How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%87+6.2Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREAdvance Appliance Services
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.9★ from 1,736 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Advance Appliance Services for 8 kinds of job.
Advance Appliance Services for refrigerator/freezer repair
Clear ✕All 49 Google reviews tagged “Refrigerator/freezer repair”
These folks are so good & efficient.
Technician was excellent. On time, polite, wore booties when asked, and cleaned the work space.
The tech new his business and found the problem quickly. I am very satisfied with results from this appliance service.
Andrew provided excellent service for our refrigerator, and I didn’t have to wait very long for an appointment.
Excellent response and service. The technician explained what was wrong with fridge and how the part would fix while also giving me an option to bandaid it temporarily if I wanted to think about it. They are reliable and honest company! Highly recommend
Clint is very professional, and got our ice maker working in no time and for half the price that the other business came out and did not even fix. I would call Advance Appliance for any repair needs I had.
Have used this company for years in my property management business. Never been disappointed!
This is the 5th time I have used Advanced repair and I can not say enough about them. There are other Appliance repairs companies I have used in the past and felt like I was not being told the truth about a repair or replacement. These guys are honest and charge an appropriate amount for repairs. They were on time…
Clint was on tone courteous very professional and willing to do what ever it would take to repair our ice machine. He explained what our issue was and gave us all the time needed to correct our problem. A+ rating. Thank you Clint.
Awesome service!! Very knowledgeable
I reviewd AAS 3 yrs ago for my dryer. Fast forward to last week when my Samsung fridge refused to dispense water. My only call was to AAS. On service day, my tech, Jeff, arrived on time, thoroughly evaluated the situation and said he believed the line to the water dispenser was simply frozen. He adjusted the…
Your tech, Dan, showed up when scheduled, diagnosed the issue, located the necessary part close by, got it, installed it and now refrigerator works like new. Very efficient service! But I have used you before with the same results. Thanks
Jeff was prompt, efficient and explained the problems and solution for our Samsung refrigerator. Thank you!
Super nice people. Complete pros. Fixed our problem and bent over backwards to help us with warranties. Really could not recommend more! Service tech Joe is the best!
Advance Appliance is my first call for all repairs. Most recently Alan fixed the ice maker in our 3 year old fridge. After diagnosing the problem he encouraged us to call the manufacturer to ask that the extended warranty cover the parts because it was an electronic malfunction. This advice saved us a good chunk of…
We hired Advance Appliance Services to fix a bottom freezer on our Bosch fridge that was left open for two weeks while we were out of town… We had been told by another service provider (who couldn’t do the work) that we needed a whole new compressor, which would have cost us around $1350. The Advance Appliance…
$1,500 for 1.0-1.5hr labor! I have an "S" stamped on my forehead for stupid. I trusted & paid without seeing details. Their tech told me he gave me a break because he wouldn't have to remove fridge doors and I had clamp work lights illuminating the area, cleared work space and even had a small step ladder in place…
Great experience, as always!!!
Diagnosed properly on first visit, fixed with no issues on the second visit.
Ice maker was out on my Electrolux freezer. I called for service and told them the ice maker needed to be replaced , and gave them the serial number and model. When the service person came out he said the ice maker needed to be replaced and he acted like he had no prior knowledge of the information I provided. He…
This is truly a great company. I had a very unusual problem problem with my ice maker/water dispenser and Jeremy did an excellent job diagnosing and repairing it! Would definitely use again!
The technician came out the same day I called and he was very professional & so nice. He came back later to make sure everything was ok after I called again with an issue that was user error. Advance Appliance will be my go to for any appliance repairs in the future.
Advance Appliance is the only company I’ve ever had to use. Always on time and they always fix the problem!
Very impressed with the level of knowledge and experience of this service provider and the quality of work performed. The price was very reasonable with work completed to great satisfaction. We highly recommend their services.
My 10 year old refrigerator/freezer stopped working. The tech from Advance diagnosed the problem quickly and told me there was no freon in the system. He also told me that much of the mechanicals are a sealed unit, that the unit needed replacement and that doing so is very expensive for both parts and labor. He…
The technician, Thomas was very knowledgeable and professional. When I called Advance to make an appointment every effort was made to service my appliance as soon as possible which demonstrated the companies dedication to service and customer first. I had never used this company however, I will not hesitate to use…
Advanced Appliance has earned my trust having completed a number of repairs on my appliances over the years. Technicians are top notch and show up on time. I highly recommend this organization for all home appliance repairs.
Clint was sent to our house. He diagnosed the problem, but didn’t have the part on his truck. He returned late in the day with our part, and fixed our dryer to our satisfaction. He was courteous, polite, and tidy. He gave me his business card, so I know WHO to call if we have another appliance misbehave.
Repaired leaking fridge
Royce is always so pleasant and capable, and as usual repaired our ice maker in no time.
Initial repair process started on April 12. Parts to be ordered to complete the process. Repairs are completed on April 23. The dryer is working well. Repair man was very personable and knowledgeable. We will continue to use Advance Appliance Services. Thank you!
Great service in phone and in person, on time, we’ll skilled
From the first call made to the end when. The repair was done, this company is the best! Highly recommended!
Prompt, efficient, friendly but most of all they get the job done! I was amazed when the refrigerator repairman knew exactly what was wrong within 5 minutes of his arrival. They are an amazing company and I’ll never use anyone else! T Burson Goodlettsville, TN
Advanced Appliance has helped us many times over the years since 2008. Their service is always exceptional & there is not enough room to list all of the good qualities of this company & their technicians! We highly recommend Advanced Appliance for all of your appliance repairs!
TOTAL PROS!
If I could give Advance Appliance 100 stars, I would. Never have I been so pleased with a service like this! They were so quick, friendly, safe and affordable. The staff are all so kind and our repairman was absolutely wonderful. Highly recommend!
Advance Appliance came to my home to repair two different issues. One was a service repair man who fixed a gas cooktop. There was also a crew of men who had to replace a panel on a refrigerator. On both cases the attitude of the Advance Appliance reps were outstanding. Not only professional but personally kind…
After reading reviews for various appliance service providers, I came across Advance Appliance and noticed the extreme difference in the amount and quality of their ratings versus that of other competitors in the area. I always read the reviews, not just look at the star rating. This gave me exactly what was needed,…
Ive enjoyed years of trusted repair service from this company.
Cost me $250 for them to tell me my refrigerator needed to be replaced. Thanks a bunch.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 212 | $196–$435 |
| Dishwasher repair | 188 | $119–$377 |
| Washing machine repair | 117 | $126–$371 |
| Dryer repair | 102 | $176–$359 |
| Stove, cooktop & oven repair | 99 | $132–$421 |
| Oven repair | 87 | $153–$427 |
| Freezer repair | 81 | $158–$471 |
| Refrigerator/freezer repair | 49 | $132–$440 |
