Experts Reviews · Company report
ACTION Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

ACTION Termite & Pest Control

Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 91 termite control services · 4.9★ from 6,786 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ACTION Termite & Pest Control is better than 92% of termite control services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ACTION Termite & Pest Control is better than 91% of termite control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ACTION Termite & Pest Control is better than 96% of termite control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ACTION Termite & Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ACTION Termite & Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ACTION Termite & Pest Control is better than 100% of termite control services.A
100

Reviews for your job

Customers hired ACTION Termite & Pest Control for 8 kinds of job.

ACTION Termite & Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.871
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$99
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 76
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 871 Google reviews tagged “General pest inspection” · showing 20

Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Grant did an excellent job! He gave me a full overview of what he was doing and asked if I had any new issues so he could concentrate on those. He was efficient and thorough! I was very happy with the service!

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspection
MarkLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thanks a lot for Josh’s service, he’s very friendly and experienced, taught us a lot to the prevention tips for bugs, mosquitoes and scorpions. Highly recommended his service!

Paid $60–80Reasonable priceGeneral pest inspectionCockroach exterminationAnt extermination
Rose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

David arrived on time, wore shoe covers & explained what he was going to do. Sprayed both inside & outside of house.

Paid $40–60Reasonable priceGeneral pest inspection
Dallon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our tech Chris was absolutely trerrific. Very professional and thorough. Took his time to make sure he didn’t miss a thing and asked if we had specific places needing extra attention. He was the best Thank you Chris.

Great priceSpider exterminationGeneral pest inspectionMosquito extermination
Sean10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The technician Marcos contacted me before arriving at our house to clarify and areas of concern. Great service! They are always on schedule and our family notices a huge difference once they serviced our property. Great value as well, would highly recommend!

Great priceGeneral pest inspection
Jeanine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Johnny Estrada has been servicing our home for a few years and he is always professional, courteous and prompt.

General pest inspection+ Punctuality+ Professionalism
David14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Johnny gave excellent service

Reasonable priceGeneral pest inspection
Bert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Daren was very professional and engaging. Thank you.

Paid $180–200Reasonable priceGeneral pest inspection+ Value
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Carl is the MAN! Great technician and super friendly. You’d be doing a disservice to yourself if you didn’t use this company!!!

Paid $40–60Reasonable priceGeneral pest inspection
SallyLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Dave was great with giving me feedback on what critters he has observed! And about the placement of the garage catchers! Very professional and friendly!

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
CherylLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

Marcos came to service my home on Friday. My appointment was between 1:00-3:00pm, he showed up at 10:20am did only the front yard since I was not home and he could not do more. I am not happy, tried to call Action Terminate & Pest, continued to get an AI although I asked for a live agent. Finally at 1:05pm I got a…

Paid $40–60Great priceGeneral pest inspection+ Value
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josh does a great job. He knows bugs and is very informative.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
The5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Johnny has been servicing our property for several years and is always prompt, friendly and knowledgeable about pests and control. He always goes out of his way to make sure we are satisfied!

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
Teri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Marcus was on time, friendly, thorough, and appreciative of his tip

Paid $40–60Great priceRodent exterminationGeneral pest inspection
A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time using this company. We found a scorpion in our garage. David came within hours. David was knowledgeable and professional. Feel so much better after his visit.

Paid $80–100Great priceSpider exterminationGeneral pest inspectionCockroach extermination
RobertLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★

I've been using them for nearly 5 years with only one previous bad experience. Today the technician was scheduled to be here and he arrived at 9:05.....he stayed in his truck (I assumed he was on the phone) and then briefly got out, got back in and drove off. He never came up to the door, never went in the…

General pest inspection+ Responsiveness+ Punctuality+ Professionalism
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are new customers and already impressed. Aaron went above and beyond to help us out. All of our communication and service with Action Pest Control has been top notch.

Paid $60–80Reasonable priceGeneral pest inspection
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cody treated all areas of concern and replaced the insect traps in the garage. He is friendly and arrived in the middle of the 2-hour window as scheduled. He reviewed the work performed with me before he left. Nice young man and nice work.

Great priceGeneral pest inspectionAnt extermination
AdrianLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★

Update: After speaking with a customer service rep, I was credited for the month of AI abuse, and things are back to normal. We hired ACTION Termite & Pest Control after finding termite tubes in our house. We also wanted general pest treatment. Both were addressed and paid for in March. The agreement for the…

Paid $200+OverpricedTermite exterminationGeneral pest inspection
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

All of the techs we’ve had out to service our property have been courteous, knowledgeable and very professional. Josh come out today to handle a specific issue and we were very satisfied with his service and professionalism. Thank you!

Reasonable priceGeneral pest inspection

Show more general pest inspection reviews (851 more) →

Price

$91+3% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Termite extermination1313$214–$426
Termite inspection1088$101–$255
General pest inspection865$48–$99
Bug & insect extermination364$52–$99
Spider extermination336$56–$136
Ant extermination316$58–$153
Rodent extermination262$63–$282
Cockroach extermination236$58–$159

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