Analyzing 9,849,5879.8M ReviewsFor 27,75827.8K Experts

Experts Reviews · Company report
Adams & Son Roofing and Construction LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty0−10Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Adams & Son Roofing and Construction LLC

Fort Smith, AR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 90 post construction cleaning · 4.6★ from 40 Google reviews

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Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Adams & Son Roofing and Construction LLC is better than 77% of post construction cleaning.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Adams & Son Roofing and Construction LLC is better than 75% of post construction cleaning.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Adams & Son Roofing and Construction LLC is better than 0% of post construction cleaning.F
0
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Adams & Son Roofing and Construction LLC is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Adams & Son Roofing and Construction LLC is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Adams & Son Roofing and Construction LLC is better than 100% of post construction cleaning.A
100

Reviews for your job

Customers hired Adams & Son Roofing and Construction LLC for 4 kinds of job.

Adams & Son Roofing and Construction LLC for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.40
Usually paidThe price range customers picked most often for this job.$8,000–10,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$13k–$28k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Roof installation”

EricLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Wow!! Gerald did deliver on what he said he was going to do for the roof and the gutters! Fantastic service! Very reasonable prices! Highly recommend Gerald and his team!

Great priceGutter installationRoof installation
Jenn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I worked with Gerald Owens with Adam & Son's after a severe hail storm hit my home. Gerald and his crew were great to work with and assisted me during the whole process from insurance claims, working with the adjuster to having my roof replaced. I would recommend them and will for sure reach out if I need anything else done.

Paid $8,000–10,000Reasonable priceRoof repair for storm & wind damageRoof inspectionRoof installation
Morgan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gerald Owens Customer Service is OUTSTANDING!!! We had talked to multiple roofing companies until we found Adams and Sons Roofing. Gerald Owens was our sale representative and WOW! He made the process effortless, so easy. There was no pressure. He spent several weeks, consistently and constantly answering calls and…

Customer photo from Morgan's review
Paid $14,000–16,000Great priceRoof repairRoof installationRoof damage repair
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon is great to work with. His crew installed a new roof on our home this week. I first met him a couple years ago when he did a siding job for us. We were very satisfied with the results and I feel he was very competitively priced on both jobs. His crew worked hard really hard on the roof …. were extremely…

Roof installation+ Responsiveness+ Punctuality+ Quality
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

They installed new turbines and when we got high winds we heard one the turbines and sounded as though the roof was going to fall in. We have called multiple times and get no response

Attic ventingRoof installation− Responsiveness

Price

$6.0k+2391% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation5$13k–$28k
Gutter installation3—
Roof repair for storm & wind damage2—
Roof repair2$10k–$17k

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