Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
Act Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Act Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #164Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 163 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Act Pest Control is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Act Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Act Pest Control is better than 76% of pest control services.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Act Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Act Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Act Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Act Pest Control for 8 kinds of job.

Act Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#203 / 272
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “General pest inspection”

Lydia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great company .. Very thorough. Our tenants never complain about any smell or residue left behind. Very satisfied.

Paid $200+Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
CarlosLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have used the services of Act Pest Control for many years. The staff is always professional and polite. The techs are very knowledgable and easy to communicate with. I have referred Act Pest Control many times to clients who need any of the services they offer. I highly recommend them!

Reasonable priceRodent exterminationTermite inspectionTermite extermination
StevenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hands down one of the best pest extermination companies in NJ. Always on time and profesional services rendered to all my projects. Thanks Act and all there!

Great priceRodent exterminationTermite inspectionTermite extermination
Diab5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have been using Act pest control for over 15 years . They are very honest , reliable.and experts in their work . I highly recommend them

Paid $200+Reasonable priceAnt exterminationBed bug exterminationCockroach extermination
PaulLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Santos and Maynard are both good guys. If you need a pest control service call ACT in Little Falls.

General pest inspection
Wanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I used their service in my Sportsmed Passaic office. I highly recommend very professional and gets the job done!!!

Reasonable priceGeneral pest inspectionCockroach extermination
Jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Special thank you to Rey for the quick service and the knowledge he shared for prevent insects and pests in the home!

Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
Chin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best and only one that got rid of all pest in my properties..and keept them clean for over 28 years.. i stated with the senior and today all my family and friends use this company because is the best in this field. They keep your properties completely clean, ACT Pest Control . Thank you!!

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Geeta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the most amazing experience working with Act Pest Control. Edwin was prompt with his appointment and very courteous and was able to identify my problem and also did a follow up checkup. I would certainly recommend Act for your pest control needs.

General pest inspectionRodent extermination
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I live in Hillsdale, New Jersey and have used ACT Pest Control for years. I had previously contracted with one of the larger pest control services and I was not happy. Prices were high and there was no comparison to the personalized experience I receive with ACT. They are quick to contact you and set up…

General pest inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
jazyfps1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I wouldn’t call anyone else for this type of work

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality

Price

$347+206% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination18$86–$323
Termite extermination12$136–$371
General pest inspection11$61–$133
Ant extermination9$81–$246
Termite inspection8$81–$323
Cockroach extermination7$81–$282
Hornet & wasp extermination7$96–$282
Bug & insect extermination6$61–$141

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