How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%87+6.2Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREAdvance Appliance Services
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.9★ from 1,736 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Advance Appliance Services for 8 kinds of job.
Advance Appliance Services for dishwasher repair
Clear ✕All 188 Google reviews tagged “Dishwasher repair” · showing 140
Great work. Very skilled technician. He explained everything and helped solve the problem.
Joe was a great help in the issue I had with the refrigerator. Very knowledgeable, very friendly, very helpful. Just an awesome experience.
Technician was polite, knowledgeable and delivered a thorough diagnosis. Fixed in timely fashion for less than I anticipated.
Have used them many times over the years. Best in town for appliance repair. Troy was great.
THEY DID AN EXCELLENT JOB. PREVIOUS TENANT HAD DAMAGED ICE MARKER, STOVE ELEMENT AND DISHWASHER. THEY PROMPTLY PROVIDED AN EVALUATION, ORDERED PARTS AND MADE REPAIRS. THEY WERE EFFICIENT AND COST WAS EXACTLY AS PROVIDED VIA ESTMATE.
our technician Alan was superb!
I request the same guy every time- Angel- he's competent and quick. He goes the extra mile every time -- he provides counsel that saves $$. Grateful for a company that vets their people well. That hasn't been my experience with other providers. Wolf stove, sub zero fridge, dacor microwave, asko dishwasher...
Identified the issue and solved it . Wish it was quicker but that was an issue with Bosch shipping the replacement part. Clint was extremely professional and informative.
Chelsea, Drew, Wayne and the rest of the Advance Appliance crew are wonderful. Quick response, expert analysis and prompt repair.
Very prompt, and explained everything very well.
Can't thank Alan from Advance Appliance enough. The dishwasher hasn't been getting hot or cleaning the dishes well since this past winter's ice storm. Alan came out and tested the control board but everything tested fine. After he changed a setting, we got a few okay washes before it got worse. Alan came back and…
Whenever appliance problems arise, we always turn to them, and they deliver professional, excellent work. We recommend them 100%.
Repairman did good work.
Great experience! Very knowledgeable, prompt, and best of all - my dishwasher is fixed!!
We have a variety of high end appliances that are a little on the "older" side (happens to the best of us), yet Advance Appliance always sends the right tech for them they are always professional, scheduling is a breeze, timely and have always repaired everything. We've been their clients for about 4 years. Will not…
This is the Service you always hope for when you call for a repairman. The scheduler gave me a day and let me know that the block of time would be settled a little closer to the day. A day or two before the appt, Carlos texted me to tell me the 3hr block he would aim for, to check if it was OK. The two times he…
Good service. Professional and professional service and customer service.
Honest and reliable. I wouldn’t go anywhere else.
The service provider was great. He quickly found the problem. Very pleased with his service.
Clint was great! Super professional.
Excellent service from Advance Appliance Services! Jeremy was prompt, courteous, and very professional. He quickly diagnosed the dishwasher leak issue and explained everything clearly. Fast response time and great customer service — highly recommend!
My dryer was a hot mess......the technician was great and spent a ton of time cleaning it up and reworking the venting. very pleased!
Advanced Appliance quickly diagnosed why my dishwasher was not working, ordered the part and fixed it 2 days later. Very professional. I always use this company
Great communication on the service date and time. Fast and excellent work performed by a friendly and informative worker. We’ll be sure to use the service again when the need arises.
We gad the best experience with advance appliance service. The technician was extremely knowledgeable, efficient and polite. This was a warranty repair so I was not charged for it.
Friendly and helpful service. And I appreciate how quickly they were able to get me scheduled after the ice storm.
Troy was very courteous and thorough.
Clint is the best
Very impressed with the Repair person. He was thoughtful and thorough. He took time to explain what was the issue and what were solutions. would definitely call them again.
Fine if you have a quick and easy repair they can get to in the first visit. Used them for my dishwasher and that was the case. Used them again for my washing machine... The technician was nice and friendly, showed up within the time window. Unfortunately the issue with my machine called to order parts. They charge…
on time. Very efficient
I had the very best experience with my service call and repair of my Bosch dishwasher. The tech was engaged, educational and very good at what he does. Given they are authorized for a number of brands they seemed prepared even with replacement parts on the truck which daves the day. I was so pleased about the…
Andrew clearly explained the problem and solution. He was very courteous and professional. I’d highly recommend this company!
Excellent service and competitive pricing. Good friendly service.
