How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%90+12.7Replies to reviews 7%40+2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAce Plumbing & Rooter, Inc.
San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,200 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ace Plumbing & Rooter, Inc. for 8 kinds of job.
Ace Plumbing & Rooter, Inc. for plumbing pipe repair
Clear ✕All 121 Google reviews tagged “Plumbing pipe repair” · showing 60
Exceptional Service – Professional, Efficient, and Honest! I recently hired Ace Plumbing and Rooter San Francisco, Inc. for a full sewer drain replacement, and I cannot recommend them highly enough. Carlos Romero and his team—Carlos, Augusto, and Omar—did a fantastic job from start to finish. They respected my home…
Technicians were exceptional with the job they had and they executed it well in a timely manner. After the job was done they checked in with me and I was very pleased with how they delivered and tended to the repairs.
I had a great experience with Josiah at Ace Plumbing & Rooter, Inc. during our water main pipe replacement project. He provided exceptional customer service, took full ownership from start to finish, and quickly came out last-minute for the initial assessment and quote. When our initial inspection failed, Josiah…
We needed to replace our shower faucet as the spigot was wornout. Dominic with Ace Plumbing came over, took a look and accessed our needs. He was able to get the work done, timely and efficiently. He had to cut into the wall behind the pipes which was a closet, and his work was minimally invasive and not messy. Dominic was a polite professional. Thanks!!
Here is what we are working with. A home built in 1930. Original pipes still in use in 2026. So there have been some rough times that impacted the plumbing, and there was an urgent situation that needed more than Liquid Drano. I did my due diligence and research and settled on Ace and thankfully got Chris to come…
Our service person was very knowledgeable and kept me informed as to what problems he was finding and how to solve them.
I called about a non-emergency slow drain. I was not in a hurry, but was able to get an appointment for the same day, about an hour after I called. I was given an estimate for snaking the drain. I was also given an estimate to replace the plastic pipes under the kitchen sink with chrome, which I accepted. Everything…
Service was great from first call to delivery of repairs on sink pipes.
I had a very pleasant experience with the crew. I thought the price was reasonable considering the age of my sewer system. I paid $14k for a 40 year old sewer system.
Mario and the whole team did an amazing job all the while being equally thorough, efficient, and communicative. Our facilities pipes have been causing us grief for over a decade and the team was able to tackle the job expertly and quickly; finally solving the long standing problem while preventing a prolonged…
Staff was fast and very helpful.
Rudy, Juan, and Joel did an excellent job on my plumbing repair. They were punctual, professional, and clearly knowledgeable about the work required. They explained what they were doing, followed code, and made sure everything was functioning properly before they left. The work area was kept clean, and the entire…
Kitchen sink drain pipes in very bad shape and needed replacement. Technician Jeff did a very good job after running into a very old stubborn pipe running into the wall sewer connector. It took lots of effort, machine tools and tenacity but Jeff persisted and succeeded. Very impressed even with all the unexpected…
Showed up on time, did a good job. Friendly people to work with.
We've used Ace Plumbing for years, for both small and mid-level home jobs. Consistently, they've been on time and professional, with successful results.
Responsive, professional and friendly
Dominic and the crew were extremely helpful, professional, and warm. Their willingness to explain how our clean outs, laterals, and different pipe connections worked allowed us to feel confident that we were making the right decisions during their work. The easy-going nature and deep experience with this work made us confident in choosing Ace Plumbing.
I was able to get a next day appointment for diagnosis and installation of a PRV valve that reduced the water pressure and noise in water pipes. The plumber, Dominic was professional and got the job done in a timely manner. Ace provides a 30 day warranty on their work and 1 year on parts, so I feel comfortable knowing they will be around!
We had a kitchen sink that would not drain. Ace Plumbing snaked and sent a camera down the pipe to identify the problem. It was an obstruction. Pipe had to be cut to clear the obstruction. After the pipe was cut, it was discovered the obstruction was due to used match sticks thrown down the drain. We also had…
Very professional, fast , clear explanation of what is being done, right on schedule as well. Highly recommended!!
Josiah was very professional. He put on shoe protectors to protect my floors. When he needed a missing part he went to the store to get it and didn't charge any extra. Great job!
Fast, efficient and professional service. Identified and fixed our problem immediately. Highest recommendation.
I can’t recommend Joel highly enough—he is, without a doubt, the best plumber I’ve ever worked with. From the very first conversation, it was clear how knowledgeable and experienced he is. While I had spoken with several other plumbers beforehand, Joel immediately understood the issue and explained everything in a…
great job.
Friendly, professional service person. Easy appointment set up and reasonable price. Arrived on time and clean up after work completion was excellent.
I had a mystery leak somewhere in my house on a weekend and called Ace. The person on the phone was helpful and efficient. Mario L arrived right on time (even a little early), fully assessed the problem, explained what was going on, expertly addressed the issue with minimum disruption, and told me exactly what I…
Great service. Respectful Of our home (Put on plastic booties due to the rain outside, etc) and completed job thoroughly and quickly.
I had a ancient and poorly installed set of pipes under my sink. Joe installed new ones and did it right. This is my third time using Ace Plumbing and they always do it right.
