How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%90+12.7Replies to reviews 7%40+2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREAce Plumbing & Rooter, Inc.
San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,200 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ace Plumbing & Rooter, Inc. for 8 kinds of job.
Ace Plumbing & Rooter, Inc. for water heater repair
Clear ✕All 33 Google reviews tagged “Water heater repair”
Amazing communications, service and easy to pay! Will use them again in the future.
I’ve known Jonathan for a long time, and he is a great friend and a genuinely good person. Last week, I had an emergency heating issue in one of my buildings, and Jonathan immediately arranged for a boiler technician to come out and diagnose the problem. Justin was excellent. He quickly identified the issue, fixed…
Mayner was knowledgeable and professional. He identified the failed valve that was making our water run cold, explained it all clearly, and helped us figure out our recirculator questions, which had nagged us for years. We’d work with him again anytime.
Our family has been trusting Ace plumbing for over 10 years. They have always been responsive, prompt, thorough, reasonable and they always get the job done. I trust Ace and I give them my highest recommendation.
This is just based on getting an estimate. They did not do work for me. The first appointment I cancelled because they were going to be too late. They did keep me informed of them being late, so that is good. They came today to give an estimate. They wanted to upsell me. I just wanted maintenance on my water…
Quick response and prompt repair service with the parts replaced despite being new 2 month old water heater unit that my plumber installed. Parts were still warranty for 6 years as per manufacturer info. Always a real person or staff answering the phone not a robo answering machine. Highly recommended in SF
DO NOT. find someone else. I was unhappy with the service. I've reached out to the main office. They never responded.
Kenner was very timely, professional, and friendly. He was open to really digging into what was happening with my water heater in order to get it to work. I never felt pushed for extra time, or cost, and he was very upfront with recommendations on what would be most economical. Overall I would recommend him in…
Our water heater had no hot water. Luckily, Carlos and Dave were available and they promptly diagnosed the problem, got the parts and we had hot water by lunch time. Great job, guys.
Johnny was punctual. He helped to patiently diagnose my problem and proposed a repair that solved my problem.
Our boiler broke, leaving us without heat and hot water several days before Christmas. We had never dealt with Ace before, but they responded immediately and professionally. An experienced plumber came out and spent several hours fixing the system, which saved us from suffering with no heat throughout the holidays. We very highly recommend Ace!
Justin came to fix my water heater that not only provides hot water but also heats the house (radiant floor heating). He was able to get it running in a short time. Not everyone is able to do this type of job so I am lucky that there are people like Justin who really know what they’re doing! I’ve used this…
HIGHLY recommend! Justin was so helpful - great at communicating what he was doing and why, and so efficient in getting to root of our issue and fixing it quickly. We've worked with other plumbing companies in the past, and this was such a pleasant surprise. I can't recommend Ace highly enough!
My consistent go-to for years. Responsive, efficient, and fantastic work. Would never call anyone else for plumbing needs for my home.
Very honest service, on time and quick solution. Will definitely call them again!
Mario did a fantastic job identifying and fixing a very complicated issue. Much appreciated!!
Been using Ace for Home for years ...Just had them work on my water heater at my restaurant. they are fast and efficient and well priced. Armando was awesome, ask for him if you can
Came through for us very quickly & professionally to fully replace our water heater. Thanks for your help guys - we appreciate you!
friendly, knowledgeable,on time and professional! Will definitely use them and recommend them!
I wanted to write a second review to recommend Ace plumbing particularly Franco and his crew. They saved us once again from another issue made by the prior plumber. Unfortunately our brand new toilets were not installed properly and as a result there was leaking coming from behind. Franco and his colleague came…
Ace was incredibly responsive to my water heater outage and Sean was very professional and timely. He identified the problem quickly and was able to order the part and install everything within a few days. Would highly recommend.
Very prompt, detail oriented and efficient. Very responsive too - I had an emergency situation.
Ace Plumbing is wonderful! After a plumbing nightmare caused by another plumber. I reached out to Jonathan the owner and his team for help. They were very empathetic to our situation listening to all our concerns. They connected us to Franco to do the diagnose and fix the problems. I directly worked with…
We had a gas leak on the hot water heater on a Sunday and we were so happy Ace was able to fit us in, same-day. The phone dispatcher was great as was the repairmen who did the work. ----- 5/2022 We had Ace come out again to replace some hose bib handles and toilet supply line valves. Russ, the plumber, was great:…
I've worked with Sean and Ace Plumbing twice and both times have been solid. We had a minor emergency the second time on a holiday and Sean and his team were on top of it. They got our old water heater out and a new water heater in, along with addressing old rusted pipes and leaking, within 48 hours of contacting…
I have been using Ace for many many years to service both commercial and residential facilities. I cannot even begin to list the number of times that they bailed me out (literally). Some of their service technicians have been working will us for a long time. Phillip has replaced many faucets and water heaters…
Ace was able to send help out on short notice on a Friday afternoon for a Water Heater repair. The technician Mo was prompt, courteous, knowledgable, friendly and he helped us get our hot water back!
Jim was the technician and came to check out our hot water heater and leaky faucet. The appointment was the same day I called, and after quickly tightening our bathroom faucet, he looked at the hot water heater and determined we needed a new one. The turn-around was awesome - he was back at 8:30 the next morning…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 172 | $248–$506 |
| Plumbing pipe repair | 120 | $269–$1.4k |
| Toilet repair | 108 | $251–$611 |
| Plumbing leak detection | 66 | $216–$559 |
| Water heater installation | 58 | $1.4k–$2.8k |
| Faucet repair | 53 | $264–$782 |
| Plumbing leak repair | 51 | $239–$618 |
| Sewer repair | 48 | $1.2k–$2.8k |
