Adams & Son Roofing and Construction LLC logo

Adams & Son Roofing and Construction LLC

Roofing contractor · Fort Smith, AR · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty0−10Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#82 of 90 post construction cleaningPosition by Experts Score among all companies we track in this category. · better than 9%
4.6 ★★★★★ 40 Google reviews · 21 photos
88%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
60%reviews answered by the owner
$6.0ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Adams & Son Roofing and Construction LLC at a glance

Google reviewers rate Adams & Son Roofing and Construction LLC 4.6 out of 5 based on 40 reviews, with the owner responding to 60% of comments. Customers frequently praise the team's punctuality, professional communication, and reasonable pricing for services including roof replacements, siding, gutter installation, and storm damage repairs. Many note that the company assists with insurance claims and leaves work sites clean. However, several low-star reviews highlight recurring issues with missed appointment windows, delayed material deliveries, and a lack of follow-up on unresolved repair requests.

  • Google rating: 4.6 out of 5 from 40 reviews (88% five-star).
  • Reviews on this page: 40 Google reviews (32 with written comments, 1 with photos).
  • Owner responses: the business replied to 60% of reviews.
  • Most recent review: August 25, 2026.
  • Service: Post Construction Cleaning serving Fort Smith, Arkansas.

Data from Google, last updated November 11, 2026.

Score profile vs other post construction cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction77Reliability75Craft & service0Value100Momentum100Replies to reviews100Satisfaction: 77 (median 92)Reliability: 75 (median 92)Craft & service: 0 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 84)
This companyPost Construction Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Adams & Son Roofing and Construction LLC: 77/100 on this factor. Category median: 92.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Adams & Son Roofing and Construction LLC: 75/100 on this factor. Category median: 92.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Adams & Son Roofing and Construction LLC: 0/100 on this factor. Category median: 98.F
0
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Adams & Son Roofing and Construction LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Adams & Son Roofing and Construction LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Adams & Son Roofing and Construction LLC: 100/100 on this factor. Category median: 84.A
100

Bar = this company · dark tick = category median.

Star ratings

40 Google reviews we collected

  • 5 stars3588%
  • 4 stars13%
  • 3 stars00%
  • 2 stars13%
  • 1 star38%

Praise vs complaints

Phrases our text analysis found in 32 written reviews

  • Praise5795%
  • Complaints35%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price467%
  • Reasonable233%
  • Overpriced00%
  • Not sure00%
$6.0k+2391% vs typical post construction cleaning

Middle half of what 4 customers paid ($2.9k–$11k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results1423%
  • Staff & attitude1220%
  • Would recommend1118%
  • Speed & response712%
  • Price & value712%
  • Honesty & trust58%
  • Communication47%

What customers talk about

We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Thank you Gerald and Adam’s and Sons for being the best, no pressure, honest and affordable roofing companies and for doing such an amazing job!”
  • “The guys they had working on my home were so nice and considerate.”
  • “I would recommend them and will for sure reach out if I need anything else done.”
  • “Once the work got started he made sure it got done quick.”
  • “We were very satisfied with the results and I feel he was very competitively priced on both jobs.”
  • “No matter the situation if he is your sales representative he will be patient, understanding, honest, and caring.”
  • “He stayed in communication with me until to project was finished.”

People customers mention

  • Gerald 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Adams & Son Roofing and Construction LLC for 4 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Adam's and Sons Roofing and Construction is Amazing! The guys they had working on my home were so nice and considerate. I am very proud of how my home turned out. I highly recommend them. I still have their sign in my front yard because I want everyone to know who is responsible for the beautiful outcome. I can't…

Paid $2,000–4,000Reasonable priceRoof repair for storm & wind damageGutter installation
Jenn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I worked with Gerald Owens with Adam & Son's after a severe hail storm hit my home. Gerald and his crew were great to work with and assisted me during the whole process from insurance claims, working with the adjuster to having my roof replaced. I would recommend them and will for sure reach out if I need anything else done.

Paid $8,000–10,000Reasonable priceRoof repair for storm & wind damageRoof inspectionRoof installation
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gerald took good care of us. The gutters look great. I would recommend this company. Fast and very professional.

Paid $2,000–4,000Great priceGutter installation

Photos

Customer reviews

4.6 ★★★★★ 40 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ryan BoggsLocal Guide · 14 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys do a great job. Got here quick. Made sure the roof was in good shape! Thank you Adams Roofing!

Response from the owner · 2 months ago

Thank you so much! We truly appreciate your business and you taking the time to leave us a review. It was a pleasure working with you!

Eric Amy MurdersLocal Guide · 15 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow!! Gerald did deliver on what he said he was going to do for the roof and the gutters! Fantastic service! Very reasonable prices! Highly recommend Gerald and his team!

  • Price assessment: Great price
  • Services: Gutter installation, Roof installation
Response from the owner · 8 months ago

Thank you for the 5-star review! We’re glad Gerald delivered exactly what was promised. We appreciate your business and the opportunity to work with you!

