Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Advance Appliance Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%87+6.2Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Advance Appliance Services

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.9★ from 1,736 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advance Appliance Services is better than 88% of appliance repair.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advance Appliance Services is better than 87% of appliance repair.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advance Appliance Services is better than 87% of appliance repair.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advance Appliance Services is better than 98% of appliance repair.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advance Appliance Services is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advance Appliance Services is better than 87% of appliance repair.A
87

Reviews for your job

Customers hired Advance Appliance Services for 8 kinds of job.

Advance Appliance Services for stove, cooktop & oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.99
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$132–$421
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove, cooktop & oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 99 Google reviews tagged “Stove, cooktop & oven repair” · showing 20

John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Great service, repairman very knowledgeable, great price. Will use again!!

Paid $150–200Great priceStove, cooktop & oven repair
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Really friendly, easy to schedule, and they’ve helped us with multiple appliances over the years.

Paid $150–200Reasonable priceRefrigerator repairStove, cooktop & oven repairService not listed
Sandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I always use Advance Appliance, they are the best! When they fix something, it is fixed!

Paid $100–150Reasonable priceStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
BEN5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

THEY DID AN EXCELLENT JOB. PREVIOUS TENANT HAD DAMAGED ICE MARKER, STOVE ELEMENT AND DISHWASHER. THEY PROMPTLY PROVIDED AN EVALUATION, ORDERED PARTS AND MADE REPAIRS. THEY WERE EFFICIENT AND COST WAS EXACTLY AS PROVIDED VIA ESTMATE.

Dishwasher repairRefrigerator repairStove, cooktop & oven repair+ Value
Stephen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

our technician Alan was superb!

Paid $400–450Reasonable priceDishwasher repairDryer repairStove, cooktop & oven repair
Pip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely amazing went above and beyond. I think this company is extremely competent honest and went the extra mile to make sure the job was done properly.

Paid $100–150Great priceStove, cooktop & oven repair
johnatanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Whenever appliance problems arise, we always turn to them, and they deliver professional, excellent work. We recommend them 100%.

Great priceDishwasher repairDryer repairWashing machine repair
JoeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alan Wyrzkowski did a great job repairing our 22 year old Bosch gas range. Alan did the job quickly and he was a pleasure to deal with. Highly recommend Advance Appliance Services and Alan.

Paid $150–200Reasonable priceStove, cooktop & oven repair
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a great appliance repair experience with Advance. Our tech was very knowledgeable and friendly. He answered all our questions. We were able to get an appointment within a few days of calling. When they knew what day the parts would be received they called to schedule our second visit. Considering the…

Paid $500+Stove, cooktop & oven repairOven repair
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Professional, excellent service

Stove, cooktop & oven repair
Oleg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician was experienced working on Wolf range top, did a good job fixing the problem. I was very pleased with the office staff's attention for scheduling the necessary appointments.

Paid $350–400Reasonable priceStove, cooktop & oven repair
AndreaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always prompt, efficient and knowledgeable. Today we had Clint and the issues were with a gas stove top. Although it couldn’t be fixed he gave us multiple solutions and great advice. We have always had great service.

Paid $200–250Great priceStove, cooktop & oven repair
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent Service!!!!! The tech fixed my issue in 10 minutes and charged me LESS than the 2 other service calls that just told be it was a gas issue and left. 10 out of 10!

Paid $150–200Great priceStove, cooktop & oven repair
Trish7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fast service, efficient and great results!

Great priceStove, cooktop & oven repair
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Clint arrived on time. He assessed the problem ( unit shut down due to power outage and did not properly reboot ) and restored the function of the oven and burners. He took care to protect counter top and floor.

Paid $100–150Reasonable priceStove, cooktop & oven repair
JosephLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Everything from start to finish was absolutely the the best experience for a warranty. Bosch is a #1 appliance and the Advance Appliance service company of Nashville and the technician are #1

Paid $1–50Great priceStove, cooktop & oven repair
Gayle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Outstanding knowledgeable service! Alan was great. Very thorough with his assessment of the problem & got our ovens up & running again.

Paid $150–200Great priceStove, cooktop & oven repair
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Angel, was very helpful while he was here and took care of our range. He is very reliable and took care of it efficiently.

Paid $200–250Reasonable priceExhaust hood repairsStove, cooktop & oven repair
AnnaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Andrew was our technician and he was outstanding in his service and professionalism. He did an excellent job replacing parts on two occasions and we are very satisfied. The scheduling and follow-up was also very efficient and timely. We are grateful for the great service!!

Paid $200–250Reasonable priceStove, cooktop & oven repair
Jackson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Technician arrived comfortably within the window provided. Alan is a delightful young man and, he diagnosed the issue immediately and brought the two burners in question back to normal operation quickly. We couldn’t be happier!

Stove, cooktop & oven repair

Show more stove, cooktop & oven repair reviews (79 more) →

Price

$209-23% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 77%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator repair212$196–$435
Dishwasher repair188$119–$377
Washing machine repair117$126–$371
Dryer repair102$176–$359
Stove, cooktop & oven repair99$132–$421
Oven repair87$153–$427
Freezer repair81$158–$471
Refrigerator/freezer repair49$132–$440

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