Tattoo and piercing shop · Haines City, FL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%66+4.7Momentum penalty15−8.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 49 piercing studiosiPosition by Experts Score among all companies we track in this category. · better than 2%
4.9★★★★★486 Google reviews · 24 photos
96%five-star reviews
4.30★last 12 monthsiAverage stars on reviews from the last 12 months only.
9.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
16%reviews answered by the owner
$164typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Aces Ink 4.9 out of 5 based on 486 reviews, frequently highlighting the shop's clean environment, affordable pricing, and the professional communication of its artists during tattoo and piercing services. Customers often describe the staff as welcoming and skilled, noting that the relaxed atmosphere makes first-time clients feel comfortable. However, several low-star reviews cite patterns of poor customer service, including unacknowledged walk-ins, last-minute artist cancellations, and discrepancies between quoted and final prices.
Google rating: 4.9 out of 5 from 486 reviews (96% five-star).
Reviews on this page: 486 Google reviews (348 with written comments, 49 with photos).
Owner responses: the business replied to 16% of reviews.
Most recent review: September 30, 2026.
Service: Piercing Studio serving Haines City, Florida.
Data from Google, last updated October 25, 2026.
Score profile vs other piercing studios
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
This companyPiercing Studios median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aces Ink - Tattoos & Piercings: 80/100 on this factor. Category median: 95.A
80
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aces Ink - Tattoos & Piercings: 59/100 on this factor. Category median: 93.C
59
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aces Ink - Tattoos & Piercings: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aces Ink - Tattoos & Piercings: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aces Ink - Tattoos & Piercings: 15/100 on this factor. Category median: 100.F
15
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aces Ink - Tattoos & Piercings: 66/100 on this factor. Category median: 79.B
66
Bar = this company · dark tick = category median.
Star ratings
486 Google reviews we collected
4.9of 5
5 stars46596%
4 stars61%
3 stars20%
2 stars20%
1 star112%
Praise vs complaints
Phrases our text analysis found in 348 written reviews
98%praise
Praise42798%
Complaints102%
Price
What customers reported paying
$164+31% vs typical piercing studios
Middle half of what 29 customers paid ($96–$442) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude18442%
Quality & results9822%
Would recommend7918%
Price & value266%
Communication205%
Speed & response194%
Honesty & trust113%
What customers talk about
We read 348 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was incredibly sweet, comforting, and made me feel completely at ease from start to finish.”
“I’m tired of dealing with unprofessional, money‑hungry owners who refuse to take accountability for the people they hire.”
“Brandon did an awesome job 👍🏻👍🏻 will be my future artist on any ink.”
“I got my first tattoo done sometime towards the end of June 2025, the line work was sloppy and there are spots missing ink, I was very unhappy with the result”
“I would recommend Kris to anyone looking for some new ink.”
“He’s very funny and his prices are very affordable, I’m already booking my next appointment.”
“Joshua Greener is not a good artist and he will mess up on your tattoos and overcharge you after.”
“Kris is an excellent artist; I appreciated his communication and his process.”
“I got my tragus pierced and was surprised by how quick and virtually painless the process was.”
“…s ink can get a masterpiece done for you no matter who the artist is” reliable and very honest.…”
People customers mention
Brandon31 reviews
Mario8 reviews
Hutchinson8 reviews
Dave8 reviews
Greener6 reviews
Alex6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Aces Ink - Tattoos & Piercings for 8 kinds of job. Pick one to see what they paid and said.
AndrewLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
It was a great experience from start to finish. The atmosphere is comfortable and welcoming. Kris is an excellent artist; I appreciated his communication and his process. Extremely happy with my piece
Paid $200–250
TiffanyLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Troy did an amazing job on my tattoo today. I told him it was my first time and he did a wonderful job making sure I was relaxed and made the whole experience extremely positive. Troy took his time to make sure I liked his drawing, selecting the size I wanted, making sure I was happy with the placement, and…
Paid $150–200Tattoo design
Dave4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Chris did amazing job I was very pleased with the art work I would recommend this place and Chris to anyone looking for a tattoo. I was a visitor for Massachusetts and very glad I found this place
Paid $500+Tattoo design
Rosemary2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Kota was a 10/10 piercer!! Very skilled and experienced, and I will 100% be back :)
Paid $150–200Ear piercing
Jalyn3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Chris did my tattoo and was absolutely amazing! He’s very funny and his prices are very affordable, I’m already booking my next appointment.
Paid $100–150Tattoo design
Michael2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★
I got my first tattoo done sometime towards the end of June 2025, the line work was sloppy and there are spots missing ink, I was very unhappy with the result
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Wayne Kiefer, Sr. Blitzkrieg Arm WrestlingLocal Guide · 69 reviewsiTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
Kris does incredible work. Great pricing, talent, along with his great conversation during the tattoo process will certainly have me back in his chair in the not so distant future. Truly an expert at his craft. My son has been to him twice already. I would recommend Kris to anyone looking for some new ink.
Services: Tattoo design
Andrew RosinskiLocal Guide · 31 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
It was a great experience from start to finish. The atmosphere is comfortable and welcoming. Kris is an excellent artist; I appreciated his communication and his process. Extremely happy with my piece
Price: $200–250
Tiffany ErbLocal Guide · 9 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Troy did an amazing job on my tattoo today. I told him it was my first time and he did a wonderful job making sure I was relaxed and made the whole experience extremely positive. Troy took his time to make sure I liked his drawing, selecting the size I wanted, making sure I was happy with the placement, and executing the tattoo. He will definitely be the artist I go to for all of my future tattoos!
Price: $150–200
Services: Tattoo design
Dee Day6 reviewsiTotal number of Google reviews Dee has written across all businesses on Google Maps, not just this one.
Very clean and comfortable environment. Staff was really professional and informative. Brandon did an awesome job 👍🏻👍🏻 will be my future artist on any ink.
Edit: Back for another great piece by Brandon. As before very clean and professional, with an additional few new artist that do phenomenal work as well.
Dave Ackeley4 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Chris did amazing job I was very pleased with the art work I would recommend this place and Chris to anyone looking for a tattoo. I was a visitor for Massachusetts and very glad I found this place
Price: $500+
Services: Tattoo design
Daniel-28Local Guide · 21 reviewsiTotal number of Google reviews Daniel-28 has written across all businesses on Google Maps, not just this one.
Dakota was amazing! I got my tragus pierced and was surprised by how quick and virtually painless the process was. Even days later, I have no pain. She was incredibly sweet, comforting, and made me feel completely at ease from start to finish. I highly recommend Dakota to anyone considering a piercing!
Services: Ear piercing
Jalyn Knight3 reviewsiTotal number of Google reviews Jalyn has written across all businesses on Google Maps, not just this one.
