
Easy to schedule, clear communication, punctual arrival, clear description of problem, expert diagnosis and repair, all one could hope for.
Here is what we are working with. A home built in 1930. Original pipes still in use in 2026. So there have been some rough times that impacted the plumbing, and there was an urgent situation that needed more than Liquid Drano. I did my due diligence and research and settled on Ace and thankfully got Chris to come…
I called about a non-emergency slow drain. I was not in a hurry, but was able to get an appointment for the same day, about an hour after I called. I was given an estimate for snaking the drain. I was also given an estimate to replace the plastic pipes under the kitchen sink with chrome, which I accepted. Everything…
Johnny and Lino did an excellent job on this drain cleaning project. Johnny was very thorough and answered all my related questions. He explained the details and always kept me informed. I would definitely ask for their service by name.
Josiah was super professional and efficient, and really took great care with the work
Making an appointment was easy. Quoted a possible Tuesday appointment with time frame by email. Dispatcher called with update on earlier appointment. Plumber was dispatched after he spoke to the tenant. Plumber briefed me on the plumbing issues & I approved. Work was completed. Plumbing bill was paid. Every thing was great!
John did a fantastic job of snaking my sink and getting it up and running again. He was super professional and just an all around great guy. This is my second time using Ace for a job and once again everything was done well and quickly. Thank you!
Fast service, reliable, would definitely use them again. Thank you!
very professional and trustworthy! would recommend
I had a bathroom sink that was clogged. I called several plumbers, they all wanted to charge an unreasonable amount without even looking at the sink. Ace came within 30 min, quoted me a price that was half of everyone else. They thoroughly cleaned out the drain and had it all back to new within 30 min. The plumbers…
Eric and Francisco were quick and did a great job snaking our kitchen sink and replacing the pipes underneath. Thank you men a go Mexico, great win against South Korea yesterday!!!!
Carlos from Ace Plumbing was very kind and understanding. We had a clogged drain in our bathroom due to clogged bottle trap under the sink. He cleaned ours out and then taught us how to clean it ourselves. Best of all, he didn’t charge us for this service since it was a superficial clog. Thank you!
Very nice people, solved my problem promptly, but they don't quote prices and don't have a price until you get here. And then you feel felt hostage. They charged $800 for two clogged pipes. It took them 45 mins. So more than $1000 an hour. Outrageous prices.
My tenant had an issue with a bathroom sink that was draining very slowly. Mario diagnosed the problem quickly and fixed the issue. I appreciate the prompt and thorough service.
Great service!
Joel was extremely helpful; solved the problem and gave me several options so problem will not reoccur.
OK
Our family has been trusting Ace plumbing for over 10 years. They have always been responsive, prompt, thorough, reasonable and they always get the job done. I trust Ace and I give them my highest recommendation.
Simply the best. Courteous service; very knowledgeable; and definitely not gouging people. I will only work with Ace going forward whenever plumbing issues arise at home.
I have used Ace for years and find them to be very experienced and cost effective. They are prompt and flexible with scheduling appointments. My most recent experience was them coming to my building on a Sunday to take care of a tricky drain situation. They did a great job with minimal inconvenience to my tenants. .
They responded quickly, within an hour and half of my calling on a Saturday evening and arrived about 7pm. Mark on the phone was friendly and the tech was as well. They got the job done efficiently and were clean and neat. I just wish it had been a little cheaper but after all things considered, I would use them…
Plumber was great.
Great service and super nice guy
I have hired Ace Plumbing before in 2022 to replace a toilet. I wrote a testimonial then also. Today I just had a very bad back up. I tried everything I could yesterday and it was unmovable. I was scared it was a bigger issue and it is not pleasant to not have a functional toilet. I called Ace this morning and they…
I can’t recommend Joel highly enough—he is, without a doubt, the best plumber I’ve ever worked with. From the very first conversation, it was clear how knowledgeable and experienced he is. While I had spoken with several other plumbers beforehand, Joel immediately understood the issue and explained everything in a…
Amazing service! Super friendly, on time, explained things clearly, clean and respectful. He worked fast and well. I have a working sink!!!! Couldn’t be happier.
Our plumber was pleasant, prompt, explained things clearly and the value provided was excellent. He fixed our issue quickly and cleaned up fully.
Our sink was hardly draining. It was affecting our bathtub as well. We have an older house with smaller pipes so it took Carlos a while to clear it out. He was great!
Courtious, professional, and responsive. Had a sewer main clog and subsequent garage flood. They arrived within 45 min and snaked from the street clearing the clog. Very helpful and professional
So responsive, professional, competent, honest. Delight to work with.
Great service! Very respectful and thoughtful plumber. They give free estimates, too. Highly recommend!
Very professional and quick, loved that Carlos wore shoe covers and was very nice and made quick work of our tub issues!
We had a clogged kitchen drain. Technician Carlos arrived and fixed the problem in short order. He is experienced and went right for the correct solution. No complications or upsells. He wore shoe coverings and kept our house clean. Recommended.
Kitchen sink clogged; issues with two faucets. Ace Plumbing was fast, efficient, knowledgeable and the bill didn't knock me over. A fair price!
Jeff was thorough, knowledgeable and professional. Amazing service! Thank you!
Great plumbing service. Efficient and cost effective.
Amazing company and they will now be my plumber for any issues.
Arrived on time and finished the job quickly! Nice!
They were very responsive and scheduled me quickly. They arrived on time and Jeff was very professional. He explained everything clearly and fixed the problem. I'd definitely recommend this business!
