How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%90+12.7Replies to reviews 7%40+2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAce Plumbing & Rooter, Inc.
San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,200 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ace Plumbing & Rooter, Inc. for 8 kinds of job.
Ace Plumbing & Rooter, Inc. for plumbing pipe repair
Clear ✕All 121 Google reviews tagged “Plumbing pipe repair” · showing 120
Exceptional Service – Professional, Efficient, and Honest! I recently hired Ace Plumbing and Rooter San Francisco, Inc. for a full sewer drain replacement, and I cannot recommend them highly enough. Carlos Romero and his team—Carlos, Augusto, and Omar—did a fantastic job from start to finish. They respected my home…
Technicians were exceptional with the job they had and they executed it well in a timely manner. After the job was done they checked in with me and I was very pleased with how they delivered and tended to the repairs.
I had a great experience with Josiah at Ace Plumbing & Rooter, Inc. during our water main pipe replacement project. He provided exceptional customer service, took full ownership from start to finish, and quickly came out last-minute for the initial assessment and quote. When our initial inspection failed, Josiah…
We needed to replace our shower faucet as the spigot was wornout. Dominic with Ace Plumbing came over, took a look and accessed our needs. He was able to get the work done, timely and efficiently. He had to cut into the wall behind the pipes which was a closet, and his work was minimally invasive and not messy. Dominic was a polite professional. Thanks!!
Here is what we are working with. A home built in 1930. Original pipes still in use in 2026. So there have been some rough times that impacted the plumbing, and there was an urgent situation that needed more than Liquid Drano. I did my due diligence and research and settled on Ace and thankfully got Chris to come…
Our service person was very knowledgeable and kept me informed as to what problems he was finding and how to solve them.
I called about a non-emergency slow drain. I was not in a hurry, but was able to get an appointment for the same day, about an hour after I called. I was given an estimate for snaking the drain. I was also given an estimate to replace the plastic pipes under the kitchen sink with chrome, which I accepted. Everything…
Service was great from first call to delivery of repairs on sink pipes.
I had a very pleasant experience with the crew. I thought the price was reasonable considering the age of my sewer system. I paid $14k for a 40 year old sewer system.
Mario and the whole team did an amazing job all the while being equally thorough, efficient, and communicative. Our facilities pipes have been causing us grief for over a decade and the team was able to tackle the job expertly and quickly; finally solving the long standing problem while preventing a prolonged…
Staff was fast and very helpful.
Rudy, Juan, and Joel did an excellent job on my plumbing repair. They were punctual, professional, and clearly knowledgeable about the work required. They explained what they were doing, followed code, and made sure everything was functioning properly before they left. The work area was kept clean, and the entire…
Kitchen sink drain pipes in very bad shape and needed replacement. Technician Jeff did a very good job after running into a very old stubborn pipe running into the wall sewer connector. It took lots of effort, machine tools and tenacity but Jeff persisted and succeeded. Very impressed even with all the unexpected…
Showed up on time, did a good job. Friendly people to work with.
We've used Ace Plumbing for years, for both small and mid-level home jobs. Consistently, they've been on time and professional, with successful results.
Responsive, professional and friendly
Dominic and the crew were extremely helpful, professional, and warm. Their willingness to explain how our clean outs, laterals, and different pipe connections worked allowed us to feel confident that we were making the right decisions during their work. The easy-going nature and deep experience with this work made us confident in choosing Ace Plumbing.
I was able to get a next day appointment for diagnosis and installation of a PRV valve that reduced the water pressure and noise in water pipes. The plumber, Dominic was professional and got the job done in a timely manner. Ace provides a 30 day warranty on their work and 1 year on parts, so I feel comfortable knowing they will be around!
We had a kitchen sink that would not drain. Ace Plumbing snaked and sent a camera down the pipe to identify the problem. It was an obstruction. Pipe had to be cut to clear the obstruction. After the pipe was cut, it was discovered the obstruction was due to used match sticks thrown down the drain. We also had…
Very professional, fast , clear explanation of what is being done, right on schedule as well. Highly recommended!!
Josiah was very professional. He put on shoe protectors to protect my floors. When he needed a missing part he went to the store to get it and didn't charge any extra. Great job!