Dishwasher needed repair. Appliance sent a technician who diagnosed the problem and repaired it on site. Outstanding! Technician clearly explained the problem and options and best current solution. it took four days to get to me. Wish it would’ve been sooner, but I understand
The technician was very knowledgable about my Asko dishwasher. He made several attempts to reset it and it worked. This saved us considerable cost. He also made sure I knew about the warranty and alerted me to future issues that could occur and advised on products that he trusts.
Great experience with Advance Appliance Service on my dishwasher repair. They were very quick to get someone out to look at the dishwasher and our technician, Angel, was very knowledgeable and professional. They quickly diagnosed the problem and scheduled a quick repair. I would recommend them to everyone.
My technician Andrew was so knowledgeable and was able to easily identify the issue with my dishwasher and repair it. He also gave me great maintenance advice for the future as well. Excellent communication of estimated arrival time for the following day, and kept me up to date when he was on his way. Scheduling the…
Jeremy at Advanced Applicance Services was fantastic when our dishwasher broke and we wanted to save it versus buying a new one. He was thorough, quick, and when one issue popped up after the initial issue he diagnoses, he was quick to get the part ordered and fit us in as soon as he could. Definitely would call Advanced Appliance Services again!
No one can come close to Clint on customer service and knowledge. We’ve used them numerous times and have exceeded expectations every time
Very considerate and knowledgeable repairman.
Andrew was excellent and his advice for me on ways to help maintain my dishwasher going forward was extremely helpful.
My technician was great! Such a professional and informative guy.
I have hired Advance on many occasions. Prompt, polite, and professional...and the service charges and parts are surprisingly very reasonable. High recommended!
Clint always does a thorough complete analysis and repair. Carlos quickly diagnosed our dishwasher problem and had us operational in short order. Thanks
Always fixing the issue…kind and reliable!
Initial quote from a different company to fix our Asko dishwasher was solely for a replacement. Advance was able to diagnose the problem and save us over $1500. Thank you!
Alan serviced a couple of our appliances recently; one of which had been worked on before. He performed a miraculous repair that other technicians could not accomplish. Said repair saved us from spending thousands on a replacement. He is the most professional technician that I have ever seen. He’s also a nice gentleman and a credit to his employer.
Andrew was extremely courteous and repaired our dishwasher quickly. He worked late that day to be able to come by and get us up and running.
Very professional
The only appliance company I reach out to; their knowledge of high and higher end appliances is not matched by other companies.
Knowledgeable, efficient, and effective. You can’t ask for more than that. Have called them before and will call them again.
I've used these guys for 20 years. They are always so professional, reliable and try to help. Can't imagine using anyone else.
Andrew was knowledgeable, thorough and explained every step, best course of action and very honest.
I had a dishwasher leak that required advance appliance services to see. Their service was exemplary. They were timely, competent, and careful. I highly recommend them.
Always a great experience with this company!
The young man who fixed our appliance was very knowledgeable and a great personality.
Technician was on time, friendly, professional, and proficient.
Clint was on tone courteous very professional and willing to do what ever it would take to repair our ice machine. He explained what our issue was and gave us all the time needed to correct our problem. A+ rating. Thank you Clint.
Advance Appliance did a wonderful job for me and my family. I am 100% confident they could do the same for you.
I was very pleased with the service on my dishwasher. The technician arrived on time, diagnosed the problem, was able to repair the problem. The technician ran two test cycles to be certain the dishwasher was operating properly. I cannot day enough about the high quality of service received. Thank you advanced appliance.
We have used Advance Appliance for twenty plus years. They have helped us fix and maintain our refrigerator, ice maker and gas range. Great technicians! Excellent company! Best in Nashville!
The repair was timely, successful, and reasonable in price.
Jeff was exceptional!
Great service. Their staff is knowledgeable and friendly. They are the only service company we have called for the last 12 years.
Excellent service provided by Troy! Thanks!
Awesome service! Kevin was on time, extremely professional and honest regarding my broken dishwasher. I highly recommend this company and will definitely request Kevin again. 100%
Advance Appliance has come many times to fix an appliance under warranty. They have been what anyone would look for and expect with appliance repair. Responsive, professional and courteous in every way.
These folks are wonderful. They have done great warranty work for Goodall Homes. I will use them in the future - if need be.
They were very organized, great customer service and our repair guy Alan was awesome. He really worked hard to communicate and solve our problem!
Really expensive. I was actually pretty surprised at how expensive it was. A couple weeks before, as fate would have it, I saw a brand new Maytag washing machine for close to what i paid to have mine fixed. If I had it to do over, I should have gotten a couple of quotes but these businesses have you where they want…
Fast and transparent. Will use them again.