Pamela Gray1 reviewTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Adam's and Sons Roofing and Construction is Amazing! The guys they had working on my home were so nice and considerate. I am very proud of how my home turned out. I highly recommend them. I still have their sign in my front yard because I want everyone to know who is responsible for the beautiful outcome. I can't say enough about Gerald Owen's customer relation skills. No matter the situation if he is your sales representative he will be patient, understanding, honest, and caring. He stayed in communication with me until to project was finished. He made sure that I was happy with the outcome. He was not only my representative he also was on site working on the project himself. Thank you Gerald and Adam's and Sons Roofing and Construction. -Pam Gray -

  • Price assessment: Reasonable price
  • Price: $2,000–4,000
  • Services: Roof repair for storm & wind damage, Gutter installation
Response from the owner · 8 months ago

Thank you so much for the wonderful review, Pam! We truly appreciate your kind words and are so glad you’re happy with your roof repair and gutter installation. Gerald takes a lot of pride in making sure our customers are taken care of from start to finish, and we’re grateful to have him on our team. It means a lot that you would recommend Adams & Son Roofing and Construction and even keep our sign in your yard. Thank you again for trusting us with your home!

Jenn2 reviewsTotal number of Google reviews Jenn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I worked with Gerald Owens with Adam & Son's after a severe hail storm hit my home. Gerald and his crew were great to work with and assisted me during the whole process from insurance claims, working with the adjuster to having my roof replaced. I would recommend them and will for sure reach out if I need anything else done.

  • Price assessment: Reasonable price
  • Price: $8,000–10,000
  • Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Response from the owner · 8 months ago

Thank you so much for the great review, Jenn! We’re glad Gerald and our team were able to help guide you through the entire process after the hail storm, from working with the insurance adjuster to completing your roof replacement. Storm damage can be stressful, and we always strive to make the process as smooth as possible for our homeowners. We truly appreciate you choosing Adams & Son Roofing and Construction and look forward to helping you anytime you need us in the future!

Steve Holmberg2 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gerald took good care of us. The gutters look great. I would recommend this company. Fast and very professional.

  • Price assessment: Great price
  • Price: $2,000–4,000
  • Services: Gutter installation
Response from the owner · 8 months ago

Thank you for the great review, Steve! We’re glad Gerald took good care of you and that you’re happy with your new gutter installation. We appreciate your recommendation and thank you for choosing Adams & Son Roofing and Construction!

Morgan Baker7 reviewsTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gerald Owens Customer Service is OUTSTANDING!!! We had talked to multiple roofing companies until we found Adams and Sons Roofing. Gerald Owens was our sale representative and WOW! He made the process effortless, so easy. There was no pressure. He spent several weeks, consistently and constantly answering calls and text messages regarding any questions that we would have. From early in the morning until late in the evening. Honestly this was one of the easiest things that we have ever done. Hardest thing about this process was choosing which shingle color we wanted. We definitely recommend Gerald Owens and Adam’s and Sons Roofing to anyone who asks. We will also be using them for any additional upgrades we do on our house. Couldn’t ask for a better salesman, company and process! Thank you Gerald and Adam’s and Sons for being the best, no pressure, honest and affordable roofing companies and for doing such an amazing job!

  • Price assessment: Great price
  • Price: $14,000–16,000
  • Services: Roof repair, Roof installation, Roof damage repair
Response from the owner · a year ago

Thank you so much for the amazing review! We’re glad Gerald and our team made the process simple and stress-free. We appreciate your trust in Adams and Sons Roofing and look forward to helping with any future projects!

Dusty Rae9 reviewsTotal number of Google reviews Dusty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Have now used them for multiple projects! They are so great to work with. Made what would be a super stressful project, easy to manage and explained every step of the way. Great work every time.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · a year ago

Thank you for continuing to trust us with your projects! We’re so glad to hear our team made the process easy and stress-free for you each time. We truly appreciate your loyalty and look forward to helping with the next one!

james mcknight1 reviewTotal number of Google reviews james has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very happy with the new roof and siding left the yard clean thanks

Response from the owner · 8 months ago

Thank you for the great review, James! We’re glad you’re happy with your new roof and siding and that our crew left your yard clean when the job was finished. We appreciate you choosing Adams & Son Roofing and Construction

Ronda Salas5 reviewsTotal number of Google reviews Ronda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently had some work done after storm damage over Easter weekend. Gerald took care of us and the communication was great. Once the work got started he made sure it got done quick. I 100% recommend Adam’s and Son and will use them again for any future needs. Thanks so much!

Response from the owner · 8 months ago

Thank you so much for the great review, Ronda! We’re glad Gerald took good care of you and kept communication clear throughout the process. Storm damage can be stressful, so we’re happy we could get the work completed quickly for you. We truly appreciate your recommendation and thank you for choosing Adams & Son Roofing and Construction!

Gary Colley1 reviewTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Adams & Son Roofing for a great job! A dependable crew who does good work and friendly people.

Response from the owner · 8 months ago

Thank you for the great review, Gary! We’re glad you had a great experience with our crew and that you’re happy with the work. We appreciate you choosing Adams & Son Roofing and Construction!

Adams & Son Roofing and Construction LLC on Google Maps →

Business details