Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
Act Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Act Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #164Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 163 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Act Pest Control is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Act Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Act Pest Control is better than 76% of pest control services.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Act Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Act Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Act Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Act Pest Control for 8 kinds of job.

Act Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#143 / 278
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Rodent extermination”

Lydia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great company .. Very thorough. Our tenants never complain about any smell or residue left behind. Very satisfied.

Paid $200+Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
CarlosLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have used the services of Act Pest Control for many years. The staff is always professional and polite. The techs are very knowledgable and easy to communicate with. I have referred Act Pest Control many times to clients who need any of the services they offer. I highly recommend them!

Reasonable priceRodent exterminationTermite inspectionTermite extermination
StevenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hands down one of the best pest extermination companies in NJ. Always on time and profesional services rendered to all my projects. Thanks Act and all there!

Great priceRodent exterminationTermite inspectionTermite extermination
Diab5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have been using Act pest control for over 15 years . They are very honest , reliable.and experts in their work . I highly recommend them

Paid $200+Reasonable priceAnt exterminationBed bug exterminationCockroach extermination
Domingo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing company great communication and they get the job done for reasonable prices

Reasonable priceRodent extermination
Way6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ray was great, he helped us figure out and fix our problem very quickly.

Paid $200+Great priceRodent extermination
Julian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Service was prompt and thorough. I would highly recommend their service. The tech was knowledgeable and very informative. Thanks again!

Paid $200+Reasonable priceRodent extermination
Brandon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ray was very professional and informative! He comes regularly and I haven’t had any issues! Highly recommend their services!

Rodent extermination
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ray did a great job. He inspected our house inside and out for evidence of mice. He found the entry point and treated the area. He also inspected the upstairs and the garage and treated as a preventative measure. Highly recommend!!!!

Great priceRodent extermination
Chin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best and only one that got rid of all pest in my properties..and keept them clean for over 28 years.. i stated with the senior and today all my family and friends use this company because is the best in this field. They keep your properties completely clean, ACT Pest Control . Thank you!!

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Geeta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the most amazing experience working with Act Pest Control. Edwin was prompt with his appointment and very courteous and was able to identify my problem and also did a follow up checkup. I would certainly recommend Act for your pest control needs.

General pest inspectionRodent extermination
DADDYMANIA6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I unfortunately saw a mouse in the house. I Called them up and they sent someone right over on a busy Friday. Their prices are the best in comparison to others I reached out to. I definitely recommend them should you have to deal with pesky rodents or any exterminations in your home.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was very pleased with the quality of service and quality of the technicians. They were friendly, informative and most of all effective. They eliminated my issues on two occasions without delay and at a affordable price. They eased my anxiety and eliminated my pest problem.

Bee exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Rosie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were punctual and polite. The scheduling process was easy and they were able to accommodate. Fully recommend.

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Act Pest Control inspected my 4 Unit building in Belleville, NJ before I purchased it 9 years ago. They did such a great job I use them exclusively for all my pest control issues. They are professional , knowledgeable and considerate of their customers.

Cockroach exterminationRodent exterminationTermite inspection+ Responsiveness+ Quality+ Professionalism
Ed12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

BEST SERVICE I have ever used... I been using this company for over 15 years on multiple properties. Maynor and his guys always have performed great services when called upon.

Bed bug exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
P.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Reasonable priceRodent extermination
Saleem2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Cockroach exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality

Price

$347+206% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination18$86–$323
Termite extermination12$136–$371
General pest inspection11$61–$133
Ant extermination9$81–$246
Termite inspection8$81–$323
Cockroach extermination7$81–$282
Hornet & wasp extermination7$96–$282
Bug & insect extermination6$61–$141

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