Active Reload Health and Performance- Bristow/Manassas, VA logo

Active Reload Health and Performance- Bristow/Manassas, VA

Physical therapy clinic · Manassas Park, VA · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 54 health coachesPosition by Experts Score among all companies we track in this category. · better than 96%
5.0 ★★★★★ 75 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Active Reload Health and Performance- Bristow/Manassas, VA at a glance

Active Reload Health and Performance in Manassas Park holds a 5.0 Google rating from 75 reviews, with the owner responding to 100% of feedback. Customers consistently praise the clinic for providing one-on-one attention, thorough assessments, and personalized treatment plans that combine physical therapy with chiropractic care, dry needling, and massage. Reviewers note that practitioners take time to explain conditions and create actionable exercises, leading to improved mobility and reduced pain for various injuries. The integrated approach to recovery and fitness goals is frequently highlighted as a distinct advantage over standard practices, with no recurring negative themes identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 75 reviews (100% five-star).
  • Reviews on this page: 75 Google reviews (73 with written comments, 5 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Health Coach serving Manassas Park, Virginia.

Data from Google, last updated October 28, 2026.

Score profile vs other health coaches

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

Satisfaction100Reliability99Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 97)Reliability: 99 (median 98)Momentum: 100 (median 100)
This companyHealth Coaches median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Active Reload Health and Performance- Bristow/Manassas, VA: 100/100 on this factor. Category median: 97.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Active Reload Health and Performance- Bristow/Manassas, VA: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Active Reload Health and Performance- Bristow/Manassas, VA: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
–

Bar = this company · dark tick = category median.

Star ratings

75 Google reviews we collected

  • 5 stars75100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 73 written reviews

  • Praise9290%
  • Complaints1010%

Topic share

How often each topic comes up in the written reviews

  • Would recommend3736%
  • Staff & attitude2323%
  • Quality & results1717%
  • Communication99%
  • Speed & response88%
  • Price & value55%
  • Honesty & trust33%

What customers talk about

We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Definitely recommend Katie if you’re dealing with any hip or lower back issues—she’s made a big difference for me!”
    “I can't recommend them enough!”
  • “The care, training and expertise is excellent at Active Reload.”
  • “She consistently demonstrates professionalism, attentiveness, and a genuine commitment to addressing questions and concerns thoroughly.”
    “I came to them in late January 2026 in the worst state of my life.”
  • “She explains everything in a way that’s easy to understand and makes you feel comfortable the whole time.”
    “Hurt my shoulder and ignored it for a few months before i finally reached out to Dr.”
  • “She was able to assess and work on my ankle the very next day.”
    “Don’t delay make your appointment today for a better you.”
  • “I’ll always say it; they know their stuff and are worth every penny.”
  • “From the very first session, Liz's professionalism, expertise, and genuine compassion were clear.”

People customers mention

  • Tyler 36 reviews
  • Katie 17 reviews
  • Liz 6 reviews
  • Therapy 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Liz has help me tremendously to strengthen and stretch my glutes and hips. My lower back pain has improved and I’m back to running.

Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Katie was great at helping me understand why I was having nagging shoulder and neck pain and help me craft a plan to not just to keep pain at bay but to get stronger and prevent it. Highly recommend!

MichelleLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My recovery from plantar fasciitis and sciatica on thenopposite leg has kept me in the gym abd very functional. I love the meaningful stretches and active revovery style at Active Reload. Dr. Liz is the bomb! Having all the docs worling out and viaiting the gym shows they are dedicated to their field and helping…

Customer photo from Michelle's reviewCustomer photo from Michelle's review
Nick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Active Reload has been incredible in my recovery from full body chronic pain. I came to them in late January 2026 in the worst state of my life. Six months prior, I had a two-level cervical disc replacement and fractured my elbow. I was also dealing with chronic nerve pain in my upper back, lower back, and legs. I…

Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Katie has been amazing! I thought I would never lift again and I have had multiple issues fixed with the help of Active Reload! 10 out of 10 would recommend.

David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Katie at Active Reload has been amazing. I came in dealing with hip and lower back pain, and she really took the time to figure out what was going on instead of just rushing through things. Since working with her, my pain has improved a lot and I’m moving so much better. She explains everything in a way that’s easy…

Photos

Customer reviews

5.0 ★★★★★ 75 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Eric Paradisi5 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Liz has help me tremendously to strengthen and stretch my glutes and hips. My lower back pain has improved and I’m back to running.

Response from the owner · 6 days ago

Thank you for your review. We appreciate your support.

B. Christine Green4 reviewsTotal number of Google reviews B. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is fantastic! I had rotator cuff surgery in May. I started PT at a regular office. They had one PT who oversaw 2-3 patients at a time with the help of an assistant. I did most things on my own - just told what to do and left to do it. Worse, they only worked the repaired shoulder. However, my neck and upper back hurt from the immobilizer and my opposite hand was going numb. All that was ignored. Active Reload offered a free workshop at my gym to “Bullet proof your shoulders.” I went. Signed up with Active Reload and never looked back. I get an entire hour one on one with Liz who begins every session by checking to see where my body is that day and addressing the UNDERLYING issues, no matter where they are in my body. I have improved my s strength and flexibility significantly in the month since I started and have little pain - not just in my repaired shoulder but also my neck, back, other shoulder, even my knee (yes, I went there for my shoulder not my knee!). I feel like I have a shot at recovering the athlete I was rather than the old lady I was becoming. Try it for yourself. I highly recommend it!!