Fast, efficient and professional service. Identified and fixed our problem immediately. Highest recommendation.
I can’t recommend Joel highly enough—he is, without a doubt, the best plumber I’ve ever worked with. From the very first conversation, it was clear how knowledgeable and experienced he is. While I had spoken with several other plumbers beforehand, Joel immediately understood the issue and explained everything in a…
great job.
Friendly, professional service person. Easy appointment set up and reasonable price. Arrived on time and clean up after work completion was excellent.
I had a mystery leak somewhere in my house on a weekend and called Ace. The person on the phone was helpful and efficient. Mario L arrived right on time (even a little early), fully assessed the problem, explained what was going on, expertly addressed the issue with minimum disruption, and told me exactly what I…
Great service. Respectful Of our home (Put on plastic booties due to the rain outside, etc) and completed job thoroughly and quickly.
I had a ancient and poorly installed set of pipes under my sink. Joe installed new ones and did it right. This is my third time using Ace Plumbing and they always do it right.
After reading others reviews I took a chance on Ace. I was not disappointed! Patrick was responsive, personable and honest.
Amazing company and they will now be my plumber for any issues.
They were very responsive and scheduled me quickly. They arrived on time and Jeff was very professional. He explained everything clearly and fixed the problem. I'd definitely recommend this business!
Showed up fast and did good work. I've used them twice now, and will call them again if I need plumbing work.
I would highly recommend Ace Plumbing & Rooter - I had a great experience from my initial phone call with Inez, working with Mario L and Israel, and paying the final bill. On Sunday, I woke up to find a black pipe in my crawl space dripping. I took a picture and went to my ChatGPT app on my phone and entered in…
Dominic was great. Informative and very clear on options. We would highly recommend ACE Plumbing.
We needed a fix for flooding in our kitchen sink cabinet. Carlos came and was efficient, kind, and straightforward. Within 2 1/2 hours, he fixed the problem and corrected all the misery we've had with a 20 year old faucet and 30 year old sink, for a reasonable price. We always use Ace Plumbing and they always provide the best service.
My consistent go-to for years. Responsive, efficient, and fantastic work. Would never call anyone else for plumbing needs for my home.
Ace has been my go-to plumbers for 20 years When the final original fixture in our 60 year old house broke on a Sunday afternoon Ace had Mario L out there in no time to replace it before we could get any water damage - he even got us a free consult with restoration specialists, just in case
Carlos showed up on time for the appointment to give an estimate. He reviewed the job and then told me he would send the estimate later. I did not hear from him and sent him a text asking him about the estimate. No answer. Still haven’t heard several weeks later.
Carlos was punctual, friendly, professional, and efficient. Would recommend.
ACE is the PLACE! Outstanding customer service and their workmanship is unmatched. Any where .💪
ACE is the PLACE! Above and beyond customer service. Their work is unmatched. Any city and state. 💪
I have now worked with Jeff from ACE Plumbing on a variety of emergency and maintenance plumbing needs, and it has been a great experience! Friendly, professional, and communicative! It has been a pleasure to use them for all my plumbing needs.
Had an issue with some banging pipes and a whistling sound in our building. Ace plumbing was super easy to schedule, came in an did a thorough inspection and proposed a repair, and the final repair was quick and effective. Definitely appreciated working with this company and would use them again.
Went above and beyond, impressive! Prompt, efficient and professional service. Ace Plumber is most definitely by go to plumber and rooter going forward
Would absolutely recommend Ace Plumbing to anyone. They tackled our issue with skill and professionalism. They were communicative and extremely fairly priced as well! Thanks to Shawn and Joel for the great work!
I have used Ace for the past 18 years. Always very reliable.
Majid did a thorough investigation of the problem. He arrived for the estimate and job on time. Time will tell if the job was done correctly but based on our experience with Majid and Ace Plumbing would definitely work with Majid and Ace again.
We had our old Edwardian house's sewer lateral line to the SF City main collapse with sewage pooling in our garage with each flush. We had an inspection appointment within 2 hours, contract cost was as expected, contract was signed that afternoon, and the crew showed up the next day to begin work.…
I wanted to write a second review to recommend Ace plumbing particularly Franco and his crew. They saved us once again from another issue made by the prior plumber. Unfortunately our brand new toilets were not installed properly and as a result there was leaking coming from behind. Franco and his colleague came…
Consistently good quality.
