Experts Reviews · Company report
Advance Appliance Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%87+6.2Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Advance Appliance Services

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.9★ from 1,736 Google reviews

Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advance Appliance Services is better than 88% of appliance repair.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advance Appliance Services is better than 87% of appliance repair.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advance Appliance Services is better than 87% of appliance repair.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advance Appliance Services is better than 98% of appliance repair.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advance Appliance Services is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advance Appliance Services is better than 87% of appliance repair.A
87

Reviews for your job

Customers hired Advance Appliance Services for 8 kinds of job.

Advance Appliance Services for oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$427
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 88 Google reviews tagged “Oven repair” · showing 20

James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Teck knowledgeable answered my questions and showed me a different setting to use. Eric is an asset to your company! I always look forward when he comes by. Brandy is fantastic taking care of my concerns.

Paid $100–150Reasonable priceOven repair+ Responsiveness+ Punctuality+ Quality
MikeleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had 3 companies come out to do our appliance repair. This is the first one that was able to fix it & they took care of it immediately. Wish we called them first! We saved their info and will call again next time we need someone!!!!

Reasonable priceOven repair
Kate7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I request the same guy every time- Angel- he's competent and quick. He goes the extra mile every time -- he provides counsel that saves $$. Grateful for a company that vets their people well. That hasn't been my experience with other providers. Wolf stove, sub zero fridge, dacor microwave, asko dishwasher...

Not sureDishwasher repairFreezer repairOven repair
johnatanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Whenever appliance problems arise, we always turn to them, and they deliver professional, excellent work. We recommend them 100%.

Great priceDishwasher repairDryer repairWashing machine repair
Alec7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I was very happy with work by Advanced Appliance! I would recommend them to anyone!

Oven repair
L.A.Local Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have a variety of high end appliances that are a little on the "older" side (happens to the best of us), yet Advance Appliance always sends the right tech for them they are always professional, scheduling is a breeze, timely and have always repaired everything. We've been their clients for about 4 years. Will not…

Paid $200–250Reasonable priceDishwasher repairDryer repairWashing machine repair
SusanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is the Service you always hope for when you call for a repairman. The scheduler gave me a day and let me know that the block of time would be settled a little closer to the day. A day or two before the appt, Carlos texted me to tell me the 3hr block he would aim for, to check if it was OK. The two times he…

Reasonable priceDishwasher repairFreezer repairOven repair
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a great appliance repair experience with Advance. Our tech was very knowledgeable and friendly. He answered all our questions. We were able to get an appointment within a few days of calling. When they knew what day the parts would be received they called to schedule our second visit. Considering the…

Paid $500+Stove, cooktop & oven repairOven repair
lesley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Angel is the best. He’s knowledgeable, friendly and honest plus the office staff is great as well. Highly recommend Advanced

Paid $350–400Reasonable priceOven repair
Neil8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Job well done. Would recommend. Alan was professional and informative.

Oven repair
KellyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had EXCELLENT service to repair our lower Bosch oven. Our oven would not heat to temp, but the broiler still worked. As mechanical engineers, we did some troubleshooting and called for service. Azrielle answered the phone and listened to what we had done. She let us email photos, videos, and a list of what we had…

Paid $450–500Reasonable priceOven repair
ShannonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Advanced has always been reliable for us. Good communication, reasonable pricing, honest, and they fix the issue right the first time. Recommend them to anyone in the Nashville area!

Reasonable priceOven repair
Pamela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

This was my second experience using Advance Appliance Services and I was so pleased. Troy was the technician who came out to repair the doors on our Thermador professional oven. He found the source of the problem quickly and was able repair both doors and the panel below that contributed to the problem. He was both…

Paid $200–250Reasonable priceOven repair
Ron15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very friendly service at a reasonable price! Highly recommend!

Paid $300–350Reasonable priceOven repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Angel showed up on time and diagnosed the problem with our Bosch Oven quickly. By luck, he happened to have the part on his truck and was able to replace the part quickly. Very impressed with his knowledge about the appliances and will use Advance Appliance for future services.

Paid $500+Reasonable priceOven repair
df8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Clinton was very clever in fixing the issue with the oven doors since the door hinge parts are no longer made for our 2012 Thermador built in ovens. He was able to switch doors on the double oven addressing the issue for the time being. His efforts were greatly appreciated this being Thanksgiving!

Paid $100–150Not sureOven repair
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great timely dependable service

Paid $150–200Reasonable priceStove, cooktop & oven repairOven repair+ Responsiveness+ Quality+ Professionalism
cathleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Advanced appliance always the best and reliable. I’ve used them for over 20 years

Paid $150–200Reasonable priceOven repair
BarbaraLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We rely on this co. for most appliance repairs. The technicians are polite, professional and hardworking. Appreciate the text the night before an appt. confirming approx. time of arrival.

Paid $150–200Not sureFreezer repair+ Punctuality+ Quality+ Professionalism
D&S8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used this company several times. They are very professional. Clint has been our technician each time. He is so knowledgeable about the products worked on. Clint always texts the evening before to let you know a 2 hour time frame that he will arrive. He comes to the home prepared to inspect and or service the…

Paid $150–200Reasonable priceOven repair

Show more oven repair reviews (68 more) →

Price

$209-23% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 77%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator repair212$196–$435
Dishwasher repair188$119–$377
Washing machine repair117$126–$371
Dryer repair102$176–$359
Stove, cooktop & oven repair99$132–$421
Oven repair87$153–$427
Freezer repair81$158–$471
Refrigerator/freezer repair49$132–$440

Compare with