Is Addario's Plumbing, Heating, Cooling & Electrical Services any good?
Our verdict: mixed — #66 of 67 HVAC contractors, better than 1%. Customers single out its track record and craft & service; value is where it trails.
Track record — better than 87% of peers
Satisfaction — 1th percentile
Reliability — 1th percentile
Value — 1th percentile
Price $$$$: 181% above typical
Addario's Plumbing, Heating, Cooling & Electrical Services for heating system installation
Clear ✕127 customers reviewed a heating system installation job here and rated it 4.62★. Most paid $1,000+ (category typical: $1.4k–$2.8k). For this job it ranks #48 of 50 HVAC contractors we track.
All 127 Google reviews tagged “Heating system installation” · showing 80
Josh is an outstanding representative for your company. Knowledgeable and a pleasure to work with! What a great asset for your organization!
Mathew - conducted a thorough evaluation of my HVAC project requirements - discussed different options and we came to a good solution for my home. I look forward to working with Addario's for my HVAC project. Clearly a professional company that has the skills and experience to deliver and support high quality and…
Recently had some plumbing work done these guys are very professional. They did an excellent job. I would Definitely recommend them to friends and family.
A sloppy job was done on the installation of the heating system for the 2nd and 3rd floor. I had to call them back several times to complete their sloppy work. (ie. the connection of the chimney liner to the hot water tank that was left unattached, called back for loose wiring that resulted in me not having heat…
This company has been a pain from start to finish. Had a heat pump system installed. They came out measured the space and then started a three day project on a Thursday leaving us without heat in October over the weekend. Good luck trying your talk to a service manager at this point I’m not sure the actually have…
I’m am so pleased with the professionalism, work and overall transformation that Addarios has given in the whole process of purchasing and installing the heating & hot water upgrades. I feel good about the decision, the company I chose and the fact that all are safe. Looks great! From the initial consultation with…
I had a really good experience with this company! I changed my house from oil to gas heating system and added tankless water systems. They worked hard and efficient while making sure everything was up to code. They completed the work quickly while also maintaining great quality. Special thanks to Mike for helping us…
I met with Josh this morning as I need a complete heating system replacement Josh spent a couple hours here and explained everything to me so that I could understand and make a good choice I highly recommend them as the owner is very much involved in the business Better guarantees than most companies and easily contacted for questions
Technicians are herNicre for inspection
Installed kitchen cabinets, plumbing, electrical work in renovated kitchen
I had a great experience with every technician from Addario's. Brendan, Matthew, Scott and others. All personable, knowledgeable and a job well done!
I had a new HVC unit installed today on the roof of my 3 story home. The guys came on time and were great! Hardworking, kind and courteous. They were here from 7:30 am to 2:19 pm. They cleaned up everything including my stairs, which they had laid tarp down and she it never got dirty anyway. Huge thanks to the team,…
I had an awesome experience with this company. I will use them again. They're very helpful.and Friendly. They did an amazing job!
Good team work!
Michael was great! Really worked for us and saved money for us.
We’ve been using Addarios for about 4 years. We were impressed with the size of their fleet of clean vans and large number of technicians, most of them specialists in one area of service or another. We’ve had particularly good results with Cameron. He seems most familiar with our system understands what we want it…
We chose Addario’s after receiving several quotes for a new heating system. Their selling points were a supposedly strong warranty, a “family business” feel where you could always reach a real person, and a quality guarantee. Unfortunately, none of those claims turned out to be true. Our system was installed in the…
I called Addario's early Wednesday morning to check on my furnace that didn't seem to be working properly. They came out in the early afternoon to check on it. It was suggested that I have the "comfort advisor" come out and give me some options. Mike was very thorough with his explanations and gave me several…
EDIT: Updated to 3 stars from 1. Joe Addario reached out after my review and sent a team who fixed the heat pump/furnace firing simultaneously and restored heat pump functionality. However, the furnace still hits the high limit switch even when 64°, and we now have a 20° temperature difference between floors that…
This is an excellent company super friendly, professional and thorough in every respect Reginald was awesome!!
Fast responsive scheduling for cost proposal and for installation. Professional, friendly, knowledgeable consultation with multiple options provided. Locally owned and operated with concern for doing the ‘right thing’ to best serve the client. We have been loyal to Addario’s for 15 years. We have full confidence…
Actually Addario's totally replaced my boiler which was 20 yrs. old and "on its last legs" with a high efficiency one recommended by the technician. Everyone, from the first technician to the last electrician, were very professional and worked painstakingly to make sure this system was working well in my older…
One day install. They walked me thru each step . Answered all my annoying questions. They were all very polite . Took two day due to minor line repairs in side the house. Boiler looks good. Im very happy with the work.
