Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Action Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%90+12.7Replies to reviews 7%65+4.6Craft & service penalty66−3.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Action Pest Control

Indianapolis, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #185Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 258 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Action Pest Control is better than 86% of wildlife removal services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Action Pest Control is better than 81% of wildlife removal services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Action Pest Control is better than 66% of wildlife removal services.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Action Pest Control is better than 90% of wildlife removal services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Action Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Action Pest Control is better than 65% of wildlife removal services.B
65

Reviews for your job

Customers hired Action Pest Control for 8 kinds of job.

Action Pest Control for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$171–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 54/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#81 / 89

All 6 Google reviews tagged “Bed bug extermination”

Kitty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Todd, Ed, and Chance inspect our facility regularly. A couple of weeks ago, we had an exposure on a non-scheduled day. I happened to run into them in the lobby and told them about the issue. The three of them responded immediately and took care of our issue. They are always professional, friendly, and responsive.…

Bed bug extermination+ Responsiveness+ Professionalism
meme1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

I had a bed bug problem treated quickly, and in a timely manner, but shortly after treatment I was still seeing bugs. I kept texting my salesman and he said that he would talk to the manager, and that’s been 4 weeks now. After paying $1,530 for treatment, I would expect for it to actually work, and if I tell…

Bed bug extermination− Responsiveness
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After a bad experience with another exterminator company, I gave Action a call. They were able to do a same day inspection. The inspector was so once and took the time to explain the different options. On extermination day, the technicians were so friendly and helpful. I could not recommended this company enough.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Judith6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
KENNETH4 years ago★★★★★

Rating only, no written review.

Bed bug extermination
Mohamed5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Price

$108+2% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 68%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination37$75–$323
General pest inspection35$63–$126
Ant extermination31$76–$246
Spider extermination29$58–$136
Hornet & wasp extermination20$81–$246
Termite inspection11$81–$371
Mosquito extermination10$66–$106
Termite extermination9$214–$426

Compare with

J's Wildlife Solutions LLC logoJ's Wildlife Solutions LLCExperts Score 98Indianapolis · 5.00★Terminix logoTerminixExperts Score 93Indianapolis · 4.95★Orkin logoOrkinExperts Score 82Indianapolis · 4.80★