Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate 13:12 Cleaning & Restoration, LLC five stars based on twenty-four reviews, with the owner responding to all of them. Customers frequently cite rapid response times, punctuality, and clear communication as key aspects of the service. The company handles water damage restoration, flooring repairs, and carpet or rug cleaning, with clients noting reasonable pricing and thorough workmanship. No recurring criticisms appear in the provided excerpts, which consist entirely of five-star feedback praising the professionalism and results of the team.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
24 Google reviews we collected
Phrases our text analysis found in 22 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We are beyond grateful and would recommend 13:12 Cleaning & Restoration, LLC to absolutely anyone.”
“If you want quality work, genuine people, and a company that truly cares, this is the one to contact!”
“…r feet and making the process difficult, 13:12 stood by us, remained patient, and kept things moving forward with integrity and professionalism.…”
“My hot water tank busted and they answered right away and came over so quickly, which made such a stressful situation feel manageable.”
“Communication was clear, consistent, and reassuring throughout the entire process.”
“Very reasonable in pricing and I could not be happier with the end result, our carpets desperately needed some extra cleaning that I could not provide…”
“They are some of the kindest, most honest, and down-to-earth individuals we’ve ever worked with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired 13:12 Cleaning & Restoration, LLC for 1 kind of job. Pick one to see what they paid and said.
Matt and the team at 13:12 Cleaning and Restoration were amazing. My hot water tank busted and they answered right away and came over so quickly, which made such a stressful situation feel manageable. They were kind, professional, and got straight to work. I am so thankful for how responsive and helpful they were. I would absolutely recommend them!
Dakota did an outstanding and Professional job On my carpet would gladly recommend
We had a flood between our first and second floors caused by an issue in our second-floor bathroom, and 13:12 Cleaning & Restoration did an outstanding job from start to finish. They responded quickly, removed the damaged drywall, thoroughly dried everything out, and kept the work area clean and organized. Even more…
13:12 did an amazing job. They are incredibly friendly, professional and got the job done quickly without cutting corners. I highly recommend them to anyone needing reliable cleaning or restoration services!
Dakota came and cleaned our livingroom carpet. He did a wonderful job and the carpet looks amazing! He was on time and communicated well. I recommend them if you are looking!
Highly recommend. They did a great job and great service. I will definitely recommend them to everyone I know. You can count on them. They were awesome to work with and communication was very good. High level quality and definitely will call them back
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 2 | — |
5.0 ★★★★★ 24 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great customer service, rapid response Excellent work definitely recommend 1312
Thank you Rebecca! Happy to be of service!
I cannot say enough incredible things about 13:12 Cleaning & Restoration, LLC. From start to finish, they went above and beyond in every possible way. After dealing with water damage from a leak, our home needed major repairs—flooring throughout our hallway, closets, bedroom, and bathroom. What could have been a stressful, overwhelming experience turned into something completely different because of this team. They restored everything so beautifully that you truly cannot tell there was ever any damage. It looks brand new. What truly sets them apart, though, is who they are as people. They are some of the kindest, most honest, and down-to-earth individuals we’ve ever worked with. When our insurance company was dragging their feet and making the process difficult, 13:12 stood by us, remained patient, and kept things moving forward with integrity and professionalism. They were also incredibly considerate of our daily life—especially my night shift schedule—working around it and making sure we were comfortable at all times. Communication was clear, consistent, and reassuring throughout the entire process. This company didn’t just fix our home—they showed up for our family when we truly needed it. It felt like more than just a service; it felt like a blessing at exactly the right time. We are beyond grateful and would recommend 13:12 Cleaning & Restoration, LLC to absolutely anyone. If you want quality work, genuine people, and a company that truly cares, this is the one to contact!
Thank you Michael! It was our pleasure to help you guys get back to normal.
Matt and the team at 13:12 Cleaning and Restoration were amazing. My hot water tank busted and they answered right away and came over so quickly, which made such a stressful situation feel manageable. They were kind, professional, and got straight to work. I am so thankful for how responsive and helpful they were. I would absolutely recommend them!
Thank you so much for the kind words Taelor, and thank you for trusting us with your home!!!
Fast, Friendly, Reliable.
Thank you sir! Always happy to be of service!
Dakota did an outstanding and Professional job On my carpet would gladly recommend
Thank you Mark for letting us know! We appreciate your business and we'll be sure to pass on the kudos to Dakota!
We had a flood between our first and second floors caused by an issue in our second-floor bathroom, and 13:12 Cleaning & Restoration did an outstanding job from start to finish. They responded quickly, removed the damaged drywall, thoroughly dried everything out, and kept the work area clean and organized. Even more impressive was how considerate they were of our family while we continued living in the home—maintaining access to usable areas and communicating clearly throughout the entire process. The repairs were completed beautifully, and the finished area actually looks better than it did before the damage. Excellent communication, great customer service, and high-quality work. I would highly recommend them to anyone needing restoration services.
Thanks Benjamin for the wonderful review of 13:12 Cleaning and Restoration. We appreciate you taking time to leave your feedback and we try to provide the bes water damage restoration in the area!
13:12 did an amazing job. They are incredibly friendly, professional and got the job done quickly without cutting corners. I highly recommend them to anyone needing reliable cleaning or restoration services!
Thanks Joseph for the wonderful review of 13:12 Cleaning and Restoration. We appreciate you taking time to leave your feedback and putting your confidence in us for your debris removal project!
Dakota came and cleaned our livingroom carpet. He did a wonderful job and the carpet looks amazing! He was on time and communicated well. I recommend them if you are looking!
Thank you so much for sharing your experience, Sierra. It’s great to hear that Dakota’s attention to detail and professionalism made such a positive impression and that you’re pleased with the water extraction results. Your recommendation means a lot.
Highly recommend these guys. Saved me some serious time and money
Thanks, Joseph, for the wonderful review of 13:12 Cleaning and Restoration. We are confident our water extraction is a superior way to clean. We appreciate you taking the time to leave your feedback, and we look forward to seeing you on your next carpet cleaning project.
Highly recommend. They did a great job and great service. I will definitely recommend them to everyone I know. You can count on them. They were awesome to work with and communication was very good. High level quality and definitely will call them back
Thank you for your five star review. The 13:12 Cleaning and Restoration team is delighted we could serve you so well.
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
