How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%90+12.7Replies to reviews 7%40+2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAce Plumbing & Rooter, Inc.
San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,200 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ace Plumbing & Rooter, Inc. for 8 kinds of job.
Ace Plumbing & Rooter, Inc. for plumbing leak detection
Clear ✕All 66 Google reviews tagged “Plumbing leak detection” · showing 60
James is excellent
I had an emergency clogged pipe with sewage backing into the house and just so happened to see Mario finishing up a job for my neighbor. He was able to create an appointment on the spot and fixed the issue. Very pleasant to work with, did a great job, and cleaned up afterwards! It’s about all I could ask for, thanks!
Eric and his crew - Juan, Danny, Omar and Chase did a fantastic job on my Sewer and Drain Piping Replacement project. They are very knowledgeable and efficient. The job was finished in just 5 days with minor interruption. I am very happy with their work. I highly recommend Ace Plumbing and Rooter for any plumbing needs and ask for Eric.
Eric and his assistant were very helpful. I just need a little time to weigh the options they provided to decide on next steps. Will definitely recommend them to others.
they were extremely knowledgable about the area, told me I don't have any issues, identified that cracks in my foundation were coming from an extremely thin cement floor, so we didn't need to move forward. I appreciated the visit
I had a great experience with Josiah at Ace Plumbing & Rooter, Inc. during our water main pipe replacement project. He provided exceptional customer service, took full ownership from start to finish, and quickly came out last-minute for the initial assessment and quote. When our initial inspection failed, Josiah…
Josiah did a great job fixing a slow leak we had in a gas connection. He was very professional, arrived on time and had the expertise to diagnose and resolve the issue quickly. I would absolutely hire Ace again.
Wonderful job done - friendly, smart, and quick
Efficient!👍🏻
John and Carlos diagnosed and fixed the problem quickly and didn’t even charge us.
Dominic and the crew were extremely helpful, professional, and warm. Their willingness to explain how our clean outs, laterals, and different pipe connections worked allowed us to feel confident that we were making the right decisions during their work. The easy-going nature and deep experience with this work made us confident in choosing Ace Plumbing.
Ace Plumbing delivered quality and efficiency. Jim got the job done. Will definitely use them again.
OK
Josiah was very professional. He put on shoe protectors to protect my floors. When he needed a missing part he went to the store to get it and didn't charge any extra. Great job!
We had to search my entire house plumbing for the leak (that PG&E had alerted me about), inside and outside. Josiah had all the repair parts in his van. He was knowledgeable locating the problem and repairs. He was very pleasant to work with! I had James (Jim) do repairs elsewhere for a different plumbing issue…
I had a mystery leak somewhere in my house on a weekend and called Ace. The person on the phone was helpful and efficient. Mario L arrived right on time (even a little early), fully assessed the problem, explained what was going on, expertly addressed the issue with minimum disruption, and told me exactly what I…
Mark called almost immediately and was professional and helpful. Eric was professional, explained everything thoroughly, and worked efficiently. Despite the situation that required me to call them, they were a pleasure to work with.
Amazing company and they will now be my plumber for any issues.
We needed a fix for flooding in our kitchen sink cabinet. Carlos came and was efficient, kind, and straightforward. Within 2 1/2 hours, he fixed the problem and corrected all the misery we've had with a 20 year old faucet and 30 year old sink, for a reasonable price. We always use Ace Plumbing and they always provide the best service.
ACE is the PLACE! Outstanding customer service and their workmanship is unmatched. Any where .💪
ACE is the PLACE! Above and beyond customer service. Their work is unmatched. Any city and state. 💪
These guys are the best! We’ve had to rely on their expertise many times since our house (and all our plumbing) is more than 125 years old. Always professional, always friendly and knowledgeable. Never push unnecessary service or repairs.
Joel immediately identified the problem, showed me and explained to me what he was doing and why. He was very efficient and very nice. I would recommend him highly.
I have now worked with Jeff from ACE Plumbing on a variety of emergency and maintenance plumbing needs, and it has been a great experience! Friendly, professional, and communicative! It has been a pleasure to use them for all my plumbing needs.
Sean is the best and we have been using him for almost 30 years.
We really appreciate their service and promptness. They were very courteous and helpful. We referred our daughter when she had a sump pump issue. She was also pleased with the service.
We had our old Edwardian house's sewer lateral line to the SF City main collapse with sewage pooling in our garage with each flush. We had an inspection appointment within 2 hours, contract cost was as expected, contract was signed that afternoon, and the crew showed up the next day to begin work.…
I wanted to write a second review to recommend Ace plumbing particularly Franco and his crew. They saved us once again from another issue made by the prior plumber. Unfortunately our brand new toilets were not installed properly and as a result there was leaking coming from behind. Franco and his colleague came…
We were having extreme problems with both toilets rendering them almost unusable. Kyle from ACE Plumbing & Rooter came within two hours of our call, expertly analyzed the situation and provided possible solutions. Within three hours he got us two superb new toilets, and then replaced and hauled away the old…
I own a busy salon in San Francisco and Ace is my go-to for all my plumbing needs. They’ve done everything for me from installing new plumbing as well as taking care of my older pipes and clearing out drains clogged with hair. Recently I worked with Franco on locating a mysterious leak and he was super…
Yousef was amazing and super knowledgable on fixing leaky faucets! Ace responded quickly and professionally. Many thanks again!
