Experts Reviews · Company report
Active Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%84+20.4Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty58−4.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Active Pest Control

Lakewood, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 419 wildlife removal services · 4.8★ from 149 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Active Pest Control is better than 85% of wildlife removal services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Active Pest Control is better than 84% of wildlife removal services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Active Pest Control is better than 58% of wildlife removal services.C
58
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Active Pest Control is better than 92% of wildlife removal services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Active Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Active Pest Control is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Active Pest Control for 8 kinds of job.

Active Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#278 / 315
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Rodent extermination”

Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Staff was knowledgeable, professional, & did job in a reasonable amount of time.

Paid $1–20Great priceRodent exterminationSpider exterminationCockroach extermination
Mario3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very reputable and professional company to deal with. I have had them under contract for my rental property for over 5 years with nothing but positive experiences.

Paid $200+Reasonable priceRodent exterminationAnt exterminationService not listed
KATHY1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Edward has been so kind and understanding and has made all efforts to get to the bottom of the issue!!! I am truly happy with the service and beyond thankful !!

Paid $200+Reasonable priceRodent extermination
Samath8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Active Pest Control and Termite Services did an excellent job. The technician was professional, on time, and explained everything clearly. The treatment was effective, and the customer service was great throughout the process. Highly recommend them for anyone needing reliable pest control services.

Great priceRodent exterminationTermite inspectionTermite extermination
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

I had good experience with the office staff and Service Staff of Active Pest Control. I appreciate the ease of reaching a staff by phone. Edward, Service Staff was very pleasant and informative. He provided clear explanations and implemented the plans he discussed with me for addressing our house problems with…

Paid $200+Reasonable priceRodent exterminationAnt extermination
FrancescaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an issue with rodents at home, and after calling Active Pest Control, I noticed a big defference. The technician was super thorough and professional. My home feels safe again after the treatment. Will definitely call again if needed.

Great priceRodent extermination
Jenna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service by Sal. He’s always on time and always very knowledgeable.

Reasonable priceRodent extermination
V2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I had moles in my yard and they got rid of the problem quickly the 1st time. Thank you..

Rodent extermination+ Responsiveness+ Punctuality+ Quality
scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire ACTIVE team is incredible. From the initial appointment to the response time to the follow up phone calls to the follow up service to the excellent customer service that is conducted both in and outside the office. I can’t say enough things about how wonderful this pest control company is if there are any…

Rodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rodney was on time and professional manner. Discussed observations and what they indicate regarding rodent access and behaviors, and what options make sense for addressing the issue. Provided a quote on the spot and we are scheduled for next week.

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
LauraLocal Guide · 157 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are great really like Eleen she did a wonderful job she' polite and helpful hard worker very sweet Thank you

Ant exterminationBug & insect exterminationCockroach extermination+ Quality
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceRodent extermination

Price

$214+93% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 58%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection15$86–$371
General pest inspection15$66–$131
Termite extermination14$214–$426
Ant extermination13$81–$246
Rodent extermination12$81–$323
Bug & insect extermination10$73–$141
Cockroach extermination8$81–$214
Spider extermination6$66–$141

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