Experts Reviews · Company report
Active Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%84+20.4Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty58−4.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Active Pest Control

Lakewood, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #298Position by Experts Score among all companies we track in this category. of 419 wildlife removal services · 4.8★ from 149 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Active Pest Control is better than 85% of wildlife removal services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Active Pest Control is better than 84% of wildlife removal services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Active Pest Control is better than 58% of wildlife removal services.C
58
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Active Pest Control is better than 92% of wildlife removal services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Active Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Active Pest Control is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Active Pest Control for 8 kinds of job.

Active Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#81 / 182
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Termite inspection”

Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Responsive with reasonable prices. I would prefer my business go to a local company like this. Better experience than with the big companies

Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
Carolyn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The techs were very thorough, checking the attic and outside on the balconies. The spot spraying was quick, thorough and hit all the right areas. The techs arrived on time and were polite and professional.

Termite inspectionTermite extermination
Dennis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Good job by Edward. On time, thorough and efficient.

Termite inspection
MariaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

On time for both the inspection and the termite repair. The price was fair and they were very professional. I highly recommend this company

Paid $200+Reasonable priceTermite inspectionTermite extermination
Eduardo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Edward and his crew did a great job.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Samath8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Active Pest Control and Termite Services did an excellent job. The technician was professional, on time, and explained everything clearly. The treatment was effective, and the customer service was great throughout the process. Highly recommend them for anyone needing reliable pest control services.

Great priceRodent exterminationTermite inspectionTermite extermination
Henry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Active Pest Control inspected and treated our home in Cerritos for termites last month. Both the inspection and treatment went very well with detailed explanations of both operations, completed at a very reasonable price. Their personnel were on time, personable, courteous and left their work areas clean. This…

Reasonable priceTermite inspectionTermite extermination
scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire ACTIVE team is incredible. From the initial appointment to the response time to the follow up phone calls to the follow up service to the excellent customer service that is conducted both in and outside the office. I can’t say enough things about how wonderful this pest control company is if there are any…

Rodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rodney inspected, Edward sprayed and I could not be happier with the service I received. I will definitely refer Active Pest Control to my friends and patients. Great job all around, 5 stars to them and one more for making this easy for me.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Vanessa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim was very helpful & professional Did a good job explaining everything to us. Went above and beyond.

Home inspectionGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Wanda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good, thorough explanation of process and what to expect. The inspector, Rodney was friendly and helpful.

Termite inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Helen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceTermite inspectionTermite extermination
Tito3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Termite inspection+ Responsiveness+ Punctuality+ Quality
Jenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Termite inspection+ Professionalism

Price

$214+93% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 58%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection15$86–$371
General pest inspection15$66–$131
Termite extermination14$214–$426
Ant extermination13$81–$246
Rodent extermination12$81–$323
Bug & insect extermination10$73–$141
Cockroach extermination8$81–$214
Spider extermination6$66–$141

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