Ace did a great job in fixing an emergency complicated leak. They were responsive, professional, and efficient and their fees were very reasonable for the work they did. I will call them for any future plumbing issues I may have, and would recommend them without hesitation.
Kyle is awesome and very patient and did a good job.The only thing is that he opened the wall behind the toilet only to find out the shower water connection is enclosed with a metal and inaccessible..That left me to fix the wall myself and do some patching,painting.He could’ve been perfect .I gave him 8/10 where 10 is perfect.
Carlos extremely helpful professional and did a great job.
Russ appeared on time and was extremely professional. He was able to detect the leak and made necessary repairs within a hour. I was extremely relieved to be able to shower the next day after having my downstairs area flooded the day before. Thanks again Russ!
Ace Plumbing is wonderful! After a plumbing nightmare caused by another plumber. I reached out to Jonathan the owner and his team for help. They were very empathetic to our situation listening to all our concerns. They connected us to Franco to do the diagnose and fix the problems. I directly worked with…
It was Sunday when I called and I was worried that no one would be available to replace my aging and leaking water heater. Then when I called, in less that 5 minutes they were able to locate someone who can do it who was nearby. Service was very stimulating with useful information on what are my options and the…
The plumber was on time Install the new toilet quickly and professionally
I've worked with Sean and Ace Plumbing twice and both times have been solid. We had a minor emergency the second time on a holiday and Sean and his team were on top of it. They got our old water heater out and a new water heater in, along with addressing old rusted pipes and leaking, within 48 hours of contacting…
Franco and the team at Ace were simply amazing. They responded to assess the issue promptly and completed the job quickly and professionally. Franco offered advice on the best way to approach the repairs and ensured everything was done expertly. He even checked back with us after the work was done and made sure we…
I had this company replace my water heater in January 2021 They did an outstanding job. When I saw a leak in my garage, my son-in-law suggested I contact them again. I’m glad I did. Though it took a few days for an appointment, they were prompt on the day of the appointment. The tech was very professional and…
Jeff, the technician who came out to investigate a leak near our clothes washing machine, went above and beyond to help us find and repair the issue. Thank you so much, Jeff!
I had to call a plumber and because it was right around the holidays many people were booked. Another plumber recommended Ace to me. I had a legal hearing the next day and my toilet had massively flooded. I was a wreck. I spoke to the lovely receptionist I think her name was Phyllis. Within minutes she called me…
We called ACE after the city notified us that we had an invisible leak, which turned out to be under the sidewalk in front of our house. They came out quickly and gave us a detailed breakdown of just what our options were, with a particular eye to staying on the good side of San Francisco's entertaining permit and…
I have been using Ace for many many years to service both commercial and residential facilities. I cannot even begin to list the number of times that they bailed me out (literally). Some of their service technicians have been working will us for a long time. Phillip has replaced many faucets and water heaters…
I have used Ace Plumbing many times for my apartment building in Daly City and I find them very responsive, they give you a window of an hour and are always on time. They do a great job and Derrick came out last time and I find him very honest. They will be my first call in the future for any plumbing needs.
Fast and reasonable price
Carlos and his assistant arrived at our home promptly following an emergency leak from our shower moving into through our kitchen ceiling. They remedied the problem promptly and fixed a ruptured pipe under our kitchen sink in the same visit. I would definitely hire Carlos again.
I've come to rely on, and trust, Ace for any plumbing problems, big or small, that arise from living in an older house. Whether its a desperate emergency or a long-term problem, they are always friendly, responsive, and do a great job at a great price. I can't recommend highly enough!
Tyler came out and checked for a leak in the wall that was obvious. The leak was coming from the Fire Sprinkler system and was leaking from the unit above. He is not licensed to work on the system so he gave me the contact info of Company who could. Problem solved, Thank you Tyler and Ace Plumbing.
AP&R was the first Service I called for a main water line replacement. My scheduled appt was a week away so I called two other plumbing companies since we had a huge water leak that really could not wait. The first two estimates seems shady with a single figure cost written on a Service tag. We are glad we waited…
Prompt and efficient, professional services to clear a blocked drain and waste disposal in the kitchen. Ace is our go to for all our plumbing needs. wholeheartedly recommend them
Jim, Joel and the entire team at ACE Plumbing was outstanding! We had a major sewer pump block, which required century old pipes to be replaced, and the ACE team was prompt, responsive, high quality and good pricing. Highly recommended!
We suspected the seal on our toilet was bad and it was; water damaged our floors. Ace Plumbing got back to us same day to set up an apt. and the technician was on time and friendly. He worked fast and told us that he appretiates that his company is doing what it can to keep him and his coworkers safe during the…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 172 | $248–$506 |
| Plumbing pipe repair | 120 | $269–$1.4k |
| Toilet repair | 108 | $251–$611 |
| Plumbing leak detection | 66 | $216–$559 |
| Water heater installation | 58 | $1.4k–$2.8k |
| Faucet repair | 53 | $264–$782 |
| Plumbing leak repair | 51 | $239–$618 |
| Sewer repair | 48 | $1.2k–$2.8k |
