Is Active Pest Control any good?
Our verdict: mixed — #33 of 40 flea exterminators, better than 18%. Customers single out its momentum and track record; reliability is where it trails.
Momentum — better than 73% of peers
Accountability — 31th percentile
Satisfaction — 9th percentile
Reliability — 6th percentile
Active Pest Control for cockroach extermination
Clear ✕75 customers reviewed a cockroach extermination job here and rated it 4.81★. Most paid $40–60 (category typical: $68–$246). For this job it ranks #23 of 27 flea exterminators we track.
All 75 Google reviews tagged “Cockroach extermination” · showing 20
Lena7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★I’ve been with Active for 6 years now, and I’ve been pleased. When I’ve had issues, they have always made it right. If necessary, they come back and spray a second time. I’ve been pleased with their customer service. Robert is my current technician and he always calls or texts to let me know he is on his way.…
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Christian is the best! He is caring and professional and takes care of everything!
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★He shared info on pest and insect and was thorough. I value the service greatly.
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★Active pest control has helped me with pest control needs for many years. The manager Chris has been helpful.in ensuring that my pest control needs are met in a timely fashion.
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★Active Pest Control is wonderful. The managers Chris and Brad are easy to deal with and help me out with any questions or concerns I have. Thanks Active
BruceLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★Charlie is an excellent representative for Active Pest Control. He has great communication skills and great customer service skills. He is very knowledgeable, friendly and professional. Thanks Charlie for your pest control services.
Traci7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★Gregory is the best technician we’ve had come to our house. He’s always continuous of our animals & pest control needs. Highly recommended.
Binkey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★Nick is awesome! He is professional, courteous, and has a very pleasant personality. Just as important he always replies promptly to my call or text.
NicoleLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★Lee is amazing! He is very attentive to detail and thorough in his work! He always comes prepared to meet the job expectations! And he doesn’t mind furry pack hanging around!
Qualivia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★Mr. Lee was . He was very thorough. He pointed out problem areas around my house. I really appreciate him.
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★We met Lee today for the first time. Lee was very professional.I saw him so every thing that was expected. Very courteous.
Leechelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★Stay far away from this company. Call Northwest Exterminating or anyone else! I was quoted $99 to start and $56/month for two rental properties and sent an agreement to sign. After they visited both properties, I was told they had “undersold” the service and could not treat the homes at the agreed upon rate. I have…
VirginiaLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★They have been keeping my home pest free for several years now! Great service and friendly staff!
Iresa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★Gregory Causey is AWESOME and very knowledgeable and is always thorough when servicing our home. Active needs more Gregory ‘s because he always gets the work done. Happy Customer Jay Casleberry
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★We love the gentleman, Greg, who comes and sprays for insects at our home! He is always very polite and goes above and beyond. Greg is consistently helpful, adjusting for our specific needs, practices great communication, and is thorough in his work. We haven’t had any problems since Greg started servicing our yard for pests.
erin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Always efficient!
Keenan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Adam Maddox
Charlie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Active Pest Control has been a blessing for my family and my pets! We love being able to go outside and not be bothered by mosquitoes and other insects, as well as not worrying about my dogs attracting fleas and ticks. Corey has been very thorough with us if we have any questions or concerns. He is always here and…
LuluLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Eric Roberts is THE MAN! He was very professional, thorough, and honest with his inspection. Explained everything in great detail and answered any and all questions. Treated our home with care as if he was inspecting his own home. Look no further...Highly recommend! Give them a call today.
Preston4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Very professional. Always courteous. This service always takes care of my bug needs on monthly basis. They come promptly and address me with any concerns they may have with our property. Very grateful to have such a great service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Active Pest Control
Is Active Pest Control good?
Yes by most measures: 4.7★ from 557 Google reviews and an Experts Score of 29/100 (grade D), #33 of 40 flea exterminators we track. 4.4% of reviews in the last two years were 1–2★ (category average 1.2%).
How much does Active Pest Control charge?
Customers reported a typical bill of $80 (middle half $53–$99), 28% below the flea exterminators median of $111.
What do customers hire Active Pest Control for?
Mostly cockroach extermination (75), general pest inspection (71), ant extermination (68), mosquito extermination (67).
Does the owner respond to complaints?
The owner replied to 58% of 1–3★ reviews (category: 64%).
