Moving and storage service · Montgomery, AL · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty63−3.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 68 packing servicesiPosition by Experts Score among all companies we track in this category. · better than 36%
4.8★★★★★248 Google reviews · 12 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
86%reviews answered by the owner
$1.6ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Admiral Movers 4.8 out of 5 based on 248 reviews, with the owner responding to 86 percent of them. Customers frequently praise the company for punctuality, efficient packing, and careful handling of furniture, including pianos and antiques, during local and commercial moves. Positive feedback highlights professional communication and flexibility with scheduling. A recurring criticism involves pricing discrepancies where final bills significantly exceeded initial estimates, alongside complaints about unorganized packing, damaged items, and poor phone responsiveness.
Google rating: 4.8 out of 5 from 248 reviews (93% five-star).
Reviews on this page: 248 Google reviews (169 with written comments, 1 with photos).
Owner responses: the business replied to 86% of reviews.
Most recent review: August 20, 2026.
Service: Packing Service serving Montgomery, Alabama.
Data from Google, last updated October 29, 2026.
Score profile vs other packing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Admiral MoversPacking Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Admiral Movers: 88/100 on this factor. Category median: 90.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Admiral Movers: 79/100 on this factor. Category median: 86.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Admiral Movers: 63/100 on this factor. Category median: 89.B
63
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Admiral Movers: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Admiral Movers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Admiral Movers: 44/100 on this factor. Category median: 87.C
44
Bar = this company · dark tick = category median.
Star ratings
248 Google reviews we collected
4.8of 5
5 stars23193%
4 stars73%
3 stars10%
2 stars31%
1 star62%
Praise vs complaints
Phrases our text analysis found in 169 written reviews
96%praise
Praise27496%
Complaints114%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price225%
Reasonable675%
Overpriced00%
Not sure00%
$1.6k+55% vs typical packing services
Middle half of what 8 customers paid ($1.3k–$2.0k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9232%
Speed & response7526%
Would recommend4616%
Quality & results4114%
Price & value176%
Communication83%
Honesty & trust62%
What customers talk about
We read 169 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Most professional and respectful movers I have ever seen.”
“Packed everything up efficiently and made the move hassle-free.”
“This is my second time using this moving company and I would recommend them to anyone moving.”
“From start to finish, the team was professional, thorough, and incredibly efficient.”
“However, several damages to most wooden items with scraping, marks and damaged dresser cabinet hardware.”
“After a stressful search, I was relieved to find a great deal for my move after obtaining several quotes.”
“The table arrived with 3 legs because one was ripped off during transit.”
“They truly went above and beyond and were extremely communicative and kind every step of the way.”
“I, myself will only work with Admiral Movers in the future and so glad I found such a reliable, trustworthy, enjoyable team!”
People customers mention
Calvin9 reviews
Mike7 reviews
Charles7 reviews
Mark7 reviews
James3 reviews
John3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Admiral Movers for 6 kinds of job. Pick one to see what they paid and said.
NNorma1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Most professional and respectful movers I have ever seen. These guys are very knowledgeable on how to keep there customers coming back. I was so impressed with how they rapped and moved my furniture, especially the baby grand piano. They are simply the BEST. The attitudes and the care they show when handling my belongings were remarkable.
TTLocal Guide · 57 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had a commercial move - Mark Deplanche was of great help. His team executed the move perfectly as requested. I'll be sure to contact him again when needed in the area.
Paid $1,400–1,600Great priceLocal moving
CCarol5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
These guys knew what they were doing. They worked together as a team and helped each other when needed.
They went the extra mile arranging furniture and boxes where I wanted them to be placed.
I highly recommend Admiral Movers.
AAli11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
This is my second time using this moving company and I would recommend them to anyone moving. They move fast even if there are stairs involved, they are respectful and kind. They even wrapped my furniture to keep the condition of it. 10 out of 10 service and I will only be using this company for future moves!
Most professional and respectful movers I have ever seen. These guys are very knowledgeable on how to keep there customers coming back. I was so impressed with how they rapped and moved my furniture, especially the baby grand piano. They are simply the BEST. The attitudes and the care they show when handling my belongings were remarkable.
Price assessment: Reasonable price
Price: $1,000–1,500
Services: Moving-related packing
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 3 years ago
Thank you for the 5-Star review Norma. Your business is truly appreciated! I will be sure to relay your kind words to the movers.
T
T BLocal Guide · 57 reviewsiTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
I had a commercial move - Mark Deplanche was of great help. His team executed the move perfectly as requested. I'll be sure to contact him again when needed in the area.
Price assessment: Great price
Price: $1,400–1,600
Services: Local moving
Response from the owner · 4 months ago
Thank you so much for the 5-Star review! We appreciate your business!
R
rocky leibenwurst1 reviewiTotal number of Google reviews rocky has written across all businesses on Google Maps, not just this one.
Really great experience. Their staff was all very nice and took care of our possessions. Packed everything up efficiently and made the move hassle-free. Thank you guys from start to finish
Response from the owner · 6 months ago
We're glad you had a great experience with our team! It's always our goal to provide an efficient move and to make sure your items stay in perfect condition. We appreciate you taking the time to leave us this kind review!
C
Carol Hickman5 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
These guys knew what they were doing. They worked together as a team and helped each other when needed.
They went the extra mile arranging furniture and boxes where I wanted them to be placed.
I highly recommend Admiral Movers.
Price assessment: Reasonable price
Price: $2,000+
Services: Local moving, Oversized-item moving
Response from the owner · 9 months ago
Thank you for the kind words, Carol! It's great to hear you had a positive moving experience. We appreciate you choosing us to help you with your moving needs.
A
Ali C11 reviewsiTotal number of Google reviews Ali has written across all businesses on Google Maps, not just this one.
This is my second time using this moving company and I would recommend them to anyone moving. They move fast even if there are stairs involved, they are respectful and kind. They even wrapped my furniture to keep the condition of it. 10 out of 10 service and I will only be using this company for future moves!
Price assessment: Great price
Price: $400–600
Services: Local moving
Response from the owner · 9 months ago
We're so glad you've continued to have great experiences with our team! We look forward to helping you again with any moves in the future.
L
Laura Short3 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