The only plumbing company I use. They are great!
Russ was knowledgeable and responsive, correcting some very bad plumbing work. He went out of his way to ensure a proper solution and make sure the job was done right.
Don’t go anywhere else for your plumbing needs. The ACE team is super responsive, professional and incredibly helpful. Our job was a big one, and the owner, Jonathan, got personally involved, making suggestions, answering questions and updating me on progress. I found them trustworthy and fair, and they did a great…
Great
Water from roof drainage was backing up into my kitchen sink during our recent intense rains in SF. I emailed ACE with my issue and they responded immediately to make an appointment. Russ and Edgar came out and gave me several options to consider and was able to take care of my plumbing issue with included…
Jonathan and the team are spectacular!! The crew is friendly and professional. Just a world class team with expert technicians. Would definitely recommend.
Very prompt response. Professional service. Fair price. Highly recommended.
My kitchen sink had been draining slowly and then not draining at all. I thought my garbage disposal needed to be replace. I wasn’t sure what the problem was but was expecting the worse. I called Ace Plumbing and they were able to get someone out same day. Turned out that the problem was due to a p-trap under the…
These guys are the greatest. Great communication. Hard workers. Quality work. They know their stuff! Use them!
Great service! Highly recommended!
Great service
I need to replace the pipe nipples on my kitchen wall faucet (Rusted and leaking). I could not find a plumber to come over the house to replace the pipe nipples (Saturday Afternoon). I call Ace Plumbing and the person who answer the phone was helpful and immediately dispatched a plumber. Jordan Barrett, Plumber…
Kyle from Ace Plumbing was absolutely fantastic! We had a sewage line back up, and he helped us navigate the entire process. Kyle explained to me what he was doing for each step of the troubleshooting process, and showed me things that were important (like our pipe being full of roots). He also made sure to explain…
Eddy from Ace Plumbing & Rooter arrived promptly and fixed a corroded drain pipe that was leaking (more like gushing out!) I appreciated his professionalism and the effort he put into unscrewing an old cast iron fitting that was stuck
Leo was excellent at detecting and fixing our plumbing problem—and by the way, he has a very nice, cool and professional.
Jordan provides amazing customer service. He is a true asset to your company. He goes above and beyond what one would expect. It was a pleasure working with him. He works well with people and is very patient.
Had a pipe leak in my bedroom ceiling. Called Ace and they were super responsive in providing a free estimate. They explained what they would need to do to repair and followed up in writing with a statement of work and cost estimate. We elected to go with them based on their clear explanation and professionalism.…
My grandfather and I are so thankful that Youssef came by and helped us out. We will definitely use Ace plumbing if there's any trouble.
Ace came out on a Saturday evening to help with a leak discovered earlier that day. Quick service from Yousef and he took the time to find the problem, offer the right solution (toilet replacement) and get the job done that day so that the bathroom could be used. He even came back a few days later to finish up a few…
ACE plumbing are my guys! They are professional, they get the job done, and they are awesome to work with. I highly recommend for any job big or small.
If you are angling for responsive service and technical competency matched with deep integrity, Leo is your man @ Ace Plumbing & Rooter. He knows his stuff -- whether managing garden variety plumbing back-ups or leading constructive repairs - and does it with an easy grace. Could not advocate more strongly for Leo and the Ace Plumbing team.
We have used Ace a plumbing for over five years. Their teams are knowledgeable, hard working and have really helped us out multiple times. Jeff and Russ have been our points of contact and always show up on time and finish the job expertly. I really appreciate that this company has apprentices (or something like…
I've worked with Sean and Ace Plumbing twice and both times have been solid. We had a minor emergency the second time on a holiday and Sean and his team were on top of it. They got our old water heater out and a new water heater in, along with addressing old rusted pipes and leaking, within 48 hours of contacting…
Franco and the team at Ace were simply amazing. They responded to assess the issue promptly and completed the job quickly and professionally. Franco offered advice on the best way to approach the repairs and ensured everything was done expertly. He even checked back with us after the work was done and made sure we…
Ace has done two repair jobs in my building and both were done efficiently and with absolute professionalism. They installed a new regulator for our water main and repaired and replaced aging pipes beneath the kitchen sink.
