Is Addario's Plumbing, Heating, Cooling & Electrical Services any good?
Our verdict: mixed — #66 of 67 HVAC contractors, better than 1%. Customers single out its track record and craft & service; value is where it trails.
Track record — better than 87% of peers
Satisfaction — 1th percentile
Reliability — 1th percentile
Value — 1th percentile
Price $$$$: 181% above typical
Addario's Plumbing, Heating, Cooling & Electrical Services for ductless heating & a/c services
Clear ✕51 customers reviewed a ductless heating & a/c services job here and rated it 4.47★. Most paid $1,000+ (category typical: $652–$2.1k). For this job it ranks #31 of 32 HVAC contractors we track.
All 51 Google reviews tagged “Ductless heating & A/C services”
Mathew - conducted a thorough evaluation of my HVAC project requirements - discussed different options and we came to a good solution for my home. I look forward to working with Addario's for my HVAC project. Clearly a professional company that has the skills and experience to deliver and support high quality and…
Just had central air and a mini split installed in my home. Matt made everything to easy to understand regarding install and pricing and how everything would work. From estimate to install, everyone that entered my home was professional, educated and was respectful of my home. Anne, in the office was awesome with…
I met with Mike, the comfort adviser on Tuesday 3/24/26 to discuss installing 2 Mini Split Air conditioners. He was very pleasant and helpful on which units to choose. I made my decision and the crew was at my home on Wednesday 3/25/26. The job was completed on Thursday 3/26/26. The crew was very personal and…
Matt the representative was on time and knowledgeable and explained everything, from how the system works to rebate programs that were available and maintenance programs.
Update 2/24/26 Lost power during the blizzard and the mini splits didn’t turn back on. Deb on the phone was fabulous and made sure someone came out the next day! Anthony arrived and got things working in a few minutes. Love this company have referred friends and they love them too! Update 4/19/23. I had a problem…
The technicians that were at my home were very polite. They made sure my system was functioning properly and also did a great job! I always recommend Addario’s to all
Mike is great, he is the reason for my decision to choose your company. Thanks Mike The electricians were great, clean, pleasant,and knowledgeable.
Team: Matthew, Rob, Ray, Justin, Cam, Ryan and Ken worked on installing split-type air conditioners for my home. I found them professional, respectful, and diligent while working on the hottest day and night of summer. I noticed Rob particularly paid attention to detail throughout the installation.
Addario's was wonderful to work with. We wanted to add AC to our 1900's home, and they walked us through the various options and available benefits through the Mass Save Heat Loan program. We decided to keep our existing heating system as a backup and add a condenser with 4x mini-splits. Addario's made sure to size…
Very professional, hard working and respectful of the property, cleaned up after the job, would have no hesitation in recommending them. Anthony P excellent technician
Dan explained the issue the best compared to others
I have nothing but good things to say about Addario. They were very patient, professional, and thorough throughout the entire process having a mini-split installed at our property.
The sales rep was extremely personable, knowable new the product well. She was however the first person we talked with, and while we would be happy to do buisiness with Addario's we will wait for a couple more estimates.
Your rep Anthony Covino was on time for our appointment, he was very knowledgeable and professional. Very thorough in his explanation of the mini splits we are interested in. He apprised us of what was available to us from Mass Save. All in all it was a very satisfying and informative meeting.
Heat pump install going smoothly. Team is efficient!
Amanda was wonderful, excellent costumer service. She walked us through the whole process, I’m so glad we were able to go with Addario’s. Would recommend if anyone is in need of cooling or heating.
Great visit from Josh who represented a high-quality, responsive, and customer-first local HVAC company. These guys are great!
Excellent service, superb personnel, very professional
The crew were courteous and on time. The job was done quickly and well. I was very happy with my split heating pump which is quiet and efficient.