After reading others reviews I took a chance on Ace. I was not disappointed! Patrick was responsive, personable and honest.
Amazing company and they will now be my plumber for any issues.
They were very responsive and scheduled me quickly. They arrived on time and Jeff was very professional. He explained everything clearly and fixed the problem. I'd definitely recommend this business!
Showed up fast and did good work. I've used them twice now, and will call them again if I need plumbing work.
I would highly recommend Ace Plumbing & Rooter - I had a great experience from my initial phone call with Inez, working with Mario L and Israel, and paying the final bill. On Sunday, I woke up to find a black pipe in my crawl space dripping. I took a picture and went to my ChatGPT app on my phone and entered in…
Dominic was great. Informative and very clear on options. We would highly recommend ACE Plumbing.
We needed a fix for flooding in our kitchen sink cabinet. Carlos came and was efficient, kind, and straightforward. Within 2 1/2 hours, he fixed the problem and corrected all the misery we've had with a 20 year old faucet and 30 year old sink, for a reasonable price. We always use Ace Plumbing and they always provide the best service.
My consistent go-to for years. Responsive, efficient, and fantastic work. Would never call anyone else for plumbing needs for my home.
Ace has been my go-to plumbers for 20 years When the final original fixture in our 60 year old house broke on a Sunday afternoon Ace had Mario L out there in no time to replace it before we could get any water damage - he even got us a free consult with restoration specialists, just in case
Carlos showed up on time for the appointment to give an estimate. He reviewed the job and then told me he would send the estimate later. I did not hear from him and sent him a text asking him about the estimate. No answer. Still haven’t heard several weeks later.
Carlos was punctual, friendly, professional, and efficient. Would recommend.
ACE is the PLACE! Outstanding customer service and their workmanship is unmatched. Any where .💪
ACE is the PLACE! Above and beyond customer service. Their work is unmatched. Any city and state. 💪
I have now worked with Jeff from ACE Plumbing on a variety of emergency and maintenance plumbing needs, and it has been a great experience! Friendly, professional, and communicative! It has been a pleasure to use them for all my plumbing needs.
Had an issue with some banging pipes and a whistling sound in our building. Ace plumbing was super easy to schedule, came in an did a thorough inspection and proposed a repair, and the final repair was quick and effective. Definitely appreciated working with this company and would use them again.
Went above and beyond, impressive! Prompt, efficient and professional service. Ace Plumber is most definitely by go to plumber and rooter going forward
Would absolutely recommend Ace Plumbing to anyone. They tackled our issue with skill and professionalism. They were communicative and extremely fairly priced as well! Thanks to Shawn and Joel for the great work!
I have used Ace for the past 18 years. Always very reliable.
Majid did a thorough investigation of the problem. He arrived for the estimate and job on time. Time will tell if the job was done correctly but based on our experience with Majid and Ace Plumbing would definitely work with Majid and Ace again.
We had our old Edwardian house's sewer lateral line to the SF City main collapse with sewage pooling in our garage with each flush. We had an inspection appointment within 2 hours, contract cost was as expected, contract was signed that afternoon, and the crew showed up the next day to begin work.…
I wanted to write a second review to recommend Ace plumbing particularly Franco and his crew. They saved us once again from another issue made by the prior plumber. Unfortunately our brand new toilets were not installed properly and as a result there was leaking coming from behind. Franco and his colleague came…
Consistently good quality.
The only plumbing company I use. They are great!
Russ was knowledgeable and responsive, correcting some very bad plumbing work. He went out of his way to ensure a proper solution and make sure the job was done right.
Don’t go anywhere else for your plumbing needs. The ACE team is super responsive, professional and incredibly helpful. Our job was a big one, and the owner, Jonathan, got personally involved, making suggestions, answering questions and updating me on progress. I found them trustworthy and fair, and they did a great…
Great
Water from roof drainage was backing up into my kitchen sink during our recent intense rains in SF. I emailed ACE with my issue and they responded immediately to make an appointment. Russ and Edgar came out and gave me several options to consider and was able to take care of my plumbing issue with included…
Jonathan and the team are spectacular!! The crew is friendly and professional. Just a world class team with expert technicians. Would definitely recommend.
Very prompt response. Professional service. Fair price. Highly recommended.
My kitchen sink had been draining slowly and then not draining at all. I thought my garbage disposal needed to be replace. I wasn’t sure what the problem was but was expecting the worse. I called Ace Plumbing and they were able to get someone out same day. Turned out that the problem was due to a p-trap under the…
These guys are the greatest. Great communication. Hard workers. Quality work. They know their stuff! Use them!
Great service! Highly recommended!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 172 | $248–$506 |
| Plumbing pipe repair | 120 | $269–$1.4k |
| Toilet repair | 108 | $251–$611 |
| Plumbing leak detection | 66 | $216–$559 |
| Water heater installation | 58 | $1.4k–$2.8k |
| Faucet repair | 53 | $264–$782 |
| Plumbing leak repair | 51 | $239–$618 |
| Sewer repair | 48 | $1.2k–$2.8k |
