How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%90+12.7Replies to reviews 7%40+2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAce Plumbing & Rooter, Inc.
San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,200 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ace Plumbing & Rooter, Inc. for 8 kinds of job.
Ace Plumbing & Rooter, Inc. for water heater installation
Clear ✕All 59 Google reviews tagged “Water heater installation”
Responsive and efficient, the service we received met our needs with the care and urgency we required. Will definitely use again when necessary.
water heater leak on a Saturday night and Dominic came out and replaced it same night. great service!
Tony came by on a Sat for a quote on a replacement water tank. I put down the deposit the same day. Tony was very knowledgeable and answered all my questions , he also had some very good advice for me regarding future maintenance. He returned Tuesday morning with Jose and they knocked it out of the park. They…
Ace replaced a water heater and a leak detection system in my home. The price was reasonable and better than Heisse and Lutz and the estimate was free. The service was excellent. The office manager was friendly (unlike other places I called) and the plumbers were knowledgeable and patient, willing to explain the…
Ace saved the day, once again. Our tankless water heater was on life support. They scheduled a quick visit to keep our old unit working until we could get a new unit in, offered us a few options on models and manufacturers, got our order in and installed it, professionally and personably. Great crew, great service, thank you!
Ace Plumbing has been our go to Plumber for 10 years here at our loft condo building in SOMA. Always on time with a quick quote and an immediate service call. Would highly recommend.
Carlos and John were very professional with their removal and installation services.
The guys from Ace Plumbing & Rooter did a great job. Fast and efficient. First, ain't nothing like a live person answering my call and not A.I., she was friendly and professional, made an appointment for next day but was able to dispatch a worker if they became available same day. They came out same day. I called…
Quick response and prompt repair service with the parts replaced despite being new 2 month old water heater unit that my plumber installed. Parts were still warranty for 6 years as per manufacturer info. Always a real person or staff answering the phone not a robo answering machine. Highly recommended in SF
Great Service from Ace! From the quote to all work, was completed on time and professionally for a new water heater.. Great follow up and coordination by Dominic who is fantastic! Communicated well to help me work around my tenants schedule.
Great crew and service
My water heater suddenly stopped working and I called Ace Plumbing since they received good reviews and Ive seen their vans around the neighborhood. They were able to send someone out right away, within 30 mins on a Saturday afternoon! Unfortunately for me, it was a unique issue that required me to replace my…
professional and fast.
My consistent go-to for years. Responsive, efficient, and fantastic work. Would never call anyone else for plumbing needs for my home.
Easy to schedule and thorough work. ACE always does a great job and they stand by their work. Really glad to have them in my speed dial. Thx!
Called to get water heater replaced in the morning, by 2 pm Maynor finished the whole installation.. Job well done. Price was very reasonable .Will definitely stay with Ace Plumbing from now on..
My water heater died last night. I called Ace Plumbing and Jordan came to the rescue. He did a professional and efficient job with a smile. I am very pleased with service I got from Ace Plumbing!!
Would absolutely recommend Ace Plumbing to anyone. They tackled our issue with skill and professionalism. They were communicative and extremely fairly priced as well! Thanks to Shawn and Joel for the great work!
My favorite Ace plumber Russ arrived on time and expertly installed a new hot water tank and bathroom faucet assembly. He also snaked out a clogged sink drain. Besides his plumbing skills he is a pleasure tp have him around..
Very Professional, Knowledgable, courteous. Good value
Kyle installed our new water heater on a Sunday quickly and efficiently. We were very pleased to have such great service.
The best plumbers in San Francisco without a doubt. Do not hesitate Ace are our go-to anything plumbing!!!
I wanted to write a second review to recommend Ace plumbing particularly Franco and his crew. They saved us once again from another issue made by the prior plumber. Unfortunately our brand new toilets were not installed properly and as a result there was leaking coming from behind. Franco and his colleague came…
Quick same day water heater replacement service for rental property.
Consistently good quality.
