Experts Reviews · Company report
Advance Appliance Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%87+6.2Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Advance Appliance Services

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.9★ from 1,736 Google reviews

Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advance Appliance Services is better than 88% of appliance repair.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advance Appliance Services is better than 87% of appliance repair.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advance Appliance Services is better than 87% of appliance repair.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advance Appliance Services is better than 98% of appliance repair.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advance Appliance Services is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advance Appliance Services is better than 87% of appliance repair.A
87

Reviews for your job

Customers hired Advance Appliance Services for 8 kinds of job.

Advance Appliance Services for dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.102
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$359
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 102 Google reviews tagged “Dryer repair” · showing 40

Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Joe was a great help in the issue I had with the refrigerator. Very knowledgeable, very friendly, very helpful. Just an awesome experience.

Paid $500+Reasonable priceDishwasher repairDryer repairWashing machine repair+ Punctuality+ Value
ted3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Replaced rollers on Speedqueen dryer.

Paid $250–300Reasonable priceDryer repair
Tyler10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Service was great. But never got an invoice for the work performed.

Dryer repair
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our cloths dryer would not start. The repairman diagnosed a bad motor as the cause. A new motor would be near the cost of a new dryer. I have ordered a dryer from Costco.

Paid $100–150Reasonable priceDryer repair+ Responsiveness+ Punctuality+ Quality
Stephen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

our technician Alan was superb!

Paid $400–450Reasonable priceDishwasher repairDryer repairStove, cooktop & oven repair
JerryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chelsea, Drew, Wayne and the rest of the Advance Appliance crew are wonderful. Quick response, expert analysis and prompt repair.

Great priceDishwasher repairDryer repairWashing machine repair
johnatanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Whenever appliance problems arise, we always turn to them, and they deliver professional, excellent work. We recommend them 100%.

Great priceDishwasher repairDryer repairWashing machine repair
L.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience. We thought we were going to have to buy a new dryer based on the problems we were having with it but the technician fixed it and it runs like new. He was also on time and very courteous.

Reasonable priceDryer repair
L.A.Local Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have a variety of high end appliances that are a little on the "older" side (happens to the best of us), yet Advance Appliance always sends the right tech for them they are always professional, scheduling is a breeze, timely and have always repaired everything. We've been their clients for about 4 years. Will not…

Paid $200–250Reasonable priceDishwasher repairDryer repairWashing machine repair
Bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wayne made the repair promptly and efficiently. I recommend this firm without reservation.

Paid $200–250Reasonable priceDryer repair
Judy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Advance Appliance is ALWAYS the first call I make when we need an appliance service. Their team is the most knowledgeable, experienced group of technicians in this city. Not only are they professionally the best, they are outstanding individuals, always friendly and ready to answer any questions I might have.…

Paid $100–150Reasonable priceDryer repair
Allan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alan was prompt , friendly & effective .

Paid $150–200Reasonable priceDryer repairService not listed
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Was able to schedule service call in about 3 days. Technician was on time and very knowledgeable. Suggested new dryer option as ours was old enough that it was not worth fixing. We decided on Speen Queen basic manual model with manual knobs and no digital displays or electronic options. No bells and whistles.

Paid $100–150Reasonable priceDryer repair+ Value
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The repair was done quickly and very courteous! Would definitely use again!

Paid $450–500Reasonable priceDryer repair
Howard12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent workmanship and timely performance. Why use anyone else? Detail analysis and extra effort. Worth the cost for such peace of mind. Really complicated repair. Perfect forethought picking up parts.

Dryer repair+ Responsiveness+ Punctuality+ Quality
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent efficient service

Paid $300–350Reasonable priceDryer repair
Stacey12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alan was a great technician. He was prompt and knew exactly what he was doing, so much we asked for him a second time.

Dryer repairWashing machine repair
Susan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our experience with Advance Appliance was great. Our technician explained our problem. Returned with the parts and fixed our gas dryer. It is working perfectly.

Paid $450–500Reasonable priceDryer repair
MatthewLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Huge thank you to the Drew, Melissa and the team over at Advance Appliance Service. Alan helped get our dryer vents replaced and cleaned. Alan was courteous, efficient and really helpful. Definitely highly recommend and will be using again!

