HVAC Contractors · Peabody, MA

Is Addario's Plumbing, Heating, Cooling & Electrical Services any good?

Our verdict: mixed — #66 of 67 HVAC contractors, better than 1%. Customers single out its track record and craft & service; value is where it trails.

👍 Strengths

Track record — better than 87% of peers

👎 Watch-outs

Satisfaction — 1th percentile

Reliability — 1th percentile

Value — 1th percentile

Price $$$$: 181% above typical

Addario's Plumbing, Heating, Cooling & Electrical Services for ductless heating & a/c services

Clear ✕

51 customers reviewed a ductless heating & a/c services job here and rated it 4.47★. Most paid $1,000+ (category typical: $652–$2.1k). For this job it ranks #31 of 32 HVAC contractors we track.

All 51 Google reviews tagged “Ductless heating & A/C services” · showing 40

★★★★★ jim · Edited 5 months ago

Mathew - conducted a thorough evaluation of my HVAC project requirements - discussed different options and we came to a good solution for my home. I look forward to working with Addario's for my HVAC project. Clearly a professional company that has the skills and experience to deliver and support high quality and…

Paid $1,000+Great priceHeating system installationHVAC duct & vent installationInstall AC
★★★★★ Stacey · Edited 5 months ago

Just had central air and a mini split installed in my home. Matt made everything to easy to understand regarding install and pricing and how everything would work. From estimate to install, everyone that entered my home was professional, educated and was respectful of my home. Anne, in the office was awesome with…

Great priceInstall thermostatHVAC duct & vent installationInstall AC
★★★★★ CeCe · 6 months ago

I met with Mike, the comfort adviser on Tuesday 3/24/26 to discuss installing 2 Mini Split Air conditioners. He was very pleasant and helpful on which units to choose. I made my decision and the crew was at my home on Wednesday 3/25/26. The job was completed on Thursday 3/26/26. The crew was very personal and…

Reasonable priceDuctless heating & A/C services
★★★★★ Michael · 7 months ago

Matt the representative was on time and knowledgeable and explained everything, from how the system works to rebate programs that were available and maintenance programs.

Paid $1,000+Not sureInstall ACDuctless heating & A/C services
★★★★★ Nancy · Edited 8 months ago

Update 2/24/26 Lost power during the blizzard and the mini splits didn’t turn back on. Deb on the phone was fabulous and made sure someone came out the next day! Anthony arrived and got things working in a few minutes. Love this company have referred friends and they love them too! Update 4/19/23. I had a problem…

Ductless heating & A/C servicesWater heater installation+ Responsiveness+ Punctuality+ Quality
★★★★★ MARIA · Edited 9 months ago

The technicians that were at my home were very polite. They made sure my system was functioning properly and also did a great job! I always recommend Addario’s to all

Reasonable priceHVAC duct & vent cleaningDuctless heating & A/C servicesInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Sheila · Edited 10 months ago

Mike is great, he is the reason for my decision to choose your company. Thanks Mike The electricians were great, clean, pleasant,and knowledgeable.

Not sureInstall thermostatGeneral repairsDuctless heating & A/C services
★★★★★ Marilyn · a year ago

Team: Matthew, Rob, Ray, Justin, Cam, Ryan and Ken worked on installing split-type air conditioners for my home. I found them professional, respectful, and diligent while working on the hottest day and night of summer. I noticed Rob particularly paid attention to detail throughout the installation.

Paid $1,000+Reasonable priceDuctless heating & A/C services
★★★★★ Elena · a year ago

Addario's was wonderful to work with. We wanted to add AC to our 1900's home, and they walked us through the various options and available benefits through the Mass Save Heat Loan program. We decided to keep our existing heating system as a backup and add a condenser with 4x mini-splits. Addario's made sure to size…

Install thermostatInstall ACDuctless heating & A/C services
★★★★★ Fast · Edited a year ago

Very professional, hard working and respectful of the property, cleaned up after the job, would have no hesitation in recommending them. Anthony P excellent technician

Ductless heating & A/C servicesHeating system maintenance+ Quality
★★★★ Carol · Edited a year ago

Dan explained the issue the best compared to others

HVAC system maintenanceDuctless heating & A/C services+ Punctuality+ Professionalism
★★★★★ Jim · 3 years ago

I have nothing but good things to say about Addario. They were very patient, professional, and thorough throughout the entire process having a mini-split installed at our property.

