FLEA EXTERMINATORS · MACON-BIBB COUNTY, GA
Active Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%6+0.9Craft & service 20%43+8.6Value 10%47+4.7Momentum 8%73+5.8Track record 7%56+3.9Accountability 5%31+1.6Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORE

Active Pest Control

Better than 18% of flea exterminators · #33 of 40

4.7★557 Google reviewsGoogle star rating as shown on Google Maps.
4.78★last 12 monthsAverage stars on reviews from the last 12 months only.
4.4%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
58%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Active Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$184
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 60 Google reviews tagged “Spider extermination” · showing 20

★★★★★ Allison · a week ago

Sammy has been great and insightful with any issues we may have had. Great service overall!

Great priceSpider exterminationAnt extermination
★★★★★ Lena · Edited a week ago

I’ve been with Active for 6 years now, and I’ve been pleased. When I’ve had issues, they have always made it right. If necessary, they come back and spray a second time. I’ve been pleased with their customer service. Robert is my current technician and he always calls or texts to let me know he is on his way.…

Paid $80–100Reasonable priceAnt exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Fredrika · a month ago

Excrllent service and communication. Price is also reasonable.

Paid $60–80Reasonable priceTermite inspectionSpider exterminationMosquito extermination
★★★★★ Mike · Edited 4 months ago

He shared info on pest and insect and was thorough. I value the service greatly.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Bruce · Edited 5 months ago

Charlie is an excellent representative for Active Pest Control. He has great communication skills and great customer service skills. He is very knowledgeable, friendly and professional. Thanks Charlie for your pest control services.

Great priceAnt exterminationCockroach exterminationHornet & wasp extermination
★★★★★ Traci · Edited 6 months ago

Gregory is the best technician we’ve had come to our house. He’s always continuous of our animals & pest control needs. Highly recommended.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ Grace · Edited 6 months ago

My technician texted to let me know of his arrival time, I was able to unlock my gate ahead time. I appreciate these type of notifications. Sometimes it’s the little things. A part of good service. Thank you

Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
★★★★★ Binkey · Edited 7 months ago

Nick is awesome! He is professional, courteous, and has a very pleasant personality. Just as important he always replies promptly to my call or text.

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Karen · Edited 8 months ago

Derrick was so thorough and kind. He answered all my questions and made me feel that I was getting the best service possible. Thank you Derrick for your kind heart and excellent service. One of your best employes.

Rodent exterminationSpider exterminationGeneral pest inspection
★★★★★ FM · a year ago

Gregory is the best technician! he communicates ahead of time and treats thoroughly.

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspection
★★★★★ Ryan · Edited a year ago

We love the gentleman, Greg, who comes and sprays for insects at our home! He is always very polite and goes above and beyond. Greg is consistently helpful, adjusting for our specific needs, practices great communication, and is thorough in his work. We haven’t had any problems since Greg started servicing our yard…

Ant exterminationBed bug exterminationBee extermination+ Value
★★★★★ Kenneth · Edited a year ago

Courteous, smiling, eye contact, spoke up and identified who they were and why they were here.

Spider exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Keenan · 3 years ago

Adam Maddox

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Charlie · 4 years ago

Active Pest Control has been a blessing for my family and my pets! We love being able to go outside and not be bothered by mosquitoes and other insects, as well as not worrying about my dogs attracting fleas and ticks. Corey has been very thorough with us if we have any questions or concerns. He is always here and…

Cockroach exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Preston · 4 years ago

Very professional. Always courteous. This service always takes care of my bug needs on monthly basis. They come promptly and address me with any concerns they may have with our property. Very grateful to have such a great service.

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Brad · 4 years ago

Thankful for a company that has professionalism and knowledge. Chris came out and inspected my home and quickly provided an action plan without all that sales pitchy stuff. He is certainly an asset to this company! Thanks Chris!

Bee exterminationHornet & wasp exterminationMosquito extermination
★★★★★ Sherri · 5 years ago

Great job always! Chris is very thorough every time.

Ant exterminationCockroach exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
★★★★★ Azoatus · 5 years ago

Always on time, goes the extra miles, when treating my house.

Ant exterminationBee exterminationCockroach extermination+ Punctuality+ Professionalism
★★★★★ Gina · 5 years ago

Service was great, very knowledgeable of his job! Very friendly and followed all Covid precaution! I would recommend Active for any of your pest control services!

Ant exterminationCockroach exterminationFlea & mite extermination
★★★★★ Nat · 5 years ago

Spiders! I hate spiders! Chris found the root of the cause and treated quickly! So thankful for the service and no more spiders!!!

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (40 more) →

vs category

Blue = Active, grey = flea exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (67 reviews)2024-Q2: 4.75★ (40 reviews)2024-Q3: 4.87★ (15 reviews)2024-Q4: 4.88★ (8 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 4.80★ (40 reviews)2025-Q3: 4.50★ (14 reviews)2025-Q4: 4.54★ (13 reviews)2026-Q1: 4.82★ (22 reviews)2026-Q2: 4.84★ (25 reviews)2026-Q3: 4.75★ (16 reviews)2026-Q4: 4.92★ (13 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$80-28% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 52%Overpriced 3%Not sure 13%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%6+0.9Craft & service 20%43+8.6Value 10%47+4.7Momentum 8%73+5.8Track record 7%56+3.9Accountability 5%31+1.6Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
9
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
6
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
43
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
73
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
56
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
31

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+74 / −3
Professionalism
+89 / −2
Responsiveness
+77 / −4
Punctuality
+75 / −1
Value
+66 / −1

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