Is Active Pest Control any good?
Our verdict: mixed — #33 of 40 flea exterminators, better than 18%. Customers single out its momentum and track record; reliability is where it trails.
Momentum — better than 73% of peers
Accountability — 31th percentile
Satisfaction — 9th percentile
Reliability — 6th percentile
Active Pest Control for termite inspection
Clear ✕59 customers reviewed a termite inspection job here and rated it 4.86★. Most paid $40–60 (category typical: $79–$184). For this job it ranks #18 of 25 flea exterminators we track.
All 59 Google reviews tagged “Termite inspection” · showing 40
Always very pleasant and respectful whether in person or on the phone Always answers and questions I have. Always willing to change appointment times when needed.
Excrllent service and communication. Price is also reasonable.
Brad and Chris were exceptionally professional and knowledgeable. They took time to do a thorough inspection and explained all details following their work. They also took time thoroughly answered our questions.
Chris is great and very knowledgeable about pest control and services needed to take care of a problem quickly! Would highly recommend Chris and Active pest control
I spoke with Chris the manager about an ongoing ant issue he was able to come out take a look and get rid of them. Thank you Chris! We enjoy doing business with you!
Active pest control has helped me with pest control needs for many years. The manager Chris has been helpful.in ensuring that my pest control needs are met in a timely fashion.
Chris Tinseth
Charlie is an excellent representative for Active Pest Control. He has great communication skills and great customer service skills. He is very knowledgeable, friendly and professional. Thanks Charlie for your pest control services.
Active Pest Control is so professional. Complimentary text that they are coming after a text the day before reminding of the upcoming visit. So kind, listens to my questions and answers them, always willing to help. Thank you.
Gregory is the best technician we’ve had come to our house. He’s always continuous of our animals & pest control needs. Highly recommended.
My technician texted to let me know of his arrival time, I was able to unlock my gate ahead time. I appreciate these type of notifications. Sometimes it’s the little things. A part of good service. Thank you
I have experience with Active Pest Control an amazing agent, Mr. Gregory. He calls every time he come out to do services for my home. He make sure my pet is in the house before starting and give upmost respect when he calls. He is always nice and courteous! He does an awesome job every time he comes. He even,…
They have been keeping my home pest free for several years now! Great service and friendly staff!
Active personnel didn’t give any information after he was finished. I expected some type of feedback.
We love the gentleman, Greg, who comes and sprays for insects at our home! He is always very polite and goes above and beyond. Greg is consistently helpful, adjusting for our specific needs, practices great communication, and is thorough in his work. We haven’t had any problems since Greg started servicing our yard…
I cancelled our service in June because we were moving. It didn’t cancel. I then emailed them in July to cancel and received an email stating they would initiate that on my behalf. I got charged again!! When I called, they informed they would take care of it and I was transferred to the cancellation department. She…
I have been using Active Pest Control for 10++ years and have never received less than excellent effective service. I live in a pine grove where pests can present a challenge but using Active Pest Control has allowed me to have a pest free home through all seasons. On the rare occasion when I had outdoor issues like…
Adam Maddox
Service is good; however; they can’t seem to get their billing dept (invoice) sent out to me on a 3 month cycle so I can be reminded to pay them quarterly. I’ve called their office several times in the past to verify my mailing and email address; however I still can’t get a invoice notice sent to me.
Eric Roberts is THE MAN! He was very professional, thorough, and honest with his inspection. Explained everything in great detail and answered any and all questions. Treated our home with care as if he was inspecting his own home. Look no further...Highly recommend! Give them a call today.
I've had a contract with Active for 2 years. If I have an issue, they come right out and take care of it. The technician is so nice and friendly (he even brought.y empty trash cans up from the road!). I think it's kind of expensive each month, but the service is great so I pay it.
These guys have been great. Mark has come out several times to inspect window seals before I put new windows in. Matt our technician does a fantastic job spraying each month to prevent bugs. We never see any live bugs in house! Thanks guys!
Very efficient and professional. Great customer service.
Matt is amazingly professional and educated. I’m confident the right person is on the job. Highly recommended! 5 star service every time.
They were on time, knowledgeable, thorough, and professional. Will recommend them and their service to anyone looking for pest control!
Regular maintenance
Fast and friendly service. No issues and explained in detail all work
Active has been great! The guy who comes and sprays is really nice and very helpful if he does see something. He goes out of his way to make sure our house is pest free and we understand everything!
When we bought our house there had been repairs done due to termites. The previous owner didn't continue service with their pest control Co & termites returned. I had already contacted w/Active Pest Control for monthly services for general Pest control & fire ants because we saw ant mounds when we looked at the…
Great company to do business with. Very responsive to inquiries and problems. I highly recommend.
Very professional and always comes out as promised. I recommend using there services
Chris did a great professional job checking for termites and installing my new termite stations.
After having another pest control company out with no help, Active came to take a look. Problem was identified and solved. Justin was professional, communicated excellent, prompt and worked with us to solve the issues. The other technicians that came were also professional and prompt. Highly recommend!! The customer…
Staff is very friendly and professional. Whenever I have questions or concerns they tend to the problem immediately. Very happy with the service
Always calls the day before. Been using the for several years with no issues
Always professional and always there to help. No job is too big or too small. Highly recommend.
Justin the tech was friendly,helpful, and overall very personable, aldo Teri Lyn was so helpful in getting the service scheduled and had great customer service 😀
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Active Pest Control
Is Active Pest Control good?
Yes by most measures: 4.7★ from 557 Google reviews and an Experts Score of 29/100 (grade D), #33 of 40 flea exterminators we track. 4.4% of reviews in the last two years were 1–2★ (category average 1.2%).
How much does Active Pest Control charge?
Customers reported a typical bill of $80 (middle half $53–$99), 28% below the flea exterminators median of $111.
What do customers hire Active Pest Control for?
Mostly cockroach extermination (75), general pest inspection (71), ant extermination (68), mosquito extermination (67).
Does the owner respond to complaints?
The owner replied to 58% of 1–3★ reviews (category: 64%).