The Addario crews were fantastic! They explained everything and were congenial, respectful and knowledgeable. The work was finished in a timely manner and they cleaned up the entire work area I highly recommend Addario and will absolutely use them again
The entire team was incredibly helpful, responsive, and friendly. They took the time to explain all of my options in detail and answered my questions with transparency. They cleaned everything up and ensured all was working befor they left. Chris L and Duke were very friendly and helpful. I definitely recommend them.
Glad I hired them to do the job.
I decided to switch from oil to gas heating. My gas company recommended them.They came out and we decided which unit would meet my needs. They offered financing if needed. They did everything they said, on time, neatly. Hiring Addario was the ONLY thing that's gone smoothly since I bought this place! I'm very happy…
Josh was really helpful and knowledgeable in getting us set up with our furnace system and options in what can be a very overwhelming process, he answered all our questions and was very fair & thorough. Thank you!
I have been a client of Addario's for over two decade. They installed my tankless water heater, my first air con, my first heating. In each case they were professional on time and diligent. David, who came this time was lovely an laughed about the fact that he did a call just to tell me the switch was off. Thank you…
Addario’s performed our conversion from oil heat to gas, and also plumbed a fireplace for a gs insert. They were very professional, taking care of rebates through the state program, coordinating with the burner removal company and the fireplace install company. Start to finish, the process has been seamless and…
They have done much better in the last year. Thank you
We had an accident in our driveway that knocked the meter off the house. My husband and I were both rushed to the hospital when we came home on Friday morning we had no heat no hot water no stove .this morning.National Grid came out after I had explained the whole thing and when they got here, they said oops you…
Great communication, very responsive and professional. After the installation, everything was explained to me. They followed through with the promised times Very thorough. A great company that responds !
I initially left a 5 star review. I am now, after over a year, changing it to a 1 star review, for the following reasons: 1) we were overcharged for every service we received, from replacing our heating system, to trying to fix a problem with it later, because the job was done poorly. 2) someone from the service…
I had 2 heating units installed. The first installation was flawless. The second installation was sloppy. I had to have them come back out multiple times to complete the job. Between the leaky pipes, unattached duct work to no heat on a brand new heating system. I was on the phone with office staff about my…
Any and all interactions have been informative, professional. Concerned for my comfort with job and what it entails. Very please with this company highly recommend. All service people friendly personable. What to make sure I’m good with project and costs. Is it what I really need? Great communication. Always keep me…
Very informative and professional. Experience has been great so far!
I can’t say enough good things about Addario’s from the minute I called to have someone come out because I had no heat. They are all very professional Sam the salesman came to my home the same day that I called, and he never pressured me into buying. My new furnace/hot water heater is being installed right now.…
I could not be happier with the service provided by Addario's. The people I interacted with were very professional, knowledgable, flexible and most importantly: reliable. Their technicians always showed up on time and in fact routinely would call me 30 minutes in advance. The furnace they installed worked flawlessly from day 1. Very pleased.
Ann is the greatest help. She makes things happen. All the professional that did the work were great also. Thanks for everything ,your life long customer
Called Addario’s for a heat pump installation cost estimate. They came the next day. Very informative and provided a cost on the spot. They seem to be very customer oriented and also offer a payment plan if you are not able to use Mass Save. Pricing was very reasonable.
Good job done on replacing the entire HVAC system done professionally and on time.
Great visit from Josh who represented a high-quality, responsive, and customer-first local HVAC company. These guys are great!
All of the guys were really polite and clean and did a good job very happy with the service complete heating air condition service
Addario's was great! Job was done quickly and efficiently. Anthony was very easy to work with and was able to assist with our concerns. Pleasant, friendly and very helpful. Great experience!! Would highly recommend.
Initial evaluation for an estimate
Good job
Now the job is completed😘we had minor issues due to schedules and weather but everyone at Addario’s from Josh who signed us up to Josh the HVAC lead to Ann in the office who handled all dispatch, scheduling and questions, to the duct cleaners and the electricians, plumbers, carpenter and painter has been prompt,…
My experience has been very good
Addario's Services did a great job installing a new high efficiency combo boiler in our home. After I requested an estimate, I got a quick call from the office to schedule a time for one of their comfort advisors to come out to our home. Sam, my comfort advisor was very knowledgeable, and I appreciated his low…
Anthony was awesome! Explained the process, went over the different units and made suggestions on what would be best for our situation not selling us products or services we didn’t need. Answered all our questions! Hope the install team is as good as him!
Very good experience
Anthony was very understanding and took care to explain every part of the process
The team was fabulous. Everything was done perfectly
Company did an excellent job replacing by boiler and fixed the longtime wiring problem I had with my thermostat. Technician was very knowledgeable and did a great job explaining the new system’s operation. It has only been 24 hrs since the install, but I am very happy with the new system for now.