Kyle is the most knowledgeable individual I’ve ever had the pleasure of having in my home . Duane and him provided us great information and we are excited to do our mini split project with addarios . I will always recommend these guys .They have the best interest of there clients in mind
Marc was very knowledgeable and honest as he presented our options going forward. It's very early in the process but if the first meeting and contracting is anything to go by, I know I will be very happy with Addario's Services. I'll update my review once work is complete. Edit: Marc came by to quote additional…
Excellent experience with addario! I could not have expected more. From the outstanding sales rep Marc to Patrick of install the whole experience with this company was impeccable! A pleasure to do business with.
The job was done professionally, Jose and Justin were great to deal with and left the premise always the way they found it. We couldn't be happier.
Brian and Eric did an excellent job installing the mini splits in our house. They were collaborative and informative. They thoroughly cleaned up after completing the work. They checked the system prior to leaving to ensure it was working properly. They both deserve A+ for the work completed.
My Central A/C stopped working in the middle of a heat wave (of course). Called Addario's and they had a tech at my house the same day. We determined that the unit had pretty much given up the ghost and was time for a replacement. Anthony Covino, one of their comfort advisors, was at my house later that afternoon…
They cancelled initial appointment because they said it the installers were behind. Came and installed the inside units the next week without telling me that they didn't have the outside equipment. Cannot tell me when that equipment will be available. Charged my credit card for 2nd 40% even though they knew they…
Justin was on time and very knowledgeable about what was going on with my ductless system. I will be using this company again when needed. A+ service
TL/DR: Be aware, Addario is very unethical and they will go out their ways to try and scam you. If you're a homeowner that's not familiar with HVAC repair/installation like me, please be very careful with Addario's. I had an issue with my Fujitsu ductless AC back in June. I called Addario's due to their rating, as…
Our experience was extremely enjoyable. We are very excited about our new mini duct system! Thank you 😃
Friendly and knowledgeable, provided an immediate quote. Primary reseller of Mitsubishi equipment.
They will not honor their coupons listed on their website. Completely disappointed in this company, I cannot believe they will not honor the coupon listed on their website and want me to pay $273 for a diagnostic instead of the $150 as advertised.False advertisement and I will be filing a complaint with the better…
The representative was amazing He is knowledgeable in his field, and provided us with helpful information we will surely continue to use his business.
Jeff is a master installer and technician; cant say enough about his amazing service, dedication and professionalism; Would HIGHLY recommend!!
From my initial consultation to the completion of the job, Addairo’s services exceeded my expectations. Marc arrived at the scheduled time to explain how a mini ductless air / heat system worked and what to expect. He answered all of my questions and made sure I was comfortable with the process. He checked my…
Everyone of the workmen were professional, courteous and knowledgeable. They were respectful of my home and COVID precautions with use of protective equipment. They explained everything they were doing and taught me home to use my new new system. I am very happy with their service and would recommend this company .
Darren provided top-notch service. He took the time to explain everything to me and ensured that all was working properly before leaving. I would highly recommend him.
Terrible job at estimating, couldn't tell the difference between a 1300 and 2200 sq ft home, more than doubling the original quote and undersizing the unit needed. I had to see their mistake before they ordered and installed (not a good start) . This unit is now way oversized and the expense reflects that. They…
Great Experience. All work professional and at a affordable prices!!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Addario's Plumbing, Heating, Cooling & Electrical Services
Is Addario's Plumbing, Heating, Cooling & Electrical Services good?
Yes by most measures: 4.5★ from 2,221 Google reviews and an Experts Score of 16/100 (grade F), #66 of 67 HVAC contractors we track. 8.7% of reviews in the last two years were 1–2★ (category average 2%).
How much does Addario's Plumbing, Heating, Cooling & Electrical Services charge?
Customers reported a typical bill of $906 (middle half $340–$1.6k), 181% above the HVAC contractors median of $322.
What do customers hire Addario's Plumbing, Heating, Cooling & Electrical Services for?
Mostly heating system repair (131), heating system installation (126), HVAC system maintenance (104), water heater installation (94).
Does the owner respond to complaints?
The owner replied to 25% of 1–3★ reviews (category: 63%).
