Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
ADAM'S AIR CONDITIONING AND HEATING logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty73−2.7Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

ADAM'S AIR CONDITIONING AND HEATING

Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 80 Google reviews

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Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ADAM'S AIR CONDITIONING AND HEATING is better than 97% of HVAC contractors.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ADAM'S AIR CONDITIONING AND HEATING is better than 94% of HVAC contractors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ADAM'S AIR CONDITIONING AND HEATING is better than 73% of HVAC contractors.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ADAM'S AIR CONDITIONING AND HEATING is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ADAM'S AIR CONDITIONING AND HEATING is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ADAM'S AIR CONDITIONING AND HEATING is better than —% of HVAC contractors.–
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Reviews for your job

Customers hired ADAM'S AIR CONDITIONING AND HEATING for 8 kinds of job.

ADAM'S AIR CONDITIONING AND HEATING for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$166–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 81

All 8 Google reviews tagged “Heating system repair”

Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gus was amazing. We have a very old system that broke down in the middle of winter, Gus went above and beyond to make sure our family had heat for the remainder of the cold season. He checked in regularly to make sure everything was still working. Highly recommend!

HVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The experience with Gus from Adam’s was excellent. He was very responsive and took the time to fully understand the issue before visiting my home to ensure accuracy and efficiency in rectifying the situation. Gus also followed up in the days and weeks following the visit to ensure that things were working properly…

A/C system maintenanceHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gus Eldairi was a lifesaver today when our our heating system stopped working. Gus responded immediately to our call for help and he could not have been more personable and professional. Gus was able to diagnose our issues, quickly secure the necessary replacement parts, and provide us with a detailed description…

Heating system repair+ Responsiveness+ Punctuality+ Quality
Janelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gus was extremely responsive and showed excellent customer service. We lost heat in the middle of winter and he had it up and running again in no time trying to fix the issue in the safest way possible by replacing two key components. We also ran into issues with our humidifier in which Gus was extremely…

Heating system repair+ Responsiveness+ Punctuality+ Quality
Nicole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Adam’s at conditioning a few times now. They are always quick to answer & come help us when we’re having a problem with our central air - whether it’s heat or air conditioning! Gus is extremely informative and knowledgeable and kind!! He went out of his way to give us as much information as possible to…

A/C system maintenanceHeating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Alexa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gus has been helping my family with our heating and cooling systems for years and has always proven himself to be extremely knowledgeable, reliable, trustworthy and reasonable with pricing. He is super quick to respond to calls and text messages. He even came out on his day off to help me with a furnace issue…

A/C system maintenanceInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
Neil10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gus at Adam’s Air Conditioning is the best! He is super knowledgeable, incredibly responsive and totally fair as far as billing is concerned. He always goes the extra mile and will come rescue you at all hours of the day or night. He kept our old furnace going until there was nothing left to do and then replaced…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Kirsten3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceHeating system repair+ Responsiveness

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
A/C system repair10$209–$786
HVAC system maintenance8$37–$295
Heating system repair8$166–$1.2k
A/C system maintenance7$39–$393
Install AC7$1.4k–$3.2k
Heating system installation4$1.4k–$2.8k
Repair HVAC4$216–$495
Install thermostat2$35–$329

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