Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate Serene Residential and Commercial Cleaning five stars based on 330 reviews, with the owner responding to 89% of comments. Customers frequently cite the company's affordable pricing, variety of cleaning packages, and professional staff who follow detailed instructions. Recurring themes include punctuality, clear communication, and thorough attention to detail in residential spaces. However, some lower-rated reviews criticize the depth of specific services like floor cleaning and deep cleans, noting that results did not meet expectations despite accommodating scheduling changes.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
330 Google reviews we collected
Phrases our text analysis found in 296 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 296 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My house was clean, even my teenage kids rooms, Things were organized, they did an AMAZING job.”
“The cleaners are very professional and trustworthy.”
“I highly recommend Krista with Serene clean, she did an outstanding job!”
“She communicates clearly, shows up on time, and follows through on what she promises, which makes the whole experience easy and stress-free.”
“Krista takes pride in her work, delivers thorough results every time, and makes the whole process easy with clear communication and professionalism.”
“On top of that, she’s kind, reliable, and genuinely cares about her work.”
“The rates are affordable for Christmas and Birthday gifts.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Serene Residential and Commercial Cleaning for 7 kinds of job. Pick one to see what they paid and said.
The cleaners are very professional and trustworthy. Will follow detail instructions. The rates are affordable for Christmas and Birthday gifts. Serene offers a variety of cleaning packages.
I was very pleased of the service! My house was clean, even my teenage kids rooms, Things were organized, they did an AMAZING job. I’ve had previous cleaners that just didn’t do a great job and charged me more than Serene. 10/10 most definitely recommend!
Krista did an excellent job cleaning our home! We highly recommend Serene Clean!
Serene Cleaning service cleaned my mother's home and did an amazing job. I would definitely use their service again.
You cannot beat the professionalism, customer care, and attention to detail that this company provides! I’ve been using Serene Clean for the occasional treat throughout the years when my home needs a good cleaning beyond the regular maintenance upkeep. I chose them again this year and under the new ownership with…
I love Serene Clean! And Whitney is the.best!! So diligent and friendly. I’ve been super satisfied. Thank you Serene Clean for helping me to get some of my time back!
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 45 | $259–$484 |
| Standard cleaning | 37 | $158–$247 |
| General housekeeping | 20 | $132–$209 |
| Moving-related cleaning | 10 | $233–$423 |
| Office & workplace cleaning | 4 | $119–$283 |
| Move-out cleaning | 3 | — |
| Interior & exterior window cleaning | 2 | $176–$366 |
5.0 ★★★★★ 330 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The cleaners are very professional and trustworthy. Will follow detail instructions. The rates are affordable for Christmas and Birthday gifts. Serene offers a variety of cleaning packages.
I was very pleased of the service! My house was clean, even my teenage kids rooms, Things were organized, they did an AMAZING job. I’ve had previous cleaners that just didn’t do a great job and charged me more than Serene. 10/10 most definitely recommend!
Krista did an excellent job cleaning our home! We highly recommend Serene Clean!
Thank you for giving us the opportunity to clean for you and trusting us in your home.
Serene Cleaning service cleaned my mother's home and did an amazing job. I would definitely use their service again.
Thank you so much for the opportunity. It was truly our pleasure.
You cannot beat the professionalism, customer care, and attention to detail that this company provides! I’ve been using Serene Clean for the occasional treat throughout the years when my home needs a good cleaning beyond the regular maintenance upkeep. I chose them again this year and under the new ownership with Melanie, the standards have remained high! I was blessed to have Mara and Bailey take care of my home & I cannot say enough about how wonderful they were, and the fantastic job they did. They even left me a special little gift when they found out I was expecting my first baby! I could have cried. Incredible company with high class teams! 10/10 Will continue to recommend.
Aww thank you for this amazing review Stacy and thank you for letting us help prepare for you little one. It is always a pleasure working with you!
Mary and Kelly did an amazing job. I would definitely recommend them!
Thank you so much for the opportunity to clean for you !
I love Serene Clean! And Whitney is the.best!! So diligent and friendly. I’ve been super satisfied. Thank you Serene Clean for helping me to get some of my time back!
Thank you, Angie, for leaving us a glowing review. We appreciate your kind words about Whitney and how she was so diligent and friendly! We are so pleased to hear that you got some of your time back! We are grateful for your business and look forward to assisting you in the future.
Krista truly stands out her attention to detail is next level, and she goes above and beyond without being asked. On top of that, she’s kind, reliable, and genuinely cares about her work. Highly recommend!
Thank you, Valeria, for the glowing review about Krista! We are pleased to hear that she has amazing attention to detail and that she went above and beyond for you. We are glad that she was kind, reliable, and genuine. Your recommendation means a lot to us, and we look forward to assisting you in the future!
She is the best
Thank you, Elissette, for the kind words. We appreciate you taking the time to leave us a review.
Krista is super awesome, would highly recommend.
Hello, Tamara, for the kind words about Krista. We appreciate your recommendation and look forward to assisting you in the future.
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