The were able to fit me in early and finished the job quickly. Timely, professional and courteous service.
Very good service! I called up Ace asap for a drain pipe cleaning. Eric responded swiftly,and assessed other issues as well. He snaked the pipe and cleared the clutter. Bad way to start my new year but appreciate Ace for the hard work and dedication during the holidays! 5 stars all day!! Thanks Eric 👍
Jeff was smart, professional, explained our options clearly, performed the work well and left the area spotless. Will definitely use Ace Plumbing again and will ask for Jeff. 10 out of 10!
Jeff came on the appointment time. Clearing of clogged drain was already completed by another company, but Jeff provided very informative thoughts on additional work that may need to be done. He also provided guidance on whether I needed to repair or replace my 10 year old Kohler toilets.
Addresses backed up drain, sent someone out early.
Technician Josiah is very professional, knowledgeable, personable and hard working. Highly recommend his services.
We had a bad clog and Ace Plumbing fixed. They were punctual, polite, and professional. Mario L from the company was extremely helpful and spent the time to explain what he was doing as well as make sure that the backed up shower drain was fixed properly. Really appreciate their help
Jeff did a fantastic job solving our problems with a clogged kitchen drain pipe that went much deeper than our home snake could clear. Also excellent job installing a garbage disposal, making sure no leaks and perfect fit to our sink, and offering advice should future issues arise. Great plumber, great guy! Would highly recommend.
Professional service. Got the job done in less than an hour
Carlos and Eric were truly good honest plumbers. They are the plumbers you want. Prompt, courteous, and highly skilled professionals.
Jeff Jacobs was great!
Mario was excellent. Very efficient. Explained everything clearly and provided very helpful tips to avoid the problem recurring.
Mario L. came out on a Sunday (thank you for the all-week scheduling, Ace!) and got the issue resolved quickly and efficiently. He did a great job!
My consistent go-to for years. Responsive, efficient, and fantastic work. Would never call anyone else for plumbing needs for my home.
Great job by Jeff, clearly explained the issue and what he was doing. Also comes with a 30 day guarantee.
Prompt and efficient, as always. My go-to plumbers for close to 20 years. Highly recommended.
The drains were cleaned properly but the service was expensive.
Carlos did a great job clearing a stubborn floor drain that a competitor gave up on. He was clean and efficient, and could not have been nicer while doing a very difficult task. Highly recommended!
We have been using Ace Plumbing for several years for our 3 unit building in SF. We have used them for smaller jobs like interior drain cleaning, garbage disposal install etc. as well as sewer lateral replacement. They have been very prompt in sending someone out (almost always the same day) and reliable in their work. We have been very satisfied overall.
We had a great experience working with Mario from ace plumbing! Professional, thorough, and gave preventative measures so that our plumbing issue wouldn’t occur again. Thank you Mario!
We contacted Ace Plumbing because the drainage from our gutters was plugged. They were able to schedule service within a few days. Jim arrived promptly and worked hard and patiently for 4-5 hours. He was able to unclog the drain that was years in the making. Great service!
Mario did a great job. He was friendly, efficient and professional. 100%
Armando was on time, communicative, and went the extra mile after he fixed our sink to check out the pipes in the basement just to ensure everything looked good. Would 100% use this service again!
We were extremely impressed with the work you did. The men were prompt, tidy, and communicated well with us about what they were doing and what might need to be done in the future. We would definitely use your services again and recommend you to our friends.
They are always efficient and fair on pricing. Never disappoint:)
Carlos was punctual, friendly, professional, and efficient. Would recommend.
I had pleasure of having John come out to repair my garbage disposal/drain line due to broken glass in the sink. He was extremely professional and took the time to go over all that he did. More importantly he reviewed the options with me before processing with the work and ensued he resolved the issue in the most cost effective manner.
We wanted to clean our lines as part of a full bathroom remodel. Jonny quoted us for a camera inspection and clean out with hydro-jetter if any roots etc found. The camera showed clean and unbroken lines, saving us a lot. The price for the inspection was far less than 2 others quoted and was performed cleanly and professionally.
ACE is the PLACE! Outstanding customer service and their workmanship is unmatched. Any where .💪
ACE is the PLACE! Above and beyond customer service. Their work is unmatched. Any city and state. 💪
Professional and thorough.
Jonny and Rudy were super helpful, quick, and neat. Showed up on time, were professional, and helped me fix up a broken valve and slow drains fast.
Plumbers were efficient and explained to me what they were doing when I had a question. They were very personable and left the area where they worked very clean.
These guys are the best! We’ve had to rely on their expertise many times since our house (and all our plumbing) is more than 125 years old. Always professional, always friendly and knowledgeable. Never push unnecessary service or repairs.
I have now worked with Jeff from ACE Plumbing on a variety of emergency and maintenance plumbing needs, and it has been a great experience! Friendly, professional, and communicative! It has been a pleasure to use them for all my plumbing needs.
I needed emergency help from Ace Plumbing on for the July 4 holiday. The service tech did a great job cleaning out a backed up line. They've been to my place on multiple occasions over the years and they've always done a great job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 172 | $248–$506 |
| Plumbing pipe repair | 120 | $269–$1.4k |
| Toilet repair | 108 | $251–$611 |
| Plumbing leak detection | 66 | $216–$559 |
| Water heater installation | 58 | $1.4k–$2.8k |
| Faucet repair | 53 | $264–$782 |
| Plumbing leak repair | 51 | $239–$618 |
| Sewer repair | 48 | $1.2k–$2.8k |
