Analyzing 6,886,5506.9M ReviewsFor 19,47319.5K Experts

Experts Reviews · Company report
Addario's Plumbing, Heating, Cooling & Electrical Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%38+9.2Value 14%63+8.9Replies to reviews 7%35+2.5Craft & service penalty46−5.4Momentum penalty89−1.1Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORE

Addario's Plumbing, Heating, Cooling & Electrical Services

Peabody, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.5★ from 2,221 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Addario's Plumbing, Heating, Cooling & Electrical Services is better than 59% of HVAC contractors.C
59
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Addario's Plumbing, Heating, Cooling & Electrical Services is better than 38% of HVAC contractors.D
38
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Addario's Plumbing, Heating, Cooling & Electrical Services is better than 46% of HVAC contractors.C
46
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Addario's Plumbing, Heating, Cooling & Electrical Services is better than 63% of HVAC contractors.B
63
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Addario's Plumbing, Heating, Cooling & Electrical Services is better than 89% of HVAC contractors.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Addario's Plumbing, Heating, Cooling & Electrical Services is better than 35% of HVAC contractors.D
35

Reviews for your job

Customers hired Addario's Plumbing, Heating, Cooling & Electrical Services for 8 kinds of job.

Addario's Plumbing, Heating, Cooling & Electrical Services for electrical outlet & switch installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 54/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 7

All 7 Google reviews tagged “Electrical outlet & switch installation”

Sachiko6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The in-person receptionists and dispatchers were incredibly polite and friendly—something I truly appreciate these days, given the trend of such roles being replaced by AI. On this occasion, we had them perform maintenance on our furnace and replace a few parts. The plumber, Anthony, and his assistant demonstrated a…

Paid $1,000+Reasonable priceToilet repairWater heater installationDrain cleaning+ Responsiveness+ Quality+ Professionalism
Sheila6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Mike is great, he is the reason for my decision to choose your company. Thanks Mike The electricians were great, clean, pleasant,and knowledgeable.

Not sureInstall thermostatGeneral repairsDuctless heating & A/C services
Margie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ann is the greatest help. She makes things happen. All the professional that did the work were great also. Thanks for everything ,your life long customer

HVAC system maintenanceInstall ACHeating system installation+ Responsiveness+ Professionalism
Esteban9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Addario's Services for plumbing and A/C repairs, and they're subcontracted electrician for electrical upgrades (outlet and fixture installation, panel and service upgrade) and have had nothing but positive experiences. Customer service is professional, kind, and highly effective. Their crews operate in…

Install ACLight fixture installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
BRENDAN5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I hired Addario's to replace a smoke detector, a light fixture and a bathroom exhaust fan all of which I had purchased and supplied. I met the tech Anthony early in the morning and went over the details of what I wanted done including that I wanted the combo light/exhaust fan wired to one switch so that one switch…

Electrical outlet & switch installation− Responsiveness− Quality
Jeffrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationLight fixture installationElectrical outlet & switch installation+ Quality+ Professionalism
Kathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch installationInstall thermostatRepair HVAC+ Responsiveness+ Punctuality+ Quality

Price

$906+176% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 52%Overpriced 8%Not sure 18%

Jobs customers hired them for

JobReviewsCategory typical
Heating system repair131$161–$1.2k
Heating system installation126$1.4k–$2.8k
HVAC system maintenance104$37–$295
Water heater installation94$1.2k–$2.8k
Heating system maintenance83$39–$251
Install AC64$1.6k–$3.2k
A/C system maintenance62$39–$393
Ductless heating & A/C services51$877–$2.4k

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