Great priceDryer repair
Lynn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

My dryer broke down right before New Years. I scheduled an appointment for repair for after the holiday. The technician arrived on time and was able to get my dryer back up and running quickly. I appreciate this company and their skilled technicians. They have always provided great service for me. Thanks!

Dryer repairRefrigerator repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
john13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Courteous; professional. Fixed dryer on initial visit. Very happen with service

Reasonable priceDryer repair
Jon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Clint always does a thorough complete analysis and repair. Carlos quickly diagnosed our dishwasher problem and had us operational in short order. Thanks

Paid $300–350Reasonable priceDishwasher repairDryer repair
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic response by the Advance Appliance team. Quick response and fast identification of the problem. Provided cost estimate and time to complete. After approval, corrected problem and provided fantastic communication. All of this in 24 hours. I will definitely use Advance Appliance whenever needed.

Reasonable priceDryer repair
Roopa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wayne was great! He was able to fix my dryer quickly and inexpensively.

Reasonable priceDryer repair
MELISSALocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job- very professional and knowledgeable

Paid $100–150Reasonable priceDryer repair
Jack4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A fine appliance service. We have used the company twice both technicians were excellent and explained options well. This last call was for maintenance service for refrigerator, washer, & dryer. Andrew was excellent! I am quite pleased.

Reasonable priceDryer repairWashing machine repairRefrigerator repair
RickLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came out same day and did great repair.

Reasonable priceDryer repair
dbcejc3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tech was professional and most important, honest. He let us know what was was wrong and how much. And the price was not unre

Dryer repair+ Responsiveness+ Punctuality+ Professionalism
Dr.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Advance Appliance did a wonderful job for me and my family. I am 100% confident they could do the same for you.

Dishwasher repairDryer repair
LeslieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent company! Professional, prompt and courteous! Will not disappoint!

Dryer repair+ Responsiveness+ Punctuality+ Quality
W10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have used Advance Appliance for many years and have always found them to be responsive and professional.

Dryer repairRefrigerator repair+ Responsiveness+ Punctuality+ Professionalism
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Wayne and Noah got our dryer fixed nicely and we are very pleased.

Dryer repair
JoanneLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience! Technician was prompt, considerate and great with my barking dog! He analyzed quickly, corrected the problem and was out in 15 minutes. Thank you!

Dryer repair+ Responsiveness+ Punctuality+ Quality
Lydia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repairman was on time, personable, and informative about the problem and repair. Very nice customer service schedule repair.

Dryer repair+ Responsiveness+ Punctuality+ Quality
Vickie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Diagnosed problem quickly. Getting the part took some time but the actually repair was quick! Tech was very professional and knowledgeable. Thank you

Dryer repair+ Responsiveness+ Punctuality+ Quality
Jan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The serviceman was prompt, found the problem with the dryer and had it fixed in a few minutes.

Dryer repair+ Responsiveness+ Punctuality+ Quality
Brian15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Customer service was excellent! The technician diagnosed the problem, ordered the part and came back to install. The dryer runs great! I have used Advanced several times and the service has been excellent!

Dryer repair+ Responsiveness+ Punctuality+ Quality
Jeanetta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I guess there was another problem with the dryer and I called them back and in quick response they are coming back out to fix the dryer again very good very professional.

Dryer repair
Kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Addressed the issue that we had concluded needed a new part. Technician arrived, made assessment to replace part ( which he had on hand- we provided the model and SS# of our dryer when making appointment because we were fairly sure a part would be required to repair) Work was performed, part replaced and the dryer…

Dryer repair+ Responsiveness+ Punctuality+ Professionalism
Leslie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt, courteous, and thorough! Advance Appliance will be my first call every time for any appliance repair needs.

Dryer repair+ Responsiveness+ Punctuality+ Quality

Show more dryer repair reviews (62 more) →

Price

$209-23% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 77%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator repair212$196–$435
Dishwasher repair188$119–$377
Washing machine repair117$126–$371
Dryer repair102$176–$359
Stove, cooktop & oven repair99$132–$421
Oven repair87$153–$427
Freezer repair81$158–$471
Refrigerator/freezer repair49$132–$440

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