FLEA EXTERMINATORS · MACON-BIBB COUNTY, GA
Active Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%6+0.9Craft & service 20%43+8.6Value 10%47+4.7Momentum 8%73+5.8Track record 7%56+3.9Accountability 5%31+1.6Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORE

Active Pest Control

Better than 18% of flea exterminators · #33 of 40

4.7★557 Google reviewsGoogle star rating as shown on Google Maps.
4.78★last 12 monthsAverage stars on reviews from the last 12 months only.
4.4%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
58%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Active Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$184
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 59 Google reviews tagged “Termite inspection” · showing 20

★★★★★ Dale · Edited 5 days ago

Always very pleasant and respectful whether in person or on the phone Always answers and questions I have. Always willing to change appointment times when needed.

Great priceTermite inspectionBug & insect extermination
★★★★★ Fredrika · a month ago

Excrllent service and communication. Price is also reasonable.

Paid $60–80Reasonable priceTermite inspectionSpider exterminationMosquito extermination
★★★★★ Diana · 4 months ago

Brad and Chris were exceptionally professional and knowledgeable. They took time to do a thorough inspection and explained all details following their work. They also took time thoroughly answered our questions.

Termite inspection
★★★★★ Kenneth · 4 months ago

Chris is great and very knowledgeable about pest control and services needed to take care of a problem quickly! Would highly recommend Chris and Active pest control

Reasonable priceTermite inspection
★★★★★ Stephanie · Edited 4 months ago

I spoke with Chris the manager about an ongoing ant issue he was able to come out take a look and get rid of them. Thank you Chris! We enjoy doing business with you!

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Jennifer · Edited 4 months ago

Active pest control has helped me with pest control needs for many years. The manager Chris has been helpful.in ensuring that my pest control needs are met in a timely fashion.

Ant exterminationCockroach exterminationMosquito extermination
★★★★★ Glenda · 4 months ago

Chris Tinseth

Great priceTermite inspection
★★★★★ Bruce · Edited 5 months ago

Charlie is an excellent representative for Active Pest Control. He has great communication skills and great customer service skills. He is very knowledgeable, friendly and professional. Thanks Charlie for your pest control services.

Great priceAnt exterminationCockroach exterminationHornet & wasp extermination
★★★★★ Eunice · Edited 6 months ago

Active Pest Control is so professional. Complimentary text that they are coming after a text the day before reminding of the upcoming visit. So kind, listens to my questions and answers them, always willing to help. Thank you.

Paid $40–60Reasonable priceTermite inspectionGeneral pest inspection
★★★★★ Traci · Edited 6 months ago

Gregory is the best technician we’ve had come to our house. He’s always continuous of our animals & pest control needs. Highly recommended.

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ Grace · Edited 6 months ago

My technician texted to let me know of his arrival time, I was able to unlock my gate ahead time. I appreciate these type of notifications. Sometimes it’s the little things. A part of good service. Thank you

Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
★★★★★ Zalonie · 9 months ago

I have experience with Active Pest Control an amazing agent, Mr. Gregory. He calls every time he come out to do services for my home. He make sure my pet is in the house before starting and give upmost respect when he calls. He is always nice and courteous! He does an awesome job every time he comes. He even,…

Paid $80–100Reasonable priceTermite inspection
★★★★★ Virginia · 9 months ago

They have been keeping my home pest free for several years now! Great service and friendly staff!

Paid $40–60Reasonable priceTermite inspectionGeneral pest inspectionCockroach extermination
★★★ Jo · 10 months ago

Active personnel didn’t give any information after he was finished. I expected some type of feedback.

Paid $200+OverpricedTermite inspection
★★★★★ Ryan · Edited a year ago

We love the gentleman, Greg, who comes and sprays for insects at our home! He is always very polite and goes above and beyond. Greg is consistently helpful, adjusting for our specific needs, practices great communication, and is thorough in his work. We haven’t had any problems since Greg started servicing our yard…

Ant exterminationBed bug exterminationBee extermination+ Value
★★ Erin · 3 years ago

I cancelled our service in June because we were moving. It didn’t cancel. I then emailed them in July to cancel and received an email stating they would initiate that on my behalf. I got charged again!! When I called, they informed they would take care of it and I was transferred to the cancellation department. She…

General pest inspectionTermite inspectionService not listed− Responsiveness− Professionalism
★★★★★ tricia · 3 years ago

I have been using Active Pest Control for 10++ years and have never received less than excellent effective service. I live in a pine grove where pests can present a challenge but using Active Pest Control has allowed me to have a pest free home through all seasons. On the rare occasion when I had outdoor issues like…

Bug & insect exterminationGeneral pest inspectionTermite inspection
★★★★★ Keenan · 3 years ago

Adam Maddox

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
★★★ Jim · 3 years ago

Service is good; however; they can’t seem to get their billing dept (invoice) sent out to me on a 3 month cycle so I can be reminded to pay them quarterly. I’ve called their office several times in the past to verify my mailing and email address; however I still can’t get a invoice notice sent to me.

Termite inspection
★★★★★ Lulu · 4 years ago

Eric Roberts is THE MAN! He was very professional, thorough, and honest with his inspection. Explained everything in great detail and answered any and all questions. Treated our home with care as if he was inspecting his own home. Look no further...Highly recommend! Give them a call today.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more termite inspection reviews (39 more) →

vs category

Blue = Active, grey = flea exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (67 reviews)2024-Q2: 4.75★ (40 reviews)2024-Q3: 4.87★ (15 reviews)2024-Q4: 4.88★ (8 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 4.80★ (40 reviews)2025-Q3: 4.50★ (14 reviews)2025-Q4: 4.54★ (13 reviews)2026-Q1: 4.82★ (22 reviews)2026-Q2: 4.84★ (25 reviews)2026-Q3: 4.75★ (16 reviews)2026-Q4: 4.92★ (13 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$80-28% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 52%Overpriced 3%Not sure 13%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%6+0.9Craft & service 20%43+8.6Value 10%47+4.7Momentum 8%73+5.8Track record 7%56+3.9Accountability 5%31+1.6Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
9
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
6
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
43
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
73
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
56
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
31

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+74 / −3
Professionalism
+89 / −2
Responsiveness
+77 / −4
Punctuality
+75 / −1
Value
+66 / −1

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