Ductless heating & A/C services+ Professionalism
★★★★★ Valorie · 3 years ago

The sales rep was extremely personable, knowable new the product well. She was however the first person we talked with, and while we would be happy to do buisiness with Addario's we will wait for a couple more estimates.

Ductless heating & A/C servicesService not listed
★★★★★ Frank · Edited 3 years ago

Your rep Anthony Covino was on time for our appointment, he was very knowledgeable and professional. Very thorough in his explanation of the mini splits we are interested in. He apprised us of what was available to us from Mass Save. All in all it was a very satisfying and informative meeting.

Ductless heating & A/C services
★★★★★ Matthew · 3 years ago

Heat pump install going smoothly. Team is efficient!

Ductless heating & A/C services+ Punctuality+ Quality
★★★★★ Jean · 3 years ago

Amanda was wonderful, excellent costumer service. She walked us through the whole process, I’m so glad we were able to go with Addario’s. Would recommend if anyone is in need of cooling or heating.

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ James · 3 years ago

Great visit from Josh who represented a high-quality, responsive, and customer-first local HVAC company. These guys are great!

HVAC duct & vent cleaningDuctless heating & A/C servicesHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Michele · 3 years ago

Excellent service, superb personnel, very professional

Ductless heating & A/C servicesHeating system maintenance+ Responsiveness+ Quality+ Professionalism
★★★★★ Caira · 4 years ago

The crew were courteous and on time. The job was done quickly and well. I was very happy with my split heating pump which is quiet and efficient.

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ karline · 4 years ago

Kyle is the most knowledgeable individual I’ve ever had the pleasure of having in my home . Duane and him provided us great information and we are excited to do our mini split project with addarios . I will always recommend these guys .They have the best interest of there clients in mind

Ductless heating & A/C servicesHeating system installationA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Zachary · Edited 4 years ago

Marc was very knowledgeable and honest as he presented our options going forward. It's very early in the process but if the first meeting and contracting is anything to go by, I know I will be very happy with Addario's Services. I'll update my review once work is complete. Edit: Marc came by to quote additional…

Ductless heating & A/C servicesHeating system installation+ Punctuality+ Professionalism
★★★★★ Windy · 4 years ago

Excellent experience with addario! I could not have expected more. From the outstanding sales rep Marc to Patrick of install the whole experience with this company was impeccable! A pleasure to do business with.

Ductless heating & A/C services+ Quality+ Professionalism
★★★★★ Kyle · 4 years ago

The job was done professionally, Jose and Justin were great to deal with and left the premise always the way they found it. We couldn't be happier.

Ductless heating & A/C services
★★★★★ Mark · 4 years ago

Brian and Eric did an excellent job installing the mini splits in our house. They were collaborative and informative. They thoroughly cleaned up after completing the work. They checked the system prior to leaving to ensure it was working properly. They both deserve A+ for the work completed.

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Marty · 4 years ago

My Central A/C stopped working in the middle of a heat wave (of course). Called Addario's and they had a tech at my house the same day. We determined that the unit had pretty much given up the ghost and was time for a replacement. Anthony Covino, one of their comfort advisors, was at my house later that afternoon…

A/C system maintenanceDuctless heating & A/C servicesA/C system repair+ Responsiveness+ Punctuality+ Quality
★ beth · 4 years ago

They cancelled initial appointment because they said it the installers were behind. Came and installed the inside units the next week without telling me that they didn't have the outside equipment. Cannot tell me when that equipment will be available. Charged my credit card for 2nd 40% even though they knew they…

Ductless heating & A/C services− Responsiveness− Punctuality
★★★★★ Brenda · 4 years ago

Justin was on time and very knowledgeable about what was going on with my ductless system. I will be using this company again when needed. A+ service

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Professionalism
★ Steven · 5 years ago

