Experts Reviews · Company report
ADRIUM service solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty89−1.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

ADRIUM service solutions

Antioch, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 17 microwave repair services · 5.0★ from 190 Google reviews

Report card

Percentile vs other microwave repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ADRIUM service solutions is better than 98% of microwave repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ADRIUM service solutions is better than 97% of microwave repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ADRIUM service solutions is better than 89% of microwave repair services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ADRIUM service solutions is better than 100% of microwave repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ADRIUM service solutions is better than 100% of microwave repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ADRIUM service solutions is better than —% of microwave repair services.–
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Reviews for your job

Customers hired ADRIUM service solutions for 8 kinds of job.

ADRIUM service solutions for refrigerator/freezer repair

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Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$175–$390
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Refrigerator/freezer repair”

JS5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Skilled, Professional, On Schedule, and Excellent Customer Service! Our subzero freezer had stopped working and we got quite a few incorrect and bloated quotes for repair. Then we met with Andrew and Danny from Adrium. The diagnosis was spot on, pricing was transparent, and the depth of knowledge coupled with…

Great priceRefrigerator/freezer repairFreezer repair
Jeffrey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Arrived on time. Cleaned fridge and shelves thoroughly. Replaced air and water filters and took old ones back to recycle. Price was about $200 less than competitor.

Paid $400–600Reasonable priceRefrigerator/freezer repair
Samat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We got issue with refrigerator. Technician Sam from Adrium Service came and fix the same day.

Customer photo from Samat's review
Paid $400–600Great priceRefrigerator/freezer repair
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service, honest advice, helpful details and answers to my semi-wonky questions about LG refrigerator compressors! Both Andrew, who did the initial diagnosis, and Danny, who came to my home for an evening time compressor replacement, were great. Highly recommended.

Reasonable priceRefrigerator/freezer repair
Timothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service

Refrigerator/freezer repair
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Danny did a great job. Came quickly and diagnosed the issue with our refrigerator. No repairs needed, just some maintenance. Would definitely use them again.

Paid $1–200Great priceRefrigerator/freezer repair
ULocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had Andrew come over to inspect our HVAC and refrigerator. He provided outstanding service, stayed to inspect things for over 45 minutes and in the end, he recommended no repairs and said everything is in order. He was punctual, professional and very honest. Highly recommend him!

Great priceHVAC system maintenanceA/C system maintenanceHeating system repair
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Harkiryt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew was very professional and task oriented. He was also very nice to answer other questions about other appliances.

Dishwasher repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Anurag2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service and very professional

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Ross1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed a fridge and freezer fixed asap and messaged Andrei at 10pm on a sat night. He came the next morning at 7:30am and fixed it in 25 min! He also gave lots of helpful tips for all my other appliances around the house. He’s also got a super inspiring story!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
LindsayLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andy the appliance technician arrived on time, was courteous and friendly. But that's just the beginning! Andy proved to be Knowledgeable and Competent as well as Honest! Andy repaired my LG refrigerator after thoroughly and quickly assessing its problem. The Positive Interactions and Outcome of my experience…

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Conni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andy showed up earlier than scheduled, that was ok! So glad he could come out. Got to work, repaired our GE refrigerator & gave me recommendations about our other appliances too. Very nice young man, very professional, even my dog liked him. I will be keeping him in mind for future repairs! Very happy with price, too.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $600–800Reasonable priceRefrigerator/freezer repair
GeriLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
DimaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Refrigerator repairRefrigerator/freezer repair+ Responsiveness+ Punctuality

Price

$372+23% vs typical microwave repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 58%Overpriced 0%Not sure 3%

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