ADAM'S AIR CONDITIONING AND HEATING logo

ADAM'S AIR CONDITIONING AND HEATING

HVAC contractor · Fair Lawn, NJ · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty73−2.7Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 103 HVAC contractorsPosition by Experts Score among all companies we track in this category. · better than 53%
5.0 ★★★★★ 80 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

ADAM'S AIR CONDITIONING AND HEATING at a glance

Customers consistently praise the contractor for prompt responses, including same-day or next-day service during emergencies, and for providing honest, detailed explanations of HVAC issues. Reviewers highlight fair pricing, clean workmanship, and the ability to troubleshoot repairs without recommending unnecessary full system replacements. Services covered include furnace and air conditioning repairs, new system installations, and annual maintenance. The only negative feedback was a single one-star review advising against using the company, which lacked specific details to establish a broader pattern of criticism.

  • Google rating: 5.0 out of 5 from 80 reviews (99% five-star).
  • Reviews on this page: 80 Google reviews (79 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 26, 2026.
  • Service: HVAC Contractor serving Fair Lawn, New Jersey.

Data from Google, last updated October 28, 2026.

Score profile vs other HVAC contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction97Reliability94Craft & service73Value100Momentum100Replies to reviews–Satisfaction: 97 (median 95)Reliability: 94 (median 93)Craft & service: 73 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)
This companyHVAC Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ADAM'S AIR CONDITIONING AND HEATING: 97/100 on this factor. Category median: 95.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ADAM'S AIR CONDITIONING AND HEATING: 94/100 on this factor. Category median: 93.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ADAM'S AIR CONDITIONING AND HEATING: 73/100 on this factor. Category median: 96.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ADAM'S AIR CONDITIONING AND HEATING: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ADAM'S AIR CONDITIONING AND HEATING: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–

Bar = this company · dark tick = category median.

Star ratings

80 Google reviews we collected

  • 5 stars7999%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 79 written reviews

  • Praise22698%
  • Complaints42%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4620%
  • Would recommend4620%
  • Speed & response3917%
  • Price & value3013%
  • Quality & results2812%
  • Honesty & trust2812%
  • Communication136%

What customers talk about

We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Gus is professional, honest, and highly knowledgeable.”
  • “If you have any issues with your heating or air conditioning systems I highly recommend him.”
    “I cannot recommend him enough, in a sea of uncertainty im very happy i found such a reliable guy for my air con repairs and maintenance.”
  • “Within an hour Gus came to fix the problem I was having with my heating system.”
  • “Gus and his crew were neat, polite, reasonably priced and just delightful all the way around.”
  • “He was polite, knowledgeable and most importantly he fixed the issue.”
  • “He is a truly skilled HVAC craftsman as well as trustworthy and meticulous in his work.”
  • “I didn't have to worry about a thing; he walked me through each stage and made this an extremely easy experience.”

People customers mention

  • Gus 35 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired ADAM'S AIR CONDITIONING AND HEATING for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

EnginLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Gus is professional, honest, and highly knowledgeable. I doubt you’ll find anyone better

Norbert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Gus repaired my old outside AC unit. He was polite, knowledgeable and most importantly he fixed the issue. It's rare to find someone like Gus who can troubleshoot and fix HVAC issues without the first solution being a full system replacement.

M7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Outstanding service ! Within an hour Gus came to fix the problem I was having with my heating system. He also fixed my central air conditioning unit a couple of years ago. He’s knowledgeable, honest and reasonably priced. If you have any issues with your heating or air conditioning systems I highly recommend him.…

Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Gus has been supporting my home's AC needs for the last several years. He has replaced a AC condensor as well as annual maintenance. Gus has always gone the extra mile to ensure he can work me into his busy schedule espcecially during peak times. The last two years he has been a life saver supporting an older…

RandyLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This was the best experience I've ever had with a contractor in my home. Gus and his crew were neat, polite, reasonably priced and just delightful all the way around. His expertise is exceptional and his care and execution of the work was phenomenal. Everything works! I didn't have to worry about a thing; he walked…

MaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We recently installed a new furnace and air conditioner from Adam’s Air Conditioning and Heating and are exceptionally pleased with the results. Gus (the owner) came to us highly recommended and we were not disappointed. He is a truly skilled HVAC craftsman as well as trustworthy and meticulous in his work. Our…

Photos

Customer reviews

5.0 ★★★★★ 80 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Engin BahceLocal Guide · 24 reviewsTotal number of Google reviews Engin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gus is professional, honest, and highly knowledgeable. I doubt you’ll find anyone better

Norbert Krogmann3 reviewsTotal number of Google reviews Norbert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gus repaired my old outside AC unit. He was polite, knowledgeable and most importantly he fixed the issue. It's rare to find someone like Gus who can troubleshoot and fix HVAC issues without the first solution being a full system replacement.

M V7 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding service ! Within an hour Gus came to fix the problem I was having with my heating system. He also fixed my central air conditioning unit a couple of years ago. He’s knowledgeable, honest and reasonably priced. If you have any issues with your heating or air conditioning systems I highly recommend him. ……………. With 90 degree temperatures and a problem with my central air conditioning unit I knew Gus was the right person to call. As in the past he came quickly to resolve the issue. Don’t hesitate to call him for your air conditioning and heating issues. He’s the best !

Chris Novak5 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gus has been supporting my home's AC needs for the last several years. He has replaced a AC condensor as well as annual maintenance. Gus has always gone the extra mile to ensure he can work me into his busy schedule espcecially during peak times. The last two years he has been a life saver supporting an older condensor and always following up to make sure all things are running smoothely. He has always treated me fairly regarding price and service.

Randy LaxerLocal Guide · 2 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was the best experience I've ever had with a contractor in my home. Gus and his crew were neat, polite, reasonably priced and just delightful all the way around. His expertise is exceptional and his care and execution of the work was phenomenal. Everything works! I didn't have to worry about a thing; he walked me through each stage and made this an extremely easy experience. If you need work done, save yourself some time and go directly to Adam's Air Conditioning and Heating. Gus is the best!

Mary CanaleLocal Guide · 13 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We recently installed a new furnace and air conditioner from Adam’s Air Conditioning and Heating and are exceptionally pleased with the results. Gus (the owner) came to us highly recommended and we were not disappointed. He is a truly skilled HVAC craftsman as well as trustworthy and meticulous in his work. Our town inspector commented on the quality of the work completed as a “beautiful job”. We are very pleased with the results and will not hesitate to recommend him to others.

Aaron ShermanLocal Guide · 75 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I truly can’t say enough about Gus. He was a trusted resource during our time when we need to replace both our heater and AC systems for our old house, and he was extremely meticulous with his work. Other people in the house have commented multiple times on the great work he’s done. I’ve already recommended him to a few people and will continue to do in the future. Glad we have found our go to in the Caldwell area moving forward for all things HVAC.

Nick WalkerLocal Guide · 232 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gus is great! Friendly, knowledgeable and fair. Quickly showed up, diagnosed and fixed the problem with my boiler.

Craig Kabrhel1 reviewTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our furnace went down on a Sunday morning and Gus was here within a few hours, came up with a fix that got us through the day and came back the next day once he was able to source the parts needed. He is super friendly and respectful and I would recommend him to anyone needed HVAC work done on your home.

Josh Laster4 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would highly recommend Gus to anyone in need of HVAC help. Our furnace was having issues during a cold snap this winter and he came by same day to diagnose and resolve our issue, quickly, cleanly and professionally. He listened and shared his honest opinion based on deep knowledge and experience. 5 stars and my highest compliments!

ADAM'S AIR CONDITIONING AND HEATING on Google Maps →

Business details