FLEA EXTERMINATORS · MACON-BIBB COUNTY, GA
Active Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%6+0.9Craft & service 20%43+8.6Value 10%47+4.7Momentum 8%73+5.8Track record 7%56+3.9Accountability 5%31+1.6Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORE

Active Pest Control

Better than 18% of flea exterminators · #33 of 40

4.7★557 Google reviewsGoogle star rating as shown on Google Maps.
4.78★last 12 monthsAverage stars on reviews from the last 12 months only.
4.4%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
58%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Active Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$96–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Hornet & wasp extermination” · showing 20

★★★★ Brenda · a week ago

My tech Christian has done a great job. Did everthing asked of him.

Not sureHornet & wasp exterminationBug & insect exterminationAnt extermination
★★★★★ Sean · a month ago

Nick is FANTASTIC!, He is a well of knowledge and gives professional answers to our many questions. We tend to talk a lot and he is so patient with us and he has such a calm demeanor. He's a great help preventing our insect issues. Thank You for all you do Nick!!!

Paid $40–60Great priceHornet & wasp exterminationGeneral pest inspection
★★★★★ Deborah · a month ago

Derrick Deane came did a fantastic job at my home. I thank you for sending a trained and experienced person.

Paid $60–80Reasonable priceHornet & wasp extermination
★★★★★ Carolyn · 3 months ago

Tech was very helpful and informative. Thank you!

Paid $40–60Reasonable priceHornet & wasp exterminationGeneral pest inspection
★★★★★ Mike · Edited 4 months ago

He shared info on pest and insect and was thorough. I value the service greatly.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Stephanie · Edited 4 months ago

I spoke with Chris the manager about an ongoing ant issue he was able to come out take a look and get rid of them. Thank you Chris! We enjoy doing business with you!

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jrt · 4 months ago

Amazing

Paid $20–40Great priceHornet & wasp extermination
★★★★★ Chris · Edited 4 months ago

Active Pest Control is wonderful. The managers Chris and Brad are easy to deal with and help me out with any questions or concerns I have. Thanks Active

Great priceHornet & wasp exterminationMosquito exterminationCockroach extermination
★★★★★ Bruce · Edited 5 months ago

Charlie is an excellent representative for Active Pest Control. He has great communication skills and great customer service skills. He is very knowledgeable, friendly and professional. Thanks Charlie for your pest control services.

Great priceAnt exterminationCockroach exterminationHornet & wasp extermination
★★★★★ Traci · Edited 6 months ago

Gregory is the best technician we’ve had come to our house. He’s always continuous of our animals & pest control needs. Highly recommended.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ Binkey · Edited 7 months ago

Nick is awesome! He is professional, courteous, and has a very pleasant personality. Just as important he always replies promptly to my call or text.

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Iresa · a year ago

Gregory Causey is AWESOME and very knowledgeable and is always thorough when servicing our home. Active needs more Gregory ‘s because he always gets the work done. Happy Customer Jay Casleberry

Reasonable priceHornet & wasp exterminationCockroach extermination
★★★★★ Ryan · Edited a year ago

We love the gentleman, Greg, who comes and sprays for insects at our home! He is always very polite and goes above and beyond. Greg is consistently helpful, adjusting for our specific needs, practices great communication, and is thorough in his work. We haven’t had any problems since Greg started servicing our yard…

Ant exterminationBed bug exterminationBee extermination+ Value
★★★★★ Mike · Edited a year ago

Chris did an amazing job eradicating our wasp problem.

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Keenan · 3 years ago

Adam Maddox

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Brad · 4 years ago

Thankful for a company that has professionalism and knowledge. Chris came out and inspected my home and quickly provided an action plan without all that sales pitchy stuff. He is certainly an asset to this company! Thanks Chris!

Bee exterminationHornet & wasp exterminationMosquito extermination
★★★★★ Stephanie · 5 years ago

I've had a contract with Active for 2 years. If I have an issue, they come right out and take care of it. The technician is so nice and friendly (he even brought.y empty trash cans up from the road!). I think it's kind of expensive each month, but the service is great so I pay it.

Cockroach exterminationHornet & wasp exterminationTermite inspection+ Responsiveness+ Professionalism
★★★★★ Debra · 5 years ago

Very warm, polite and courteous technician! He took his time to explain the services I got today and the process. Great Job!!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ lagena · 5 years ago

Kelly hill came out and did an fantastic job really pleased to get rid of those yellow jackets they came out right away thank you

Bee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ TheyCall · 5 years ago

Truly personal care with quality and professionalism.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

Show more hornet & wasp extermination reviews (26 more) →

vs category

Blue = Active, grey = flea exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (67 reviews)2024-Q2: 4.75★ (40 reviews)2024-Q3: 4.87★ (15 reviews)2024-Q4: 4.88★ (8 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 4.80★ (40 reviews)2025-Q3: 4.50★ (14 reviews)2025-Q4: 4.54★ (13 reviews)2026-Q1: 4.82★ (22 reviews)2026-Q2: 4.84★ (25 reviews)2026-Q3: 4.75★ (16 reviews)2026-Q4: 4.92★ (13 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$80-28% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 52%Overpriced 3%Not sure 13%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%6+0.9Craft & service 20%43+8.6Value 10%47+4.7Momentum 8%73+5.8Track record 7%56+3.9Accountability 5%31+1.6Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
9
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
6
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
43
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
73
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
56
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
31

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+74 / −3
Professionalism
+89 / −2
Responsiveness
+77 / −4
Punctuality
+75 / −1
Value
+66 / −1

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