Great diagnoses and repairs of my Bosch dishwasher. Knowledgeable and prompt service.
Repairman was very nice and communicated what was going on with our dishwasher and solutions. This is the 3rd time I’ve used Advanced Appliance for appliance repair. I will continue to use them and recommend them. Great service at a fair price.
Stuart was great! He fixed our dishwasher door to be as good as new.
We had several items that needed repair including an oven, refrigerators, and a dishwasher. The Advance Appliance representative showed up on time, worked methodically for several hours, and addressed all our problems. He even created a gasket from a bike inner tube to replace one that had worn out on our…
We have used Advance Appliance Services for years. They have serviced appliances at our home and our short term rental. They are professionals! The sweet lady that set our appointment and Allen our technician were so kind and patient. Great job! Great price! Quick service! Highly recommend!
Shawn was very professional and timely.
I have used Advanced many times. Compared to other repairs peeps Advanced is several steps above.
Alex was very helpful and polite
the technician came to do the repair without the needed parts even tho this was outlined in detail before. However, he apologized and went immediately to the store retrieved the needed part and returned and completed the repair efficiently and professionally and went out of his way to answer an unrelated question. will definitely use again
We’ve had Advance Appliance repair our oven, dishwasher and washer over the years. Always excellent service, they show up when they say they will and explain things clearly. Joe is the person who repaired everything for us.
Repaired my Bosch washer, which I love. 💕. They were able to get the parts and fix it in 2 weeks. Great job !!!
Can't say enough good things about this business. Joe was our service tech, and the young man was very knowledgeable about our dishwasher problem and got us running in no time. I would use AAS always.
Everyone I interacted with at Advance Appliance Services was efficient, kind, courteous and knowledgeable. I will definitely be using and recommending them in the future.
Great Service!!
Noah was the best ! So appreciative of his expertise
Noah was amazing! He diagnosed the problem with the dishwasher immediately. He ordered the part and because another repairman from Advance misdiagnosed the problem, he told me there would not be a charge since the other repairman had previously been there four times and could not rectify the problem. Ask for Noah when you schedule service!
Fixed door
These people do an amazing job!
Noah was great! Did an amazing job!
Knowledgeable and friendly
Very professional and discussed options.
Excellent Company
Have used them for 3 appliances and they are excellent.
Eric is an excellent technician. He’s very knowledgeable about the working details of all appliances. I learned a lot from him.
I started trying to get this dishwasher repaired on August 5. David had to come out three different times, but finally, at one point it seemed like it was repaired but then it only lasted about a week before it started giving an LE code. It hasn’t even been 30 days and I spent over $500 at his suggestion over by a…
Repairman was professional. He gave me a window of time as to when he would show up. If he was later than he anticipated, he contacted me. Price was reasonable compared to other repair service shops.
Excellent service and great customer service. We will use this company for future repairs.
Jeremy came over on time, figured out the problem and had to order a part. Two days later he called and came over and installed the part and it was fixed. Pretty easy all the way around and Jeremy is a good guy.
Professional, courteous repairman-Sean He was a true asset to Advance Appliance
I love that they took the time to show me how to care for my dishwasher and helped me locate the filter. I would use them again for other appliances as well.
I paid $450 dollars for my ice maker to be fixed in January (had to order a part + install). A few months later, it’s still barely making ice. I had Advance Appliance come back out to say it would cost another $550 dollars to make it work correctly. And the service fee to hear that news was $133. I am not moving…
Did not inform me up front of the cost of service call. Did not provide a written estimate of repairs, paper or electronically. Did repairs and charged me more than the verbal estimate. Very unprofessional. Would not trust them again with my business.
I use this Company alot they are the best
Everything about their service was great. The only reason I gave only 4 stars is that the only thing that needed repair on my dishwasher was the handle and the cost to replace it was over $200, (including parts, labor, service charge, tax) which seemed excessive to me since the cost of the part was less than $40.
Sean was friendly and did a great job. He came early. I would call Advance again for sure.
Great service as always
Clint was polite, professional and knowledgable. He shared the user guide with me and took time to explain the features of the dishwasher that I wasn't aware of.
This company has been the best appliance repair company we’ve ever used. They have always been honest and on time. Never had to wait too long for service unless part is back ordered which is beyond they’re control. They communicate (which is HUGE ) and let you know exactly what’s going on and when to expect them.…
Advanced Appliance has earned my trust having completed a number of repairs on my appliances over the years. Technicians are top notch and show up on time. I highly recommend this organization for all home appliance repairs.
