Experts Reviews · Company report
Advance Appliance Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%87+6.2Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Advance Appliance Services

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.9★ from 1,736 Google reviews

Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advance Appliance Services is better than 88% of appliance repair.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advance Appliance Services is better than 87% of appliance repair.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advance Appliance Services is better than 87% of appliance repair.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advance Appliance Services is better than 98% of appliance repair.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advance Appliance Services is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advance Appliance Services is better than 87% of appliance repair.A
87

Reviews for your job

Customers hired Advance Appliance Services for 8 kinds of job.

Advance Appliance Services for microwave repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Microwave repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 21

All 24 Google reviews tagged “Microwave repair” · showing 20

Leesa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience was grand, to say the least. Clint is by far the most thorough, professional and kind man. Advance Appliance Services should be very proud of the representation he brings to the company. This is my second appliance to be repaired by this man and he is the very best you can ask for. Thank you, Clint and A.A.S.!

Reasonable priceWashing machine repairMicrowave repair
Andrew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fantastic experience and great technician who was very nice and went over estimate before fixing the microwave. The best place for repairs!

Microwave repair+ Responsiveness+ Punctuality+ Quality
Katherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As always, they were on time, professional and responded to all my questions. we have been with AA for over 20 years

Microwave repair
Barbara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We can always count on Advance Appliance Service to accurately and efficiently diagnose and fix our appliances. They are our first call. This time it required removing and disassembling a combo microwave and convection oven built in unit to get to the one part that had failed and they got it done in an afternoon.

Microwave repair+ Responsiveness+ Punctuality+ Professionalism
Jordan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+++ service. Got my microwave up and running in no time…. Highly recommend

Microwave repair+ Responsiveness+ Punctuality+ Quality
Mathios6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician was honest and knowledgeable.

Microwave repair+ Responsiveness+ Punctuality+ Quality
Sally5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Trip fee was very expensive, cannot be used to words the work done. Did not know the exact charge for fixing the appliance until it was done. However the service guy was very courteous and knowledgeable.

Microwave repairStove, cooktop & oven repair− Professionalism− Value
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always on time, professional and rates are reasonable.

Dryer repairMicrowave repairOven repair+ Professionalism
LesLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were able to fix my microwave oven. Carlos was outstanding. I would use them again for any appliance repair.

Microwave repair+ Responsiveness+ Punctuality+ Professionalism
GaryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recently had our in-counter microwave repaired. Mr. C. Crowder from Advance Appliance Service did an excellent job of making our microwave as good as new. He was prompt, professional, and friendly. I was impressed with the unobtrussive work station that he set up in the kitchen so that he had all necessary…

Microwave repair+ Responsiveness+ Punctuality+ Quality
H7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Advance Appliance for years and they have always provided excellent service. Recently, Eric came to repair our GE Advantium oven. The problem was not easy to locate, but Eric persisted, even calling GE to consult with their technicians. He ordered a part and came back for a second visit. The part…

Microwave repair+ Responsiveness+ Punctuality+ Quality
ConorLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable, on-time, and kept me informed when parts came in. Highly recommended.

Microwave repair+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 365 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brooke was helpful working with me and Bosch to get my defective micro repaired. Dan did the new install of the part and was great. Very happy with the service.

Microwave repair+ Punctuality+ Quality+ Professionalism
Jeannie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very responsive! Darrin kept us updated on the progress. There was a delay in service but our own personal scheduling played a part in that. When Darrin arrived he was very quick and even offered to replace a cabinet drawer that was taken out due to service.

Microwave repair+ Responsiveness
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carlos came out twice. Very professional and knowledgeable. Courteous. Fixed all 3 appliances. Highly recommended!

Microwave repairRefrigerator repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
D.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Advanced Appliance has earned my trust having completed a number of repairs on my appliances over the years. Technicians are top notch and show up on time. I highly recommend this organization for all home appliance repairs.

Dishwasher repairMicrowave repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have used this company to repair all of my appliances since I first used them. They are professional, knowledgeable, clean & nice. When my microwave quit working just before Thanksgiving & needed a part they didn’t have in stock, they gave me a loaner until they could get my microwave operable. I highly recommend them for all your appliance repairs!

Dryer repairMicrowave repairOven repair+ Responsiveness+ Punctuality+ Quality
Yvette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent and professional service with cheerful attitude. Went above and beyond expectations.

Microwave repair+ Responsiveness+ Punctuality+ Quality
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have used Advance Appliance for years to repair & install various appliances. You will not find another company with service personnel that are more professional & honest than Advance Appliance. They are certified for all brands & I highly recommend them.

Microwave repair+ Responsiveness+ Punctuality+ Quality
aliene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Microwave repair+ Responsiveness+ Punctuality+ Quality

Show more microwave repair reviews (4 more) →

Price

$209-23% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 77%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator repair212$196–$435
Dishwasher repair188$119–$377
Washing machine repair117$126–$371
Dryer repair102$176–$359
Stove, cooktop & oven repair99$132–$421
Oven repair87$153–$427
Freezer repair81$158–$471
Refrigerator/freezer repair49$132–$440

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