TL/DR: Be aware, Addario is very unethical and they will go out their ways to try and scam you. If you're a homeowner that's not familiar with HVAC repair/installation like me, please be very careful with Addario's. I had an issue with my Fujitsu ductless AC back in June. I called Addario's due to their rating, as…

Ductless heating & A/C servicesGeneral repairs− Quality− Professionalism
★★★★ David · Edited 5 years ago

Our experience was extremely enjoyable. We are very excited about our new mini duct system! Thank you 😃

Ductless heating & A/C services+ Professionalism
★★★★ Gerald · 5 years ago

Friendly and knowledgeable, provided an immediate quote. Primary reseller of Mitsubishi equipment.

Ductless heating & A/C services+ Punctuality+ Professionalism
★ Julie · 5 years ago

They will not honor their coupons listed on their website. Completely disappointed in this company, I cannot believe they will not honor the coupon listed on their website and want me to pay $273 for a diagnostic instead of the $150 as advertised.False advertisement and I will be filing a complaint with the better…

Ductless heating & A/C servicesA/C system repair− Professionalism
★★★★★ Drosborne · 5 years ago

The representative was amazing He is knowledgeable in his field, and provided us with helpful information we will surely continue to use his business.

A/C system maintenanceDuctless heating & A/C services+ Responsiveness+ Quality+ Professionalism
★★★★★ James · Edited 5 years ago

Jeff is a master installer and technician; cant say enough about his amazing service, dedication and professionalism; Would HIGHLY recommend!!

Ductless heating & A/C servicesInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Doris · 5 years ago

From my initial consultation to the completion of the job, Addairo’s services exceeded my expectations. Marc arrived at the scheduled time to explain how a mini ductless air / heat system worked and what to expect. He answered all of my questions and made sure I was comfortable with the process. He checked my…

Ductless heating & A/C services+ Punctuality+ Quality+ Professionalism
★★★★★ Debra · 5 years ago

Everyone of the workmen were professional, courteous and knowledgeable. They were respectful of my home and COVID precautions with use of protective equipment. They explained everything they were doing and taught me home to use my new new system. I am very happy with their service and would recommend this company .

Ductless heating & A/C services
★★★★★ Margie · 5 years ago

Darren provided top-notch service. He took the time to explain everything to me and ensured that all was working properly before leaving. I would highly recommend him.

Ductless heating & A/C services
★ Paras · 5 years ago

Terrible job at estimating, couldn't tell the difference between a 1300 and 2200 sq ft home, more than doubling the original quote and undersizing the unit needed. I had to see their mistake before they ordered and installed (not a good start) . This unit is now way oversized and the expense reflects that. They…

Ductless heating & A/C servicesInstall ACInstall thermostat− Punctuality− Quality
★★★★★ Joe · 6 years ago

Great Experience. All work professional and at a affordable prices!!!

Ductless heating & A/C servicesHeating system repairRepair HVAC+ Responsiveness+ Quality+ Professionalism
★★★★★ Miosoti · 3 years ago

Rating only, no written review.

Ductless heating & A/C services+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Eurika · 3 years ago

Rating only, no written review.

Ductless heating & A/C services+ Punctuality+ Quality+ Professionalism

Show more ductless heating & a/c services reviews (11 more) →

Price

$$$$
$906+181% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Questions about Addario's Plumbing, Heating, Cooling & Electrical Services

Is Addario's Plumbing, Heating, Cooling & Electrical Services good?

Yes by most measures: 4.5★ from 2,221 Google reviews and an Experts Score of 16/100 (grade F), #66 of 67 HVAC contractors we track. 8.7% of reviews in the last two years were 1–2★ (category average 2%).

How much does Addario's Plumbing, Heating, Cooling & Electrical Services charge?

Customers reported a typical bill of $906 (middle half $340–$1.6k), 181% above the HVAC contractors median of $322.

What do customers hire Addario's Plumbing, Heating, Cooling & Electrical Services for?

Mostly heating system repair (131), heating system installation (126), HVAC system maintenance (104), water heater installation (94).

Does the owner respond to complaints?

The owner replied to 25% of 1–3★ reviews (category: 63%).

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