Is Addario's Plumbing, Heating, Cooling & Electrical Services any good?
Our verdict: mixed — #66 of 67 HVAC contractors, better than 1%. Customers single out its track record and craft & service; value is where it trails.
Track record — better than 87% of peers
Satisfaction — 1th percentile
Reliability — 1th percentile
Value — 1th percentile
Price $$$$: 181% above typical
Addario's Plumbing, Heating, Cooling & Electrical Services for heating system repair
Clear ✕132 customers reviewed a heating system repair job here and rated it 4.37★. Most paid $1,000+ (category typical: $228–$1.6k). For this job it ranks #50 of 51 HVAC contractors we track.
All 132 Google reviews tagged “Heating system repair” · showing 40
After having several technicians inspect the heating system at our business without being able to fix the problem, we contacted Andrew’s, and they provided excellent service. From the beginning, they were professional, knowledgeable, and helpful. Most importantly, they were able to solve the issue that others…
Attention Home Owners! Do Not use this business!! I had a water valve code error. Got it install nothing works! Just paid for that job! Now it ls a O ring problem. That didnt work also now its a Control board issue! Paid for that also still nothing works! No heat and Hot water for over 18 days!! Over $2k spent in…
Service team was professional, knowledgable and courteous as always. Highly recommend them to others.
Addario's is my go to for all my plumbing needs. I've used them several times over the past few years and I'm always happy with the results.
James and Jason from Adarios did a great and clean jobs on HVAC System repair and maintenance and dryer vent installation and gave us all the information and answered all our questions clearly. Thank you
James reviewed my boiler and gave me an assessment. He was clear on the goals and the outcome. Easy to work with. Thanks.
I contacted Addario's Plumbing, Heating, Cooling & Electrical Services on a Sunday evening through social media after a newly installed indirect water heater left us without hot water. I was impressed by how responsive they were and was able to schedule a Monday morning appointment. The technicians arrived within…
I felt accompanied during, and informed of the whole process which was done promptly at a fair price.
Do not deal with this company!! Bad, overpriced advice about what needed to be done. Lost in a maze of AI and incompetence trying to cancel and be re-imbursed for service not needed. Horrible experience!!
Both anthony and his assistant were courteous at all times and worked to get the job done in the fastest but safest way. Five stars for these guys. Many thanks John Clark Boston.
Competent service and work. Found a leak that was hard to find!
They were great. Arrived on time, explained everything as they worked and fixed all the issues. I highly recommend Addarios.
Extraordinary!!!! Luiz is real craftsman. I was once told by a Benedictine philosopher that if someone wants to be happy in his/her job, 3 things are necessary: (1) You gotta love it (2) There has to be a need for it, and (3) You must be good at it. He's got all three. He turned a complicated problem into a fix with no problem. He's a keeper.
This experience required some advanced problem solving. We are really pleased with the diligence and thoroughness that the Addario team took to solve the issue!
Andy was so patient, thoughtful, persistent, thorough and kind, all on top of real competence! He redeemed some of our recent, less than satisfactory engagements with Addarios. If we can have him as our designated tech we are very likely to use Addarios in the future. Huge thanks to Andy!
During the blizzard, a leak was detected in our bedroom baseboard heating system. Having previous work completed by Addario's, I sent a text to Joe Addario requesting assistance. He immediately texted back that the Addario's Team was on it and I would be contacted asap. I then received an email from Management…
The Addario technician (Bernardo?) came when advised, quickly identified the problem, got the required part and within an hour of returning with the new part the problem was fixed. Condensation pump making noise.
We’ve been using Addarios for about 4 years. We were impressed with the size of their fleet of clean vans and large number of technicians, most of them specialists in one area of service or another. We’ve had particularly good results with Cameron. He seems most familiar with our system understands what we want it…
Too early to tell. Had to order a part. will see after it’s installed
Called Addario’s to have my heating system checked. Found out a piece was needed. Branden came out early to install the new piece. Heating system is now working great. Made sure every thing was fine before he left. Addario’s has a great team of technicians who always do a great job. I would recommend Addario’s for…
⭐ Terrible Experience – Do Not Recommend This company feels like a scam. They charge a $99 “consultation fee” but do not actually come prepared to repair anything. The plumber who showed up was unable to open the machine or access the area needed to perform the work. No repair was done, no solution was offered, and…
Our technician was very thorough polite and personable. He was able to fix the problem and explain why there was an issue. He even helped me reset the thermostat schedule.