Mitchell is wonderful. I had called for a very rusted sewer pipe inside the house. He replaced the wax ring in the toilet above. He then went further and inspected another pipe under the garage and had a camera brought in to look inside the pipe found I had not 1, but 2 bellies and possible collapsed area in the…
I am flush with excitement over a plumbing job well done! We had to replace a sewer line and connection in our four-unit condominium because the connection was broken and the discharge was leaking directly into the ground. We also had a sloping problem where the line wasn’t angling down into the city’s sewer, so…
Sean and crew are the best. That is all.
Communication was great, bid was fair, job was well done and timely, thank you Jeff. Would absolutely use again, highly recommended.
Called at about 3:30 am and a gentlemen named Tyler answered. I explained to him that my pipe broke and it was leaking all over the basement. He said that a pipe cant leak and needs to be long lasting and strong. I asked him if he could meet me in the morning to talk about an estimate but he declined and wanted to…
Carlos and Francis did a great job. They were very communicative and helpful. We're very happy with the result and I recommend Ace Plumbing & Rooter.
I have used Ace Plumbing many times for my apartment building in Daly City and I find them very responsive, they give you a window of an hour and are always on time. They do a great job and Derrick came out last time and I find him very honest. They will be my first call in the future for any plumbing needs.
Great experience. Arrived on time, fixed the broken p-trap efficiently, also adjusted my leaking water filter.
Carlos and his assistant arrived at our home promptly following an emergency leak from our shower moving into through our kitchen ceiling. They remedied the problem promptly and fixed a ruptured pipe under our kitchen sink in the same visit. I would definitely hire Carlos again.
My parents' faucet and handle in the shower are leaking. After failed to find the replacement parts for the cartridge, we decided to change the entire valve, which required us to contact our HOA to shut off water for the entire building. However, the HOA failed to shut off water at agreed time twice. Jonathan,…
I've come to rely on, and trust, Ace for any plumbing problems, big or small, that arise from living in an older house. Whether its a desperate emergency or a long-term problem, they are always friendly, responsive, and do a great job at a great price. I can't recommend highly enough!
AP&R was the first Service I called for a main water line replacement. My scheduled appt was a week away so I called two other plumbing companies since we had a huge water leak that really could not wait. The first two estimates seems shady with a single figure cost written on a Service tag. We are glad we waited…
Building flooded because the rain couldn't get out to the sewer. Ace was able to schedule the job and get it done within a day before the next rain arrived. Rafael and all the workers were great.
I have used Ace Plumbing half a dozen or more times over the past 10 years. Love them. Professional, quality work, fair prices, good communication. Would highly recommend!
The plumber arrived on time and called ahead to let me know what time he would be there. He was very polite, courteous and professional. He was very thorough inspecting everything after he had unclogged the drain and noticed that two pipes that had started to leak. He quickly replaced the pipes. The fees charged…
Plumbers had to remove 2 water heaters from a shelf 5 ft high, to floor level, replace one heater, replace & re-route piping, re-install washer & dryer to new location. Great job! Professional, efficient, communicative crew.
Called for leak in sink plumbing in the afternoon and they were able to come out the next day. Repair required a part, and technician came back to install promptly. Repair was for a tenant, and they made billing easy.
Jim, Joel and the entire team at ACE Plumbing was outstanding! We had a major sewer pump block, which required century old pipes to be replaced, and the ACE team was prompt, responsive, high quality and good pricing. Highly recommended!
I recently had two separate plumbing issues and both times I was impressed with the response time as well as the overall work. Very professional and polite! I would highly recommend their services.
good work, honest, reliable, great employee.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 172 | $248–$506 |
| Plumbing pipe repair | 120 | $269–$1.4k |
| Toilet repair | 108 | $251–$611 |
| Plumbing leak detection | 66 | $216–$559 |
| Water heater installation | 58 | $1.4k–$2.8k |
| Faucet repair | 53 | $264–$782 |
| Plumbing leak repair | 51 | $239–$618 |
| Sewer repair | 48 | $1.2k–$2.8k |