Outstanding customer service.
Technician diagnosed and estimated repair for the amount quoted. Wait time for parts was a bit long but not out of bounds for current supply chain issues. Repairs were scheduled and executed during promised time and invoice was the same as estimated. Repair has fixed issue so far.
I have been a loyal customer of Advanced Appliance since 1998. Doug and his team are very knowledgeable, trustworthy, efficient and competent to service all brands of appliances. I highly recommend them!
Prompt. Polite. Professional. All the things.
The technician Carlos was extremely helpful, informative and knowledgeable. He patiently answered all of our questions and made sure we fully understood the situation. The ultimate news wasn’t great (need a new dishwasher), but we felt empowered to take the needed next steps.
Excellent experience with this company. Good communication, easy scheduling, and really friendly and patient technician. We would definitely use them again in the future.
Excellent- especially John!
The repair man fixed the freezer (ice backing up) and the dishwasher was tilted and needed to be secured. I trust this will fix both issues. There were 2 previous attempts to fix the dishwasher and the “fix” didn’t last. Thank you for the service and professionalism!
super service! Sean was great! Highly recommended and will use again (but hope we don't have anything ELSE break at our house!!! :)
Great customer service from the initial call to when the technician arrived. Appointment made within a few days of contact. On the scheduled day, they let us know 1st thing in the morning when we could expect them. Technician very professional and knowledgeable. We will them for all of our appliance repair issues
Scheduling was prompt and Carlos was knowledgeable about my dishwasher repair. Very satisfied with them and will call again when I need them!
Excellent in every way.
Professional service in every respect. Organized and courteous scheduling, prompt and professional service call, and made sure the job was done well and right, even returning quickly when there was another problem. A great experience and would definitely recommend.
On time and professional. Reasonable price.
Advanced Appliance has helped us many times over the years since 2008. Their service is always exceptional & there is not enough room to list all of the good qualities of this company & their technicians! We highly recommend Advanced Appliance for all of your appliance repairs!
I called 3 different appliance repair places in Nashville, and they were the only ones that would service a 2 year old Samsung. The Samsung dishwasher repair was ok, except the technician double billed me for the part (water pump). Total repair cost ended up being close to $480. It was a mid to upper range…
On time professional and friendly. Always use them for any appliance issues.
It was a good experience as far as the repair and the person, Clint. He was courteous, polite, did the work quickly, and quoted the price of the repair parts and gave us several options. I would call again for a repair.
The gentleman came to my home in a timely manner. He got busy with my dishwasher immediately. I though the soap dispenser wasn’t working correctly. Not the case. Found out that there was a part that needed to be replaced. Replaced the part and started the machine only to realize there was a small leak. Had to…
This is not my first time using Advance Appliance Services nor will it be my last! How would I describe them in a word....AWESOME! My first visit was from Clint, and I will wait however long it takes to get an appointment with him. Basically, he is worth the wait! That being said, I usually only wait a day or so to…
Not able to repair dishwasher. Barely two years old. motor breakdown. Part not available for months. Repair as costly as new machine. Repairman did not wear mask the whole time he was in my house.
Excellent service and communication
Great company. Thoroughly explained the situation. Excellent installation of new dishwasher. Very professional.
Very thorough and professional. Let us know everything that was wrong and gave us price to repair. Would definitely use again and recommend! Thanks!
These guys rock! Excellent job, communication and timelyness. Sean did a great job of keeping in touch, showed up when he said and did the job quickly. Highly recommended!
Always reliable, quality service. They know how to repair the problem
Shaun could not have been better. He diagnosed the problem, went out for the part and had it working in record time. He couldn’t have been nicer or more knowledgeable.
I have used Advance Appliance for years. It has always been a positive experience! This time we had to wait for a part for several weeks but other than that they were great! Would have been 5 stars without the wait!
We had never used Advance Appliance prior to this occasion. From the time I called their office until completion of the repair, I was thoroughly impressed. It was easy to make the appointment, the response time was quick and the work was professionally performed at a reasonable charge. What more can you ask for!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 212 | $196–$435 |
| Dishwasher repair | 188 | $119–$377 |
| Washing machine repair | 117 | $126–$371 |
| Dryer repair | 102 | $176–$359 |
| Stove, cooktop & oven repair | 99 | $132–$421 |
| Oven repair | 87 | $153–$427 |
| Freezer repair | 81 | $158–$471 |
| Refrigerator/freezer repair | 49 | $132–$440 |