Very efficient work on furnace again. Very grateful.
Called for no heat. Gas boiler Service guys were polite, knowledgeable and big time sales , acknowledged it’s not a brand new system, but it has operated flawlessly for years. Needed a thermocoupling. Material cost $20. Total bill was $877.
Brendan did an outstanding job with our heating service. He was punctual, professional, and extremely knowledgeable. He took the time to explain what was going on, and answered all our questions clearly. It’s rare to find a technician who combines technical skill with such great customer service. We felt confident…
EDIT: Updated to 3 stars from 1. Joe Addario reached out after my review and sent a team who fixed the heat pump/furnace firing simultaneously and restored heat pump functionality. However, the furnace still hits the high limit switch even when 64°, and we now have a 20° temperature difference between floors that…
Addario was outstanding. Did great work and was very personable! Highly recommended!!
Tech was awesome! Ran to another truck to get a part we needed and he got our heat back on!
Excellent service starting with my response to an email ad for a heating system check up before the winter. My boiler shuts off a lot and does not always "fire up". First I spoke to an ai bot but when I asked if it was human it said no and I said I would book online. I did book online, then got a follow up call from…
I unfortunately need to update this review with a report of MOST unsatisfactory behavior. One guy who works here (one of three "Steves" who works for the company), is smart, knowledgable, experienced, and dependable. The rest of the team that I encountered ... not so much. The first crew of 4 that came to install…
The technicians that were at my home were very polite. They made sure my system was functioning properly and also did a great job! I always recommend Addario’s to all
UPDATE: I hope you don’t need a refund! After the below took place, I received a call saying I would be refunded in 48 hours. Well, that didn’t happen. So yet another call. Debbie stated I could only speak to her when I asked it to be escalated. When I said I’d wait, she put me on hold and miraculously 3 mins…
Dave is great! He rapidly diagnosed the main issue with our heating system and fixed it, providing the most cost-effective solution in rapid fashion. We are grateful and very pleased.
Reginald was fantastic! Friendly and expert service
One day install. They walked me thru each step . Answered all my annoying questions. They were all very polite . Took two day due to minor line repairs in side the house. Boiler looks good. Im very happy with the work.
Reginald came to us on Christmas Eve morning because the boiler was alarmingly loud. He was incredibly patient, efficient, and quick! So quick that my mother-in-law remembered that her toilet wasn't refilling and he went up and fixed that right away too! I could not be happier with Reginald, and Addario's Plumbing. Recommend highly!
Reginald Great job in getting. It fixed
Excellent service! Jay was able to quickly locate the problem with our Buderus boiler and get it working again right away. The repair cost was minimal - only the service call charge. Jay gave me estimates for maintenance work we could choose to do in the future, but he didn't try to convince me to spend the money on…
My Empire Heater needed a replacement Thermopile. David arrived on schedule, and diagnosed the problem. He ordered the replacement part. When the part arrived, Kim dispatched two technicians. Brian and Kenny arrived on schedule. They were uniformed, friendly and efficient. These three guys are professionals…
Reginald was polite kind and courteous.. he showed me step by step what he was doing and trained me on how to raise or lower the heat/water temp.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Addario's Plumbing, Heating, Cooling & Electrical Services
Is Addario's Plumbing, Heating, Cooling & Electrical Services good?
Yes by most measures: 4.5★ from 2,221 Google reviews and an Experts Score of 16/100 (grade F), #66 of 67 HVAC contractors we track. 8.7% of reviews in the last two years were 1–2★ (category average 2%).
How much does Addario's Plumbing, Heating, Cooling & Electrical Services charge?
Customers reported a typical bill of $906 (middle half $340–$1.6k), 181% above the HVAC contractors median of $322.
What do customers hire Addario's Plumbing, Heating, Cooling & Electrical Services for?
Mostly heating system repair (131), heating system installation (126), HVAC system maintenance (104), water heater installation (94).
Does the owner respond to complaints?
The owner replied to 25% of 1–3★ reviews (category: 63%).
