Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
Customers consistently praise the punctuality, clear communication, and thorough explanations provided during appliance repairs for washers, dryers, ovens, and refrigerators. Technicians are noted for their professionalism, honesty in assessing repair versus replacement costs, and efficient service scheduling. One lower-rated review criticized a technician for allegedly upselling an unnecessary and expensive dishwasher repair, although the majority of feedback highlights satisfaction with the company's responsiveness and technical knowledge.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
490 Google reviews we collected
Phrases our text analysis found in 424 written reviews
Price verdicts customers left with their Google review
Middle half of what 226 customers paid ($124–$315) · gold mark = category median.
How often each topic comes up in the written reviews
We read 424 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very knowledgeable about the 20 year old stove and I was very confident in the information he provided.”
“…pliance Repair sent me a text 45 minutes prior to arriving and he was efficient in servicing the oven and he was very informative about what he was do…”
“…was great he text when he was on his way but most of all he was very thorough for a man in his 30’s.…”
“I called Adam's to fix an oven that was not working.”
“He listened to my concerns and issues and explained every step of his inspection and assessment.”
“I highly recommend, and will call them again when I need help.”
“Fair pricing, skilled techs who go above and beyond on repairs and giving feedback to avoid similar issues going forward.”
“Josh, the tech from Adams Appliance Repair, diagnosed it quickly and gave me an honest assessment of the service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Adam's Appliance Repair, Inc for 8 kinds of job. Pick one to see what they paid and said.
Washer and dryer/ decided not to repair because of cost. Josh explained everything and was very helpful.
Axel with Adam's Appliance Repair sent me a text 45 minutes prior to arriving and he was efficient in servicing the oven and he was very informative about what he was doing. I appreciate the communication.
Seth did a spectacular job! He listened to my concerns and issues and explained every step of his inspection and assessment. He was very knowledgeable about the 20 year old stove and I was very confident in the information he provided. On top of that, he was very courteous. It was a pure pleasure to work with him.
Good communications from Adam's Appliance Repair. Prompt, knowledgeable service provided by Aaron on an ice-maker. Would use again for appliance repair.
Adam was very knowledgeable about my appliance. He gave me all options for repair and potential replacemt options.
I had an excellent experience with this company. I was having a repair emergency (long story), and they sent someone out within a few hours. Josh was extremely professional--he confirmed the issue, and explained it to me thoroughly. I highly recommend, and will call them again when I need help.
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 89 | $132–$440 |
| Washing machine repair | 72 | $126–$371 |
| Dryer repair | 69 | $183–$365 |
| Dishwasher repair | 45 | $114–$390 |
| Oven repair | 21 | $139–$427 |
| Stove, cooktop & oven repair | 14 | $126–$427 |
| Washer/dryer repair | 4 | $126–$335 |
| Refrigerator repair | 4 | $253–$427 |
5.0 ★★★★★ 490 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Washer and dryer/ decided not to repair because of cost. Josh explained everything and was very helpful.
Axel with Adam's Appliance Repair sent me a text 45 minutes prior to arriving and he was efficient in servicing the oven and he was very informative about what he was doing. I appreciate the communication.
Seth did a spectacular job! He listened to my concerns and issues and explained every step of his inspection and assessment. He was very knowledgeable about the 20 year old stove and I was very confident in the information he provided. On top of that, he was very courteous. It was a pure pleasure to work with him.
Good communications from Adam's Appliance Repair. Prompt, knowledgeable service provided by Aaron on an ice-maker. Would use again for appliance repair.
Adam was very knowledgeable about my appliance. He gave me all options for repair and potential replacemt options.
I had an excellent experience with this company. I was having a repair emergency (long story), and they sent someone out within a few hours. Josh was extremely professional--he confirmed the issue, and explained it to me thoroughly. I highly recommend, and will call them again when I need help.
Thank you for the 5-star review, Zev! ⭐️ We’re glad we were able to get someone out quickly during your repair emergency. Josh takes pride in being professional and making sure everything is clearly explained, so we’re happy to hear that stood out to you. We truly appreciate your recommendation and look forward to helping you again whenever you need us! — Adam’s Appliance Repair Team
Axel was my service man and he was very prompt and his communication was great he text when he was on his way but most of all he was very thorough for a man in his 30’s. Very few and far between are found with his ability to attention to detail.
Through its online portal, the company set up a service appointment and Seth arrived within a day. I had concerns that I was smelling gas near our stovetop. Seth not only checked the stovetop and the gas line, but also carefully explained the burners' technical aspects and showed me how to maintain the appliance in the future. I will keep the company's information for times when we need other appliance repair.
Josh was quick and efficient. He diagnosed the problem and had the washing machine repaired quickly.
Axel was prompt, knowledgeable, helpful, and friendly. Explained our options and answered our questions. Would recommend.
Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
