Analyzing 5,762,4835.8M ReviewsFor 15,84715.8K Experts

Experts Reviews · Company report
ADAM'S AIR CONDITIONING AND HEATING logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty73−2.7Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

ADAM'S AIR CONDITIONING AND HEATING

Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 80 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ADAM'S AIR CONDITIONING AND HEATING is better than 97% of HVAC contractors.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ADAM'S AIR CONDITIONING AND HEATING is better than 94% of HVAC contractors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ADAM'S AIR CONDITIONING AND HEATING is better than 73% of HVAC contractors.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ADAM'S AIR CONDITIONING AND HEATING is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ADAM'S AIR CONDITIONING AND HEATING is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ADAM'S AIR CONDITIONING AND HEATING is better than —% of HVAC contractors.–
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Reviews for your job

Customers hired ADAM'S AIR CONDITIONING AND HEATING for 8 kinds of job.

ADAM'S AIR CONDITIONING AND HEATING for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 78

All 4 Google reviews tagged “Heating system installation”

GregoryLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gus at Adam's HVAC was great to work with. He's knowledgeable, professional, and takes pride in his work. Even in our condo complex with restrictive scheduling he organized everything and had it done on schedule at a fair price. I can't recommend him highly enough.

Customer photo from Gregory's review
Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Leo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gus is excellent. Meticulously completed the work. Was always honest and very trustworthy. I would highly recommend him to anyone needing HVAC assistance.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Neil10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gus at Adam’s Air Conditioning is the best! He is super knowledgeable, incredibly responsive and totally fair as far as billing is concerned. He always goes the extra mile and will come rescue you at all hours of the day or night. He kept our old furnace going until there was nothing left to do and then replaced…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
cin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gus is great to work with; he is knowledgeable, explains everything in detail and very responsive. He did a great job installing a new AC unit and replacing the heating system. I would absolutely recommend him to family and friends.

Install ACHeating system installation+ Responsiveness+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
A/C system repair10$209–$786
HVAC system maintenance8$37–$295
Heating system repair8$166–$1.2k
A/C system maintenance7$39–$393
Install AC7$1.4k–$3.2k
Heating system installation4$1.4k–$2.8k
Repair HVAC4$216–$495
Install thermostat2$35–$329

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