Is Addario's Plumbing, Heating, Cooling & Electrical Services any good?
Our verdict: mixed — #66 of 67 HVAC contractors, better than 1%. Customers single out its track record and craft & service; value is where it trails.
Track record — better than 87% of peers
Satisfaction — 1th percentile
Reliability — 1th percentile
Value — 1th percentile
Price $$$$: 181% above typical
Addario's Plumbing, Heating, Cooling & Electrical Services for repair HVAC
Clear ✕35 customers reviewed a repair HVAC job here and rated it 4.86★. Most paid $200–300 (category typical: $236–$840). For this job it ranks #47 of 51 HVAC contractors we track.
All 35 Google reviews tagged “Repair HVAC”
neillex12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★We’ve been using Addarios for about 4 years. We were impressed with the size of their fleet of clean vans and large number of technicians, most of them specialists in one area of service or another. We’ve had particularly good results with Cameron. He seems most familiar with our system understands what we want it…
Jakob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★Plumber was fast, friendly and knowledgeable. Didn’t need to do much but check quickly. Seemed very honest.
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★The technician was friendly, professional, and knowledgeable. He was able to quickly Diagnose and fix the issue.
HollyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Any and all interactions have been informative, professional. Concerned for my comfort with job and what it entails. Very please with this company highly recommend. All service people friendly personable. What to make sure I’m good with project and costs. Is it what I really need? Great communication. Always keep me…
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Fix the problem Cameron is the best
Ruth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★could not be better. xcellent servicefrom Patrick. Ruth Hill
MiriamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★The family service plan is a waste, it gets you nothing at all. They claim it gets you $150 off for a service call, but they just find a way to increase the price elsewhere. Service isn’t any faster and they make up prices. Guy came out and charged to look at the chimney (for boiler exhaust), and then said he isn’t…
barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Your company was wonderful they sent a gentleman out to service my AC. He did a great job very kind and informative. I would use them again. I am very satisfied
Cottage1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★The Serviceman was very helpful and very up beat. He was so pleasant and patient. He explained everything fully and I got a print out of the plan as well as cold air again in my office!
duncan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Experienced a power surge in my multi-family which caused one furnace to stop working. Krysti answered our call late in the afternoon and was very pleasant to deal with. They were at the house first thing in the morning to repair the equipment. Being an older model and parts not available; Tony was able to quickly…
Brian-LoganLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★Less than 24 hour service call - thoroughly impressed. Very courteous and helpful. Highly recommend.
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Joe was super responsive, very knowledgeable, and punctual. I called looking to get someone to my home to look at my AC unit before the sale of my home and he was there that day. Not only that, but he emailed me immediately with options, prices, and questions. Very reasonable from a price standpoint and I'd refer…
MichaelLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★We called Addario’s for emergency Air Conditioning service for our condo in Watertown. Addario’s was booked up for three days, but got us a late/after hours appointment the day we called. We live out of the country and rent out our condo. Addario’s worked with our building superintendent and our tenants to…
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Nick Addario and Andronne installed a new condenser and chiller unit in the 2nd floor hvac system. They were on-time, polite, friendly, knowledgeable, neat, and professional. Another reason why I have a service contract with Addario’s Services.
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Very knowledgeable and professional. Went above and beyond to help us try to fix our A/C
Ping1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Thorough diagnostics of the AC problem and proposed solutions; work to be done to fix the problem, so far so good.
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★A chipmunk made a nest in my ac and had wires for lunch. Addarios came to the rescue. I received text messages when they were on their way and a call from the service technician. He worked calmly and professionally throughout and kept me updated with his progress the entire time. So happy to have ac with a fourth day under heat advisory!
Caimin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Nick was great. Professional, knowledgeable and courteous. Definitely hire them again. In fact, already made plans to use them for maintenance next year
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★On Thursday May 27th I had Addario’s services come out and clean my HVAC system. Brian and Gabriel cleaned all my vents and the outside AC unit. They did an awesome job and we’re professional. I highly recommend Addarios for all your air conditioning needs.
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Great service today! Technician was on time, friendly, professional, and very thorough. He took his time to check our entire system, help troubleshoot some issues, and advise on how best to use the system this summer. Will definitely recommend to friends and use them again.
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Very good technician explained everything to me on service that needed to be done
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Fair price and professional service
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★I have gone to Addario’s for several years for both maintenance and installation of my furnace and water heater. They were able to keep my older equipment running and provided competitive quotes for replacing both when the time came. Service has always been outstanding, professionals who know what they are doing…
Joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★Great Experience. All work professional and at a affordable prices!!!
Wenli8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Rating only, no written review.
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rating only, no written review.
Keith9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rating only, no written review.
Whitney9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rating only, no written review.
JoeLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rating only, no written review.
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★Rating only, no written review.
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Rating only, no written review.
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★Rating only, no written review.
Kathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Rating only, no written review.
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Rating only, no written review.
JosephLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Addario's Plumbing, Heating, Cooling & Electrical Services
Is Addario's Plumbing, Heating, Cooling & Electrical Services good?
Yes by most measures: 4.5★ from 2,221 Google reviews and an Experts Score of 16/100 (grade F), #66 of 67 HVAC contractors we track. 8.7% of reviews in the last two years were 1–2★ (category average 2%).
How much does Addario's Plumbing, Heating, Cooling & Electrical Services charge?
Customers reported a typical bill of $906 (middle half $340–$1.6k), 181% above the HVAC contractors median of $322.
What do customers hire Addario's Plumbing, Heating, Cooling & Electrical Services for?
Mostly heating system repair (131), heating system installation (126), HVAC system maintenance (104), water heater installation (94).
Does the owner respond to complaints?
The owner replied to 25% of 1–3★ reviews (category: 63%).