I have been a customer since 2019. They are very organized and are extremely efficient. The workmen are very professional and knowledgeable. They pay attentions to details and are able to resolve the problem , so the situation is fixed correctly. I want to thank the team of Brian and Eric for their perseverance…
My initial interaction with the team was with comfort advisor Sam. He was extraordinarily professional, polite, honest and thorough but timely! He listened to my needs and took steps to meet or exceed them in every way. The install team of Brian and Will were good natured, efficient and again professional! Even…
My son does home inspections and after taking a look at the finished project, he agreed with me that your crew did an outstanding job. I couldn't have asked for a more professional group nor a better job. Thank you Addario's. I hope to use your services in the future. Ann Pope
Extremely Happy with Addario's Services. Amanda was the Best! She was very knowledgeable and informative. She made sure all our options fit our homes exact needs. She made sure all our questions and/or doubts were answered. It was our first huge investment as new homeowners and it was nice to have someone who…
Punctual, professional, polite, responsive.
The install a few years ago was seamless. Their service all along has been attentive and timely. Most recently The gentlemen that came to do a heater repair were honest and fair and were able to answer all the questions I had as well as helping me to save some money on my upgrades.
This is first time.
From the first consultation with the sales rep Sam to the last day of installation, their work was exceptional. Everyone’s very professional. They work very clean and professional and respect your home. I would recommend them for any job you may have.
Professional and speedy service . I would recommend
Addarios has gone above and beyond for me so many times. I have an old house that has needed a lot of emergency work in the last year, and this company is very busy but they always find a way to get someone out to me. Marc has shown up on short notice on the weekends with space heaters and portable air conditioners…
Addarios installed a high efficiency combi heat and hot water system in my home. Great crew, and a great job on the install
Kyle is the most knowledgeable individual I’ve ever had the pleasure of having in my home . Duane and him provided us great information and we are excited to do our mini split project with addarios . I will always recommend these guys .They have the best interest of there clients in mind
Marc was very knowledgeable and honest as he presented our options going forward. It's very early in the process but if the first meeting and contracting is anything to go by, I know I will be very happy with Addario's Services. I'll update my review once work is complete. Edit: Marc came by to quote additional…
Excellent customer service. Highly recommended
Addarios’s is a one stop shopping company for your home. They have performed various types of work for me.Marc Gucciardi their HVAC and Bath Design Specialist walks you through the process, provides detailed information and addresses any questions imaginable. Their installation staff arrive on time, end of work…
Everyone from Addarios - from the office staff to technicians to managers - was so professional and nice. Great communicators. They installed a new furnace and I’m so happy!
Very professional , clear communication , polite and on time , when they say they will be there they are there. Donnie and Derek communicate well and explain the work they are doing. Good craftsmanship and they clean up the job site each day.
The team at Addarios is prompt, professional, trustworthy and incredibly friendly. They organized my furnace replacement much faster than expected, kept me continuously updated on the progress and facilitated a team of installers, removers, electricians and oil specialists to get the job done. They are a one stop…
5/6/22 Mark came out to give an estimate to replace our boiler. Very upfront about costs and services, very knowledgeable and was able to quote pricing specific to our needs quickly. We have used Addario several years ago to install a mini-split A/C system and we’re very happy with their installation and service…
WOW! Finally updated a piece of oil history to a new gas furnace. I have more space than ever in my 6' high field stone foundation basement; ducts are tucked up nicely; heat is flowing way more efficiently and it's so quiet. Everyone involved in the project was a pro, really knew their stuff. Rich,The install…
Addario has a very professional services. The employees are responsive and knowledgeable. Kyle is great!
Addario's did a great job installing my furnace system I would like to personally thank the office staff Wesley Debbie Tiffany and Tracy I would also like to thank the salesman Kyle and the installers Brian Kenny and Jose
Signed a contract to install a high efficiency heat pump. Mark was very professional and knowledgeable.
We replaced our heater and Addario's was great from the beginning. The office staff was so friendly and help get everything set up in a timely matter. The team was responsive to all of our questions and had our new furnace installed within a day.
Their customer service pledge states: “If you’re not 100% satisfied with our work, send us your feedback. We’ll jump on it pronto to make things right!” Do not believe this. The gas boiler they installed was woefully underperforming. We could not get the house any hotter than the low 60’s. They sent a “plumber”…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Addario's Plumbing, Heating, Cooling & Electrical Services
Is Addario's Plumbing, Heating, Cooling & Electrical Services good?
Yes by most measures: 4.5★ from 2,221 Google reviews and an Experts Score of 16/100 (grade F), #66 of 67 HVAC contractors we track. 8.7% of reviews in the last two years were 1–2★ (category average 2%).
How much does Addario's Plumbing, Heating, Cooling & Electrical Services charge?
Customers reported a typical bill of $906 (middle half $340–$1.6k), 181% above the HVAC contractors median of $322.
What do customers hire Addario's Plumbing, Heating, Cooling & Electrical Services for?
Mostly heating system repair (131), heating system installation (126), HVAC system maintenance (104), water heater installation (94).
Does the owner respond to complaints?
The owner replied to 25% of 1–3★ reviews (category: 63%).
