How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%1+0.2Craft & service 20%39+7.8Value 10%1+0.1Momentum 8%16+1.3Track record 7%87+6.1Accountability 5%4+0.2Experts Score= 16Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.16SCOREAddario's Plumbing, Heating, Cooling & Electrical Services
Peabody, MA · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.5★ from 2,221 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: value.
Reviews for your job
Customers hired Addario's Plumbing, Heating, Cooling & Electrical Services for 8 kinds of job.
Addario's Plumbing, Heating, Cooling & Electrical Services for install AC
Clear ✕All 65 Google reviews tagged “Install AC” · showing 20
Professional service
Very organized installation of the split system mini AC
Josh is an outstanding representative for your company. Knowledgeable and a pleasure to work with! What a great asset for your organization!
Matthew is the best pleasant knowledgeable great guy. Also talked to Steve and he is wonderful. Thank you installation tomorrow morning what else can you ask for but a dozen cannolis. Job finished as promised great guys great work. Thank you. System looks and works great.
Very professional, did a great job. Definitely recommend
Mathew - conducted a thorough evaluation of my HVAC project requirements - discussed different options and we came to a good solution for my home. I look forward to working with Addario's for my HVAC project. Clearly a professional company that has the skills and experience to deliver and support high quality and…
Just had central air and a mini split installed in my home. Matt made everything to easy to understand regarding install and pricing and how everything would work. From estimate to install, everyone that entered my home was professional, educated and was respectful of my home. Anne, in the office was awesome with…
Matt the representative was on time and knowledgeable and explained everything, from how the system works to rebate programs that were available and maintenance programs.
We love the Technician that has come to our house to service our system. He is informative, thorough and professional.
We’ve been using Addarios for about 4 years. We were impressed with the size of their fleet of clean vans and large number of technicians, most of them specialists in one area of service or another. We’ve had particularly good results with Cameron. He seems most familiar with our system understands what we want it…
EDIT: Updated to 3 stars from 1. Joe Addario reached out after my review and sent a team who fixed the heat pump/furnace firing simultaneously and restored heat pump functionality. However, the furnace still hits the high limit switch even when 64°, and we now have a 20° temperature difference between floors that…
The technicians that were at my home were very polite. They made sure my system was functioning properly and also did a great job! I always recommend Addario’s to all
The Addario crews were fantastic! They explained everything and were congenial, respectful and knowledgeable. The work was finished in a timely manner and they cleaned up the entire work area I highly recommend Addario and will absolutely use them again
We are very pleased with the installation of our boiler and heat pump. The work was completed efficiently, and we appreciate the team's expertise. The prices charged were also quite fair for the services provided. We would like to extend our thanks to Josh and the whole team for their assistance.
Addario's was wonderful to work with. We wanted to add AC to our 1900's home, and they walked us through the various options and available benefits through the Mass Save Heat Loan program. We decided to keep our existing heating system as a backup and add a condenser with 4x mini-splits. Addario's made sure to size…
Outstanding! Constant contact. Articulate explanation of service and breakdown of expenses. To be honest, business is business, but you can 100% tell that it's not all about the money. Don't hesitate to use Addario's.
I have been a client of Addario's for over two decade. They installed my tankless water heater, my first air con, my first heating. In each case they were professional on time and diligent. David, who came this time was lovely an laughed about the fact that he did a call just to tell me the switch was off. Thank you…
Any and all interactions have been informative, professional. Concerned for my comfort with job and what it entails. Very please with this company highly recommend. All service people friendly personable. What to make sure I’m good with project and costs. Is it what I really need? Great communication. Always keep me…
Very informative and professional. Experience has been great so far!
Addario’s has a bad customer service. They change my schedule three times so far. This company always rescheduling their appointments and not on time for it. Their don’t even bother to communicate with the customer so they running late. Do not believe them when they say. They’ll be here.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system repair | 131 | $228–$1.6k |
| Heating system installation | 126 | $1.4k–$2.8k |
| HVAC system maintenance | 104 | $37–$292 |
| Water heater installation | 94 | $1.2k–$2.8k |
| Heating system maintenance | 83 | $54–$292 |
| Install AC | 64 | $1.5k–$3.2k |
| A/C system maintenance | 62 | $54–$441 |
| Ductless heating & A/C services | 51 | $652–$2.1k |
