Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
ACTION Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

ACTION Termite & Pest Control

Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 91 termite control services · 4.9★ from 6,786 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ACTION Termite & Pest Control is better than 92% of termite control services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ACTION Termite & Pest Control is better than 91% of termite control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ACTION Termite & Pest Control is better than 96% of termite control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ACTION Termite & Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ACTION Termite & Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ACTION Termite & Pest Control is better than 100% of termite control services.A
100

Reviews for your job

Customers hired ACTION Termite & Pest Control for 8 kinds of job.

ACTION Termite & Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.364
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$52–$99
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 364 Google reviews tagged “Bug & insect extermination” · showing 20

Elaine16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★

Great customer service. Pleasant and respectful.

Bug & insect extermination+ Punctuality+ Professionalism
Mark11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Johnny has serviced our home since 2020. He is very prompt, professional and does an awesome job! Could not be happier with the fine service provided by Johnny and the office staff.

Bug & insect exterminationTermite inspectionTermite extermination
MichelleLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Andrew was professional and punctual.

Reasonable priceTermite exterminationGeneral pest inspectionBug & insect extermination+ Punctuality+ Quality
AndrewLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Regular, no reminders needed. Call ahead everytime. Andrew(technician) was very good at explaining what he was doing and why. Needed termite treatment. Isaac was great informing and explaining and left a clean work site afterwards. This made up for another appointment(with a different tech) that was a no show. Very responsive office staff and service staff

Paid $80–100Reasonable priceBug & insect exterminationGeneral pest inspectionTermite extermination
Lorrie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Herbert was great to work with. He explained the services he was going to perform and the cost was reasonable. I am very happy to have him be my bug guy. I will also recommend him to my friends and neighbors.

Paid $60–80Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Johnny was thorough with my pest control service. He is so kind and friendly. I would highly recommend Action pest control

Paid $40–60Great priceBug & insect extermination+ Punctuality+ Quality+ Professionalism
MaryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

05/27/26 The young man was very thorough paying special attention to all my husband said and showed him. In our experience, Action is a good company paying attention to employee hiring and training. Thanks so much for a great job this time and all times. A+++

Not sureSpider exterminationCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great and safe service.

Bug & insect exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Steven11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Johnny was very thorough and professional. Checked for new activity and sprayed perimeter. Great work!

Paid $20–40Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination+ Professionalism
DebbieLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Tyron . Thank you for being professional and kind. Very nice and does a great job. May 2026.

Termite inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great termite inspection service for our home. Daren was very thorough, he was professional and super friendly. Action termite is the best pest/exterminator company we’ve had through several different services and different exterminators. Highly recommend!

Termite inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
PaulaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Grant was friendly and thorough. Very good at educating us on our newly acquired ants that love our newly planted petunias.

Paid $60–80Reasonable priceBug & insect extermination+ Professionalism
Ginger12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Johnny always call ahead, sprays the outside and I side garage. I never worry about insects coming inside. Best of all, he nice, considerate, on time, professional, and always takes the time to say hello and ask how things have been. He calls ahead to say he is coming

General pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Punctual, informative, good customer service.

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Julie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Aaron is always professional and friendly. He is caring and respectful around the property.

General pest inspectionBug & insect extermination
Yvette10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service! Neil was punctual, thorough & friendly. This company continues to impress me.

Paid $40–60Great priceBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Gloria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Grant is very professional and very thorough. He goes above and beyond with his service. Highly recommend him. Great communication, also. Thank you!

Termite inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have been with the company for years, even back when it was called Eco Serve. Why did I stick with this company? Because of the technician, Mr. Dennis Weese. Reliable, competent, honest, affable, and a wonderful communicator. Now the company is taking Dennis away from me, so I may look for service elsewhere.

Paid $80–100OverpricedBug & insect extermination
DanetteLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great job today!! Thank you!!

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Thank you Johnny! You did a fantastic job as our “pest specialist” today. Very informative and we appreciate your professionalism!

Paid $120–140Reasonable priceGeneral pest inspectionBug & insect extermination+ Quality+ Value

Show more bug & insect extermination reviews (344 more) →

Price

$91+3% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Termite extermination1313$214–$426
Termite inspection1088$101–$255
General pest inspection865$48–$99
Bug & insect extermination364$52–$99
Spider extermination336$56–$136
Ant extermination316$58–$153
Rodent extermination262$63–$282
Cockroach extermination236$58–$159

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