The only plumbing company I use. They are great!
when i called them i had no hot water, plumber showed up on time and gave me a reasonable estimate to replace mine and i had hot water when they were finished
What a great company! Great service, great prices!
I can't speak more highly of this Company. They responded quickly and very professionally. Water heater went out one day and was replaced the very next. It wasn't and easy job because of its location but they got it done. Jordan was the technician and he was A#1 First Class.
I was not present while doing the work. But I heard from my tenant.
Ace Plumbing is wonderful! After a plumbing nightmare caused by another plumber. I reached out to Jonathan the owner and his team for help. They were very empathetic to our situation listening to all our concerns. They connected us to Franco to do the diagnose and fix the problems. I directly worked with…
Jordan provides amazing customer service. He is a true asset to your company. He goes above and beyond what one would expect. It was a pleasure working with him. He works well with people and is very patient.
It was Sunday when I called and I was worried that no one would be available to replace my aging and leaking water heater. Then when I called, in less that 5 minutes they were able to locate someone who can do it who was nearby. Service was very stimulating with useful information on what are my options and the…
Early Saturday morning I realized I had no hot water. I went into the garage to see our 9 year old water heater leaking profusely. We've used Ace in the past for a disposal issue so I called them again. They accommodated my schedule and came that day. I was extra fortunate to have the capable and professional…
We have used Ace a plumbing for over five years. Their teams are knowledgeable, hard working and have really helped us out multiple times. Jeff and Russ have been our points of contact and always show up on time and finish the job expertly. I really appreciate that this company has apprentices (or something like…
I've worked with Sean and Ace Plumbing twice and both times have been solid. We had a minor emergency the second time on a holiday and Sean and his team were on top of it. They got our old water heater out and a new water heater in, along with addressing old rusted pipes and leaking, within 48 hours of contacting…
Overall good, however, I got pushed back a day because of a big storm. They replaced two hot water heaters which was fine. Unfortunately. I received a call from another tenant in the same building at 10pm that they did not have hot water. This unit was not one that was replaced, but the plumbers turned the water…
I have been using Ace for many many years to service both commercial and residential facilities. I cannot even begin to list the number of times that they bailed me out (literally). Some of their service technicians have been working will us for a long time. Phillip has replaced many faucets and water heaters…
I had a great experience with Ace Plumbing! The owner, Jonathan, contacted me directly about a sewer pipe that was clogged due to Ace's equipment failure from a prior job. I scheduled the work and after the pipe was clogged and repaired, I spoke directly to Jonathan about who was at fault and whether we had to pay…
Email to Tolly: Hi Tolly – It goes a long way to provide at the least a final install photo for our rental property not going to tax my tenants for that. I’ll request in advance next time. Joel was aware it was a rental property and would have been great to have taken a photo to prove / show the install was done…
Carey has been great on 2 projects on 2 different houses now. Very responsive and professional. It took several calls and failed visits from other plumbers before finally finding someone who lived up to all possible service expectations. I'll definitely be calling Carey & Ace for my next plumbing need
Ace Plumbing was great to work with for replacing an old water heater. They were responsive, timely, professional and at a fair price from scheduling the appointment to completion which took one day. Jim, the plumber, was very professional and communicated what the issues were and what needed to be completed. The…
Plumbers had to remove 2 water heaters from a shelf 5 ft high, to floor level, replace one heater, replace & re-route piping, re-install washer & dryer to new location. Great job! Professional, efficient, communicative crew.
Phillip did an excellent job. Very professional and completed quickly.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 172 | $248–$506 |
| Plumbing pipe repair | 120 | $269–$1.4k |
| Toilet repair | 108 | $251–$611 |
| Plumbing leak detection | 66 | $216–$559 |
| Water heater installation | 58 | $1.4k–$2.8k |
| Faucet repair | 53 | $264–$782 |
| Plumbing leak repair | 51 | $239–$618 |
| Sewer repair | 48 | $1.2k–$2.8k |
