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Active Pest Control
Macon-Bibb County, GA · 4.7★ (557)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%6+0.9Craft & service 20%43+8.6Value 10%47+4.7Momentum 8%73+5.8Track record 7%56+3.9Accountability 5%31+1.6Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29
RankPosition by Experts Score among all companies we track in this category.#33
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$80
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.4.4%

Active Pest Control for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Termite extermination” · showing 40

★★★★★ Lena · Edited a week ago

I’ve been with Active for 6 years now, and I’ve been pleased. When I’ve had issues, they have always made it right. If necessary, they come back and spray a second time. I’ve been pleased with their customer service. Robert is my current technician and he always calls or texts to let me know he is on his way.…

Paid $80–100Reasonable priceAnt exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Chris · Edited 4 months ago

Active Pest Control is wonderful. The managers Chris and Brad are easy to deal with and help me out with any questions or concerns I have. Thanks Active

Great priceHornet & wasp exterminationMosquito exterminationCockroach extermination
★★★★★ Bruce · Edited 5 months ago

Charlie is an excellent representative for Active Pest Control. He has great communication skills and great customer service skills. He is very knowledgeable, friendly and professional. Thanks Charlie for your pest control services.

Great priceAnt exterminationCockroach exterminationHornet & wasp extermination
★★★★★ Traci · Edited 6 months ago

Gregory is the best technician we’ve had come to our house. He’s always continuous of our animals & pest control needs. Highly recommended.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ Ryan · Edited a year ago

We love the gentleman, Greg, who comes and sprays for insects at our home! He is always very polite and goes above and beyond. Greg is consistently helpful, adjusting for our specific needs, practices great communication, and is thorough in his work. We haven’t had any problems since Greg started servicing our yard…

Ant exterminationBed bug exterminationBee extermination+ Value
★★★★★ Steve · Edited a year ago

Active has been professional and have always been on time. I’ve had very few minor bug problems in the year I’ve been with them.

Termite exterminationMosquito exterminationAnt extermination+ Punctuality+ Professionalism
★★★★★ Keenan · 3 years ago

Adam Maddox

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ John · 3 years ago

Always prompt and polite!

General pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
★★ Brenda · Edited 4 years ago

After 3 years under contract . We moved. Tried to continue service with them However they won’t contact me. Looking for new service at the new address now.

Flea & mite exterminationTermite extermination− Responsiveness
★★★★★ Susie · 4 years ago

The guy was great! He checked all my traps and talked to me afterwards. My camera caught him checking them. I was very satisfied

Termite extermination
★★★★★ Lulu · 4 years ago

Eric Roberts is THE MAN! He was very professional, thorough, and honest with his inspection. Explained everything in great detail and answered any and all questions. Treated our home with care as if he was inspecting his own home. Look no further...Highly recommend! Give them a call today.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Preston · 4 years ago

Very professional. Always courteous. This service always takes care of my bug needs on monthly basis. They come promptly and address me with any concerns they may have with our property. Very grateful to have such a great service.

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Dusty · 4 years ago

Great Service!

Termite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Donna · 4 years ago

Mike was very professional and quick to respond

Termite extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Stephanie · 5 years ago

I've had a contract with Active for 2 years. If I have an issue, they come right out and take care of it. The technician is so nice and friendly (he even brought.y empty trash cans up from the road!). I think it's kind of expensive each month, but the service is great so I pay it.

Cockroach exterminationHornet & wasp exterminationTermite inspection+ Responsiveness+ Professionalism
★★★★★ Azoatus · 5 years ago

Always on time, goes the extra miles, when treating my house.

Ant exterminationBee exterminationCockroach extermination+ Punctuality+ Professionalism
★★★★★ Olivia · 5 years ago

These guys have been great. Mark has come out several times to inspect window seals before I put new windows in. Matt our technician does a fantastic job spraying each month to prevent bugs. We never see any live bugs in house! Thanks guys!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Noreen · 5 years ago

Very efficient and professional. Great customer service.

Hornet & wasp exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Beth · 5 years ago

Matt is amazingly professional and educated. I’m confident the right person is on the job. Highly recommended! 5 star service every time.

Cockroach exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Justin · Edited 5 years ago

Chris is very personable, I know he's a good person because even my dogs like him a lot.

Flea & mite exterminationHornet & wasp exterminationMosquito extermination
★★★★★ Meghan · 5 years ago

Fast and friendly service. No issues and explained in detail all work

Ant exterminationCockroach exterminationMosquito extermination+ Value
★★★★★ n · 5 years ago

Great customer service.

Bee exterminationHornet & wasp exterminationMosquito extermination
★★★★★ Jessica · 5 years ago

Active has been great! The guy who comes and sprays is really nice and very helpful if he does see something. He goes out of his way to make sure our house is pest free and we understand everything!

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Alicia · 5 years ago

When we bought our house there had been repairs done due to termites. The previous owner didn't continue service with their pest control Co & termites returned. I had already contacted w/Active Pest Control for monthly services for general Pest control & fire ants because we saw ant mounds when we looked at the…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kelp · 5 years ago

Very professional and always comes out as promised. I recommend using there services

Ant exterminationBed bug exterminationBee extermination
★★★★★ Angela · 5 years ago

They were very helpful and informative. My monthly inspector always makes me feel like he cares about whatever my issue is and if he feels like it's not his area of expertise he finds the solution. Plus I love that I don't have to worry about what they are spraying on my lawn and around my home with all my little ones.

Bee exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ jamie · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Morgan · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Dominique · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Brittani · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination
★★★★★ Clayton · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationSpider extermination+ Quality+ Professionalism+ Value
★★★★★ Amanda · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ James · 5 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Jervis · 5 years ago

Rating only, no written review.

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ DaNita · 5 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Ramesh · 5 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Brian · 5 years ago

Rating only, no written review.

Cockroach exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Ellis · 5 years ago

Rating only, no written review.

Termite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeff&Gail · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination
★★★★★ Janice · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Show more termite extermination reviews (3 more) →

Why it scores 29How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%6+0.9Craft & service 20%43+8.6Value 10%47+4.7Momentum 8%73+5.8Track record 7%56+3.9Accountability 5%31+1.6Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction9
Reliability6
Craft & service43
Value47
Momentum73
Track record56
Accountability31

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