How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%90+12.7Replies to reviews 7%40+2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAce Plumbing & Rooter, Inc.
San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,200 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ace Plumbing & Rooter, Inc. for 8 kinds of job.
Ace Plumbing & Rooter, Inc. for toilet repair
Clear ✕All 108 Google reviews tagged “Toilet repair” · showing 40
Quick, knowledgeable, fair-priced service
Very professional. I had 2 toilets replaced. Arrived on-time and completed the job quickly and cleanly. I have used this company twice so far, I would use them again in the future.
I've used Ace for years and everyone they have ever sent has been courteous, helpful, and always right on time.
Seamless and efficient. Carlos did a fantastic job
Technician was friendly & courteous. Also tidy for the most part. Some splatters happened but it was easy to clean. He did a good job unclogging the bathroom sink.
Their team was super friendly and explained everything! Would highly recommend
This company is extremely professional and highly competent. I would recommend them to anyone without hesitation.
The receptionist was very friendly and put me on the waiting list for a same day appointment. I received a call that they can come out the same day they repaired the issue in an efficient and timely manner.
Amazing service!! Josiah was knowledgeable and nice :). Would definitely use them again.
Super nice guy! Great, fast service.
Ace Plumbing has been our go to Plumber for 10 years here at our loft condo building in SOMA. Always on time with a quick quote and an immediate service call. Would highly recommend.
Punctual, polite and quickly fixed! Thanks for the help!
Great service … fixed the problem and left bathroom very clean
Our family has been trusting Ace plumbing for over 10 years. They have always been responsive, prompt, thorough, reasonable and they always get the job done. I trust Ace and I give them my highest recommendation.
Maynard was very helpful and was able to fix our toilet quickly. Thank you!
Unstopped toilet, so it works properly again.
Spent $1500 on toilet repairs. They did a drain clearing that wasn't necessary, found nothing, told me it was a tank issue, then ghosted me for 2 weeks. Never had so much trouble getting a company to actually respond. I would recommend you spend your money elsewhere.
We had to search my entire house plumbing for the leak (that PG&E had alerted me about), inside and outside. Josiah had all the repair parts in his van. He was knowledgeable locating the problem and repairs. He was very pleasant to work with! I had James (Jim) do repairs elsewhere for a different plumbing issue…
Arrived on time and were very professional. Made suggestion and did work on spot then.
Came within 2 hours of calling. Quick effective service. 40 day guarantee. Friendly. will use again
Had a toilet tank that wouldn’t fill. I’d tried using some plumber’s grease but it stopped working after a week. I emailed and heard back within an hour. I got an appointment within my desired time frame and it was a 2 hour window. Then on the day of my appointment, I got a call that I could get an earlier…
Thanks Carlos for helping with our running toilet. Appreciate your help - wish I had called sooner!
very professional
Joel at Ace Plumbing & Rooter arrived right on time for the appointment and was very professional. He explained the needed repairs clearly and thoroughly, which I really appreciated. I’m looking forward to having them complete the work. Highly recommend!
Jim was great. Nailed it!
Josiah was great. He handled the clogged toilets and shower drain at our rental with the ultimate professionalism.
Mario was fantastic! Knew exactly what the problem was ( tree roots) and was able to do some rooting to help clear the clog that had backed up my downstairs toilet causing the back up to go into my bathtub He explained things very well and was super efficient, friendly, and cordial!! Thank you Mario
These guys are great! They're prompt, they're genuinely helpful and you can tell they care! Shoutout Jim for coming to check out a toilet issue on short notice!
I received excellent service from Ace. Dave was promp and very professional. I will definitely use Ace Plumbing for all my plumbing needs.
Mark called almost immediately and was professional and helpful. Eric was professional, explained everything thoroughly, and worked efficiently. Despite the situation that required me to call them, they were a pleasure to work with.
Great customer service from the call in to the onsite technician. They sent their guy out to our unit (Jim) and he didn’t see an issue that he could fix so he didn’t fake a repair just to charge us. They were honest in every aspect and we’ll definitely use them again.
Mario from Ace was the best plumber I’ve met in my life. They repaired my toilet fill valve in a jiffy. Very impressive.
Jeff was smart, professional, explained our options clearly, performed the work well and left the area spotless. Will definitely use Ace Plumbing again and will ask for Jeff. 10 out of 10!
Ace plumbing did great job unclogging my clogged toilet. Professional, punctual, and kind.
Johnny and his partner (forgot his name) were excellent! They clearly diagnosed the problem and outlined a solution. I'd hire them again any time I need plumbing work done. Highly recommend!
Called within minutes of contacting them through Yelp and were here within 2 hours. Even though the problem fixed itself once our technician, Jeff, was here he was very knowledgeable and able to give me a ton of info for the future in case something more serious were to happen. Thanks again!
First time customer and will be keeping this company on my speed dial. Mario G was amazing! Not only was he early, he was very friendly and knowledgeable! He was able to repair our toilet leak with no issues! This guy knows his stuff! Thanks, Mario and thanks Ace Plumbing!
arrived the same day, repaired
My landlord was not available to assist with my toilet issue, so I contacted Ace Plumbing in the morning and had an appointment later the same day! I really appreciate the follow-up from the confirmation of the appointment by email to Josiah sending me a text to provide an ETA. Josiah was professional, responsive…
Jeff the technician was such a pleasure to work with. Very knowledgeable and worked efficiently. He showed me what I missed in my attempt to repair and gave me good, useable information. I will use them again in the future.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 172 | $248–$506 |
| Plumbing pipe repair | 120 | $269–$1.4k |
| Toilet repair | 108 | $251–$611 |
| Plumbing leak detection | 66 | $216–$559 |
| Water heater installation | 58 | $1.4k–$2.8k |
| Faucet repair | 53 | $264–$782 |
| Plumbing leak repair | 51 | $239–$618 |
| Sewer repair | 48 | $1.2k–$2.8k |
