Experts Reviews · Company report
ACTION Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

ACTION Termite & Pest Control

Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 91 termite control services · 4.9★ from 6,786 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ACTION Termite & Pest Control is better than 92% of termite control services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ACTION Termite & Pest Control is better than 91% of termite control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ACTION Termite & Pest Control is better than 96% of termite control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ACTION Termite & Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ACTION Termite & Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ACTION Termite & Pest Control is better than 100% of termite control services.A
100

Reviews for your job

Customers hired ACTION Termite & Pest Control for 8 kinds of job.

ACTION Termite & Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.265
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 265 Google reviews tagged “Rodent extermination” · showing 40

Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Grant did an excellent job! He gave me a full overview of what he was doing and asked if I had any new issues so he could concentrate on those. He was efficient and thorough! I was very happy with the service!

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspection
Jody5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andrew was pleasant and thorough. He explained was he was doing and told me when to expect the next service.

Not sureRodent extermination
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josh does a great job. He knows bugs and is very informative.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They do an outstanding job and ask where there might have a problem,we have had them a long they just did our new home

Paid $40–60Reasonable priceRodent exterminationTermite inspectionTermite extermination
kenmcd55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Both Tori Brake and Emily Fitzpatrick were very courteous, friendly, professional, and prompt on each of the service calls to my home. Highly recommend both them and Action Termite and Pest control.

Reasonable priceRodent extermination
Allen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Emily Fitzpatrick and her co-worker did a great job today of cleaning out the rodent excrement from our outdoor barbecue. They filled holes and installed mesh so the rodents would not have a place to enter again. They also put up 4 rodents traps around the house. Great job guys!!!

Paid $200+Reasonable priceRodent extermination
Teri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Marcus was on time, friendly, thorough, and appreciative of his tip

Paid $40–60Great priceRodent exterminationGeneral pest inspection
Robbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service and thorough. Tori has been by multiple times for our rat exclusion and has been nothing but communicative, friendly and on-time. Highly recommend!

Paid $40–60Reasonable priceRodent extermination
Debra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

Angela the office manager refuses to help vets or the disabled people who cannot use technology due to brain or neuro problems.

Not sureRodent extermination
Betsy17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great job! Ty was friendly and did a great job. I like getting him for service.

Paid $20–40Reasonable priceRodent exterminationCockroach extermination
Lorrie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Herbert was great to work with. He explained the services he was going to perform and the cost was reasonable. I am very happy to have him be my bug guy. I will also recommend him to my friends and neighbors.

Paid $60–80Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Eddie was great. Answered all my questions how he was going to treat the Termites. Action Termite is the way to go if you have an issue.

Great priceRodent extermination
Karla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thank you Cody for quick and professional service.

Paid $40–60Reasonable priceRodent extermination
TracieLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Dennis was awesome! Very friendly and helpful. ACTION never fails to give quality first service. Highly recommend!

Great priceAnt extermination+ Responsiveness+ Punctuality+ Quality
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Josh was on time , careful and thorough.

Reasonable priceRodent exterminationGeneral pest inspectionService not listed
Terry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Did excellent job. Very nice Marco does a very good job. Now you can’t do the whole house as per some new law that you never kept us informed about. Probably should have done mass emails to let your customers know about the changes. Changes in the work performed, but not the price.

Paid $60–80Reasonable priceRodent extermination+ Responsiveness+ Punctuality+ Quality
Steven11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Johnny was very thorough and professional. Checked for new activity and sprayed perimeter. Great work!

Paid $20–40Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination+ Professionalism
TobyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thank you Action Termite and Johnny Estrada for doing the monthly service. He was very professional in his work. Thank you again.

Paid $40–60Great priceHornet & wasp exterminationRodent extermination
Duane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

David did his usual exceptional service

Great priceRodent exterminationTermite inspectionFlea & mite extermination
Randall4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

David Rodriguez was very professional and organized. Very polite and answered all my questions. I would highly recommend Action Termite and Pest Control

Paid $180–200Reasonable priceRodent exterminationSpider extermination
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service!

Paid $60–80Reasonable priceRodent extermination
Brent7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cody and his team were very professional and answered all the questions we had.

Paid $200+Reasonable priceRodent extermination
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mr Jones was professional, thorough, and explained what he was doing and why.

Paid $200+Reasonable priceRodent extermination
Jaime3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent Service!

Not sureRodent extermination
CD5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

As always has done a great job servicing our property

Paid $20–40Reasonable priceRodent extermination
Polly14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have service only on the outside of my home. We had a new technician come out, Tori. She TERRIFIC, courteous and efficient. She introduced herself when she arrived and then gave me a full report regarding my backyard when she was done. I feel very comfortable knowing that she is in charge of keeping critters away from my home.

Reasonable priceRodent extermination
Jon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

David M and all at Action have been on time and very communicative. Works quickly. And my favorite part is they are great at educating you on what they find/don’t find!

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Debbie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Herbert was very detailed in his work, and very nice!!

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Pat10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Nice guy. Very knowledgeable. Very detail oriented. Dennis is a credit to his company. He is one of the reasons I keep coming back to Action Pest Control.9

Not sureRodent exterminationTermite extermination
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My house? I love my house

Paid $200+Not sureRodent extermination
Gayle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Cody Johnson came out promptly, and took care of our gopher problem. No more holes in yard! Very professional and friendly!

Paid $200+Reasonable priceRodent extermination+ Responsiveness+ Punctuality+ Quality
brianLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Eddie Frausto is an awesome guy! Very professional and explained every detail of the service he was performing.

Paid $200+Great priceRodent extermination
Dean10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very responsive

Paid $40–60Reasonable priceRodent extermination
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Cody was friendly, professional and very knowledgeable!

Paid $200+Reasonable priceRodent extermination
Kees6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tyrone provides exceptional service as he is attentive to details and respectful of our property. He takes care of himself personally and is the ultimate professional: conscientious, cheerful, and we feel honoured to have him taking care of our home!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Torri was very friendly very efficient and left house grounds the way she found them…clearly explained what was going to happen…I would recommend the service to my friends!

Rodent extermination
Justin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Josh does a great job and is very thorough. We have no issues with scorpions or other pests in or around the house. Highly recommend!!

Paid $60–80Reasonable priceBug & insect exterminationGeneral pest inspectionRodent extermination+ Quality+ Professionalism+ Value
Dean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service. Thank you.

Paid $80–100Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
MichaelLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Action has been great! Came out set traps, and came back and cleared them.

Paid $40–60Rodent extermination
S8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Service was on time and did a complete job. Very happy with professional job!

Reasonable priceRodent extermination

Show more rodent extermination reviews (225 more) →

Price

$91+3% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Termite extermination1313$214–$426
Termite inspection1088$101–$255
General pest inspection865$48–$99
Bug & insect extermination364$52–$99
Spider extermination336$56–$136
Ant extermination316$58–$153
Rodent extermination262$63–$282
Cockroach extermination236$58–$159

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