Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate Action Pest Control 4.9 out of 5 based on 110 reviews, with the owner responding to eighty percent of them. Customers frequently praise technicians for their punctuality, friendly demeanor, and thorough communication during inspections and treatments. Positive feedback highlights efficient service for various pests and reasonable pricing. A recurring criticism in low-star reviews involves complaints that technicians failed to inspect all rooms before providing estimates, while another mentioned property damage and a lack of bonding.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Bar = this company · dark tick = category median.
110 Google reviews we collected
Phrases our text analysis found in 73 written reviews
Price verdicts customers left with their Google review
Middle half of what 28 customers paid ($66–$108) · gold mark = category median.
How often each topic comes up in the written reviews
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“When Chris Carson comes to our Business in Marshall, IL, he does an excellent job and Always has a bubbly friendly personality!”
“Our technician, Chase, was professional, detail oriented, and timely during our first visit.”
“I scheduled an appointment and they come out quickly to inspect it.”
“I appreciate the service guys would definitely recommend for any and all pest control needs.”
“It is well worth the money we spend!”
“Dustin is always very professional and always willing to explain about any questions I may have.”
“Their friendly, reliable service makes a noticeable difference, and we truly appreciate all that they do to maintain a clean, safe environment.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Action Pest Control for 8 kinds of job. Pick one to see what they paid and said.
When Chris Carson comes to our Business in Marshall, IL, he does an excellent job and Always has a bubbly friendly personality!! He is by far our Favorite Pest Guy!!
Chris is the best! He is always so informative and professional. He always provides great customer service.
Chris is amazing. He always call me to check and see if I have any issues that he can help with.
Chris was the best. Very informative and makes sure he asks questions to spray for the proper pests. He needs a raise!
We have an exceptional rep, takes pride in his work and makes sure we are protected at each visit.
Chris is always so nice when he comes through. Quick and efficient, and he always makes good conversation
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 29 | $53–$103 |
| Rodent extermination | 15 | $81–$323 |
| Spider extermination | 11 | $61–$134 |
| Termite inspection | 10 | $153–$385 |
| Ant extermination | 6 | $55–$173 |
| Hornet & wasp extermination | 6 | $56–$188 |
| Home inspection | 5 | $53–$179 |
| Termite extermination | 5 | $113–$371 |
4.9 ★★★★★ 110 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great job, friendly serviceman!
We're constantly striving for excellence. Thanks for the positive review!
When Chris Carson comes to our Business in Marshall, IL, he does an excellent job and Always has a bubbly friendly personality!! He is by far our Favorite Pest Guy!!
Hi, thank you for taking the time to review us and for letting us know that Chris provided exceptional service! We will be sure to let their Manager know they are doing a great job!
Chris Carson
Thanks for taking the time to leave a review!
Fantastic service and he's always super nice!
Your satisfaction is our priority! Thanks for the amazing review, Jared E.
Our technician, Chase, was professional, detail oriented, and timely during our first visit. Will recommend to family and friends.
Your positive review is the best compliment! Thank you for being a customer.
They don’t look nothing just pass by my living room and go my basement and he give me estimate how? He don’t check nothing at all not even a single room. How he give me estimate when he don’t check nothing
Hi Catalina Smith, thank you for taking the time to leave a review. We always aim to deliver a great experience and regret hearing that did not happen. We would love the opportunity to make things right. Can you contact our office and provide your account information so that we can investigate this further?
Chase is an excellent technician. He communicates well and fantastic service
We love hearing from our satisfied customers. We look forward to continuing to provide excellent service. Thank you for being a valued customer!
We can’t say enough about the exceptional service we’ve received from Action Pest, especially Ed and Todd! Their attention to detail and consistent work has kept Sycamore Manor in top shape and completely “pest-free.” Thanks to their professionalism and dedication it’s such a relief to know that our residents and staff are safe and comfortable. Their friendly, reliable service makes a noticeable difference, and we truly appreciate all that they do to maintain a clean, safe environment. Thank you, Ed, Todd, and the Action Pest team, for the superior work you provide day in and day out!
Lexi Kirchoff, thanks for leaving such a wonderful review. Customer experience and satisfaction are our top priorities.
12/10 Michael K. And Ed are absolutely amazing. Very knowledgeable. Very patient. I appreciate the service guys would definitely recommend for any and all pest control needs.
Your positive review makes our day! We look forward to serving you again soon.
Chris is the best! He is always so informative and professional. He always provides great customer service.
Hi Chaundrea Jones, thank you for taking the time to review us and for letting us know that Chris provided exceptional service! We will be sure to let their Manager know they are doing a great job!
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
