Analyzing 6,654,9576.7M ReviewsFor 18,63618.6K Experts
Customers frequently praise the company for professional, knowledgeable technicians who provide clear explanations, fair pricing, and prompt service for appliances like refrigerators, dryers, and dishwashers. However, some reviews report issues with scheduling, such as missed appointment windows or difficulty reaching a human representative via phone or online booking. Additional criticisms include technicians refusing service for specific appliance types or locations and requiring customers to perform preliminary troubleshooting steps before a repair visit.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
1,186 Google reviews we collected
Phrases our text analysis found in 1,007 written reviews
Price verdicts customers left with their Google review
Middle half of what 392 customers paid ($126–$327) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,007 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Joseph was Very professional very courteous knew what he was doing full of information that I asked and I like the company I'm going to stick with them”
“Insanely unprofessional.”
“on the basis of excellent experience with Adam’s replacing the condensor in my fridge I called them immediately.”
“Arron did an excellent job he was fast and professional”
“He pressed so many keys at a time and so many times that he actually burned the main board and messed up the panel and the cycle got stuck on Auto.”
“I would highly recommend Seth and Adam's Appliance Repair.”
“I would not recommend”
“Sent Josh out again to diagnose the problem, and he was great—confirmed my hunch and explained my options.”
“Seth was great and quickly figured out a reasonable solution to our dryer noise and advised us on future solutions that made me very happy and confide…”
“He felt bad telling me the bad news that the repair probably isn't worth it but I'd rather him tell me that then keep pouring money into an appliance.”
“Adam’s appliance is always great to work with and I trust them completely to find any problem I have with my appliances and give me the best next step…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Adam's Appliance Repair, Inc for 8 kinds of job. Pick one to see what they paid and said.
Joseph was Very professional very courteous knew what he was doing full of information that I asked and I like the company I'm going to stick with them
My wall oven started clanking—sounded like a fan issue. on the basis of excellent experience with Adam’s replacing the condensor in my fridge I called them immediately. Sent Josh out again to diagnose the problem, and he was great—confirmed my hunch and explained my options. They got the part ordered promptly, and…
We had an Exceptional Experience with Axel! I would highly recommend Adams Appliance Repair
Axel came out to repair our induction cooktop. He was friendly, professional, and knowledgeable. He explained all our options and the pros and cons of each. We are choosing to replace it rather than repair it. We would definitely use Axel and Adam’s Appliance Repair in the future.
Seth went above and beyond. He went out of his way to make sure I was taken care of and happy! Will definitely use Adams again in the future if the need arises!
Seth was great and quickly figured out a reasonable solution to our dryer noise and advised us on future solutions that made me very happy and confident he did a great job and I’ve found a great company that I’ll return to for appliance repair needs. Thank you!
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 184 | $132–$440 |
| Washing machine repair | 156 | $126–$371 |
| Dryer repair | 120 | $183–$365 |
| Dishwasher repair | 67 | $114–$390 |
| Oven repair | 37 | $139–$427 |
| Stove, cooktop & oven repair | 33 | $126–$427 |
| Washer/dryer repair | 25 | $126–$335 |
| Refrigerator repair | 17 | $253–$427 |
4.9 ★★★★★ 1,186 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Professional and courteous and knowledgeable. Thank you very much.
Caleb and Seth both take great care of our appliances! I 100% Recommend!
Joseph was Very professional very courteous knew what he was doing full of information that I asked and I like the company I'm going to stick with them
My wall oven started clanking—sounded like a fan issue. on the basis of excellent experience with Adam’s replacing the condensor in my fridge I called them immediately. Sent Josh out again to diagnose the problem, and he was great—confirmed my hunch and explained my options. They got the part ordered promptly, and Josh was back in a couple of days to do the repair. He did a great job—overcoming a problem left over from the original installation. He’s knowledgeable, professional and friendly—a pleasure to work with.
We had an Exceptional Experience with Axel! I would highly recommend Adams Appliance Repair
Arron did an excellent job he was fast and professional
Axel was polite, knowledgeable and very quick
He was quick and efficient
Adam’s did a wonderful job diagnosing my refrigerator issues and telling me exactly what I need! Great company!
Axel came out to repair our induction cooktop. He was friendly, professional, and knowledgeable. He explained all our options and the pros and cons of each. We are choosing to replace it rather than repair it. We would definitely use Axel and Adam’s Appliance Repair in the future.
Analyzing 6,654,9576.7M ReviewsFor 18,63618.6K Experts