Response from the owner · 2 months ago

Thank you for the five-star rating. We appreciate you taking the time to share feedback.

Elizabeth Greener4 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Katie was great at helping me understand why I was having nagging shoulder and neck pain and help me craft a plan to not just to keep pain at bay but to get stronger and prevent it. Highly recommend!

Response from the owner · 2 months ago

Thank you for your review. We appreciate your feedback.

Michelle ErwinLocal Guide · 98 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My recovery from plantar fasciitis and sciatica on thenopposite leg has kept me in the gym abd very functional. I love the meaningful stretches and active revovery style at Active Reload. Dr. Liz is the bomb! Having all the docs worling out and viaiting the gym shows they are dedicated to their field and helping everyone recover better, faster, and stronger. Try Active Reload and stay healthy, because fitness does cure sickness!

Response from the owner · 3 months ago

Thank you for the 5-star rating; we appreciate it.

Nick Patel4 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Active Reload has been incredible in my recovery from full body chronic pain. I came to them in late January 2026 in the worst state of my life. Six months prior, I had a two-level cervical disc replacement and fractured my elbow. I was also dealing with chronic nerve pain in my upper back, lower back, and legs. I thought my life was over in my early 40s. Katie has been working with me for over 5 months, twice a week, and I’m not only reducing my chronic pain but I’m becoming the strongest I’ve been ever. She told me it could take up to a year to undo all the damage of years of using a computer, phone, and maladaptive movements. We’re not even halfway through the journey and the improvements so far are priceless. Best of all, my outlook on life has improved dramatically!

Response from the owner · 3 months ago

Thank you so much for your kind words! We are so happy to hear about the progress you’ve made. You’ve worked hard, and it has been an honor for Katie to be part of your journey. Seeing you have less pain, get stronger, and enjoy life again means the world to us. We can’t wait to see how much more you achieve!

Bruce Auger2 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Katie has been amazing! I thought I would never lift again and I have had multiple issues fixed with the help of Active Reload! 10 out of 10 would recommend.

Response from the owner · 3 months ago

Thank you for your review! Glad to see you back lifting and we have really enjoyed working with you to help you stay in the gym.

David Ruleman4 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Katie at Active Reload has been amazing. I came in dealing with hip and lower back pain, and she really took the time to figure out what was going on instead of just rushing through things. Since working with her, my pain has improved a lot and I’m moving so much better. She explains everything in a way that’s easy to understand and makes you feel comfortable the whole time. Definitely recommend Katie if you’re dealing with any hip or lower back issues—she’s made a big difference for me!

Response from the owner · 7 months ago

Thank you for your review. We appreciate you taking the time to share it.

C.J. ByrdLocal Guide · 12 reviewsTotal number of Google reviews C.J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The care, training and expertise is excellent at Active Reload. The upper back issues that I suffered with for years have been resolved due to their specialized routines, exercises and one on one P.T. I look forward to similar results with my lower back! Best money I ever spent on myself. I would highly recommend an investment in Dr. T and the caring staff at Active Reload.

Response from the owner · 7 months ago

C.J., we really appreciate you taking the time to share this — thank you. It’s awesome to hear that the upper back issues you had been dealing with for years have finally been resolved. That’s exactly what we aim for — not just temporary relief, but long-term results through the right combination of treatment and performance-based rehab. We’re excited to keep building on that progress and help you see the same success with your lower back as well. Thank you again for trusting Dr. Tyler and our team — it truly means a lot to us.

Selena Mayen5 reviewsTotal number of Google reviews Selena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I truly enjoy working with Katie Batiste at Active Reload Health and performance. She consistently demonstrates professionalism, attentiveness, and a genuine commitment to addressing questions and concerns thoroughly. Katie takes the time to actively listen, ensuring she fully understands each situation before offering thoughtful and effective solutions. Her approach reflects excellent bedside manner, she is compassionate, patient, and made me feel heard and supported.

Response from the owner · 7 months ago

Selena, thank you so much for taking the time to share this — we truly appreciate it. We’re so glad to hear about your experience with Dr. Katie. She takes a lot of pride in making sure every patient feels heard, understood, and confident in their plan, so it means a lot to see that come through in your visits. We appreciate you trusting us with your care!

Gabby Erestain1 reviewTotal number of Google reviews Gabby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Can’t say enough great things about the staff at Active Reload! I’ve noticed so much improvement on my pain levels, mobility, and strength since working with them. I really appreciate their level of attentiveness and care every session. Thank you, AR!

Response from the owner · Edited 7 months ago

Thank you for your review. We appreciate you taking the time to share feedback. It has been great seeing your progress and how far you have come!

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