Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
Act Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Act Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #164Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 163 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Act Pest Control is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Act Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Act Pest Control is better than 76% of pest control services.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Act Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Act Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Act Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Act Pest Control for 8 kinds of job.

Act Pest Control for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$136–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 186
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Termite extermination”

CarlosLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have used the services of Act Pest Control for many years. The staff is always professional and polite. The techs are very knowledgable and easy to communicate with. I have referred Act Pest Control many times to clients who need any of the services they offer. I highly recommend them!

Reasonable priceRodent exterminationTermite inspectionTermite extermination
StevenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hands down one of the best pest extermination companies in NJ. Always on time and profesional services rendered to all my projects. Thanks Act and all there!

Great priceRodent exterminationTermite inspectionTermite extermination
Diab5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have been using Act pest control for over 15 years . They are very honest , reliable.and experts in their work . I highly recommend them

Paid $200+Reasonable priceAnt exterminationBed bug exterminationCockroach extermination
Chin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best and only one that got rid of all pest in my properties..and keept them clean for over 28 years.. i stated with the senior and today all my family and friends use this company because is the best in this field. They keep your properties completely clean, ACT Pest Control . Thank you!!

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Christine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Act Pest Control was a pleasure from start to finish. They are prompt, professional, and knowledgeable. The Maynor who performed the termite treatment were efficient and respectful of the home. I highly recommend!

Termite extermination+ Responsiveness+ Punctuality+ Quality
Lourdes1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

An amazing job. From start to finish! I will continue to use them for all my issues. Thank you for your service!

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Diego8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have worked with this company for years and they always provide amazing service and support. They first did a termite treatment on my house a few years ago, and recently they went back to retreat since it had been quite a few years since the first treatment and both times they were amazing and easy to work with. Highly recommend them

Termite extermination+ Professionalism
melanyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John was very informative and made the process as painless as possible. Everything was explained and the work was done quickly and efficiently. Thank you guys for taking care of the problem. Their prices are competitive and reasonable. If you have a termite problem go with these guys hands-down.

Termite extermination+ Responsiveness+ Professionalism
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I live in Hillsdale, New Jersey and have used ACT Pest Control for years. I had previously contracted with one of the larger pest control services and I was not happy. Prices were high and there was no comparison to the personalized experience I receive with ACT. They are quick to contact you and set up…

General pest inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Act Pest Control inspected my 4 Unit building in Belleville, NJ before I purchased it 9 years ago. They did such a great job I use them exclusively for all my pest control issues. They are professional , knowledgeable and considerate of their customers.

Cockroach exterminationRodent exterminationTermite inspection+ Responsiveness+ Quality+ Professionalism
Arianna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Act Pest Control went above and beyond to resolve our termite issue. They were very professional, knowledgeable, on time and friendly. I received a fair price and I would definitely use them again in the future! Thank you!

Termite extermination+ Responsiveness+ Punctuality+ Quality
Carlos4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Termite extermination+ Responsiveness+ Punctuality+ Quality

Price

$347+206% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination18$86–$323
Termite extermination12$136–$371
General pest inspection11$61–$133
Ant extermination9$81–$246
Termite inspection8$81–$323
Cockroach extermination7$81–$282
Hornet & wasp extermination7$96–$282
Bug & insect extermination6$61–$141

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