FLEA EXTERMINATORS · MACON-BIBB COUNTY, GA
Active Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%6+0.9Craft & service 20%43+8.6Value 10%47+4.7Momentum 8%73+5.8Track record 7%56+3.9Accountability 5%31+1.6Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORE

Active Pest Control

Better than 18% of flea exterminators · #33 of 40

4.7★557 Google reviewsGoogle star rating as shown on Google Maps.
4.78★last 12 monthsAverage stars on reviews from the last 12 months only.
4.4%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
58%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Active Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.71
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 71 Google reviews tagged “General pest inspection” · showing 20

★★★★★ Kathleen · Edited 4 days ago

Chaz is always on time, and is courteous to let me know when he is coming. He also gave me some valued information that I requested. Yay!

Paid $40–60Reasonable priceHome inspectionGeneral pest inspection
★★★★★ Andrea · Edited a week ago

Always a great job!

General pest inspection
★★★★★ Sean · a month ago

Nick is FANTASTIC!, He is a well of knowledge and gives professional answers to our many questions. We tend to talk a lot and he is so patient with us and he has such a calm demeanor. He's a great help preventing our insect issues. Thank You for all you do Nick!!!

Paid $40–60Great priceHornet & wasp exterminationGeneral pest inspection
★★★★★ Carolyn · 3 months ago

Tech was very helpful and informative. Thank you!

Paid $40–60Reasonable priceHornet & wasp exterminationGeneral pest inspection
★★★★★ Mike · Edited 4 months ago

He shared info on pest and insect and was thorough. I value the service greatly.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ E · Edited 4 months ago

Christian at Active is the best technician ever! Always texts when he’s on the way and is super thorough addressing whatever needs we may have with pests. We rarely have any issues with bugs and I truly believe that is because the time and effort Christian takes to make sure we stay pest free!

Paid $100–120Reasonable priceGeneral pest inspection
★★★★★ Jennifer · Edited 4 months ago

Active pest control has helped me with pest control needs for many years. The manager Chris has been helpful.in ensuring that my pest control needs are met in a timely fashion.

Ant exterminationCockroach exterminationMosquito extermination
★★★★★ Diane · Edited 5 months ago

Great service. Very friendly and knowledgeable.

Reasonable priceGeneral pest inspection
★★★★★ Bruce · Edited 5 months ago

Charlie is an excellent representative for Active Pest Control. He has great communication skills and great customer service skills. He is very knowledgeable, friendly and professional. Thanks Charlie for your pest control services.

Great priceAnt exterminationCockroach exterminationHornet & wasp extermination
★★★★★ Angela · Edited 5 months ago

Derrick was friendly, quick and did a great job! He even took down a wasp nest that I didn't know about. Thanks!

Reasonable priceGeneral pest inspection
★★★★★ Eunice · Edited 6 months ago

Active Pest Control is so professional. Complimentary text that they are coming after a text the day before reminding of the upcoming visit. So kind, listens to my questions and answers them, always willing to help. Thank you.

Paid $40–60Reasonable priceTermite inspectionGeneral pest inspection
★★★★★ Traci · Edited 6 months ago

Gregory is the best technician we’ve had come to our house. He’s always continuous of our animals & pest control needs. Highly recommended.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ Grace · Edited 6 months ago

My technician texted to let me know of his arrival time, I was able to unlock my gate ahead time. I appreciate these type of notifications. Sometimes it’s the little things. A part of good service. Thank you

Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
★★★★★ J · Edited 7 months ago

Received excellent professional service from Charles. Very efficient.

Not sureGeneral pest inspection
★★★★★ Binkey · Edited 7 months ago

Nick is awesome! He is professional, courteous, and has a very pleasant personality. Just as important he always replies promptly to my call or text.

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Nicole · 7 months ago

Lee is amazing! He is very attentive to detail and thorough in his work! He always comes prepared to meet the job expectations! And he doesn’t mind furry pack hanging around!

Paid $160–180Great priceGeneral pest inspectionCockroach exterminationBed bug extermination
★★★★★ Kathy · Edited 8 months ago

Absolutely no problem with bugs and the service technician is always friendly.

Paid $60–80Reasonable priceGeneral pest inspection
★★★★★ Macon · Edited 8 months ago

Always professional and punctual! Highly recommend!

General pest inspection
★★★★★ John · 8 months ago

We met Lee today for the first time. Lee was very professional.I saw him so every thing that was expected. Very courteous.

Paid $60–80Not sureGeneral pest inspectionCockroach extermination
★★★★★ Renita · 8 months ago

As an active member of Active Pest Control I have been completely satisfied with there service. Charlie my technician all calls me before he comes to my home. He thoroughly inspects my property to ensure that everything area where an entrance is accessible and addresses any changes I may need to make. He properly…

Paid $60–80General pest inspection

Show more general pest inspection reviews (51 more) →

vs category

Blue = Active, grey = flea exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (67 reviews)2024-Q2: 4.75★ (40 reviews)2024-Q3: 4.87★ (15 reviews)2024-Q4: 4.88★ (8 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 4.80★ (40 reviews)2025-Q3: 4.50★ (14 reviews)2025-Q4: 4.54★ (13 reviews)2026-Q1: 4.82★ (22 reviews)2026-Q2: 4.84★ (25 reviews)2026-Q3: 4.75★ (16 reviews)2026-Q4: 4.92★ (13 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$80-28% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 52%Overpriced 3%Not sure 13%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%6+0.9Craft & service 20%43+8.6Value 10%47+4.7Momentum 8%73+5.8Track record 7%56+3.9Accountability 5%31+1.6Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
9
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
6
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
43
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
73
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
56
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
31

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+74 / −3
Professionalism
+89 / −2
Responsiveness
+77 / −4
Punctuality
+75 / −1
Value
+